Uber
Reviews and Complaints
Uber stealing my money
- Randomly steals money from your account no customer support
Preferred solution: Full refund
User's recommendation: Don’t do it!!! Use a prepaid card because they steal your money randomly and then go into ghost mode!!! No support for the paying customer!!!
I was charged twice for the ride.
- Smooth ride
- Delayed
Preferred solution: Full refund
Overcharged
Preferred solution: Full refund
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Verified ReviewerI have 96 dollars withheld and I need it urgently
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStolen money
Preferred solution: Full refund
Can't get text to start uber app
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour driver hit my car
My name is Kerry Scott I was involved in car accident on 11/16/23 with one your worker by the name of Shank Aslam,Fnu plate # EC37152 . I was making a right turn on Canal st off of Washington and his light was yellow he went through it tried to avoid Mr and hit me.
He had a passenger in the car. I have a video and pictures of my car and accident. He lied in the police. report that's why they amended it he didn't report the accident to his insurance company which is American Alliance I made my claim with them already they had know knowledge of the accident.
I need my car fix.
My left shoulder/ next and arm hurts. I'm not a customer I'm a pedestrian that was driving and your worker hit me
My Uber account was locked
Preferred solution: I want my Uber account activated again.
Returns
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Problem with a ride
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI got charged and without service that I requested.
- There are scammers whoget paid by canceling
Preferred solution: Full refund
User's recommendation: Check your bill if the car doesn’t show up.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Humble, TexasEntire food order wrong
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am being charged for services i did not order. and when i had my bank dispute the charge, UBER changed to another card on the account and charged me again. there is NO PHONE NUMBER to call them.
- Unauthorized charges
Preferred solution: Apology
User's recommendation: use a different ride service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe path we live on is bumpy and the drive said she called for a tow to get out however she drove out and could have taken us to my VA doctors appointment seeing as she got out just fine
- Our last driver was great but this one no so much
- Rude and inconsiderate driver
Preferred solution: Price reduction
User's recommendation: Valerie had horrible customer service rethink who you ride with before getting in
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund
Preferred solution: Full refund
User's recommendation: Refund
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