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Verified Reviewer
New Reviewer

Charged twice

I was charged twice in my last ride. I took the Uber on 11/4/2021 and paid separately the tips. I see the 2 charges for the same trip. Please refund.

User's recommendation: Look at your charges.

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ID
#3324751 Review #3324751 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

No response

Wanted to sign up and order the reds. No one responded to our email - Please advise and Thank You...... Bruce & Carolyn Wilson - Payson, AZ
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ID
#3324656 Review #3324656 is a subjective opinion of poster.
Location
Payson, Arizona

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Verified Reviewer
New Reviewer

Money is being taken out my account a sum of $25

Money was taking out for an upcoming ride in the sum of $25.i have my transaction number from my bank to them .And when look in my uber wallet my money isn't there.its totally insane you even speak to a person, they ask for you to talk to a fake virtual assistant. Which doesn't have a clue....
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ID
#3324433 Review #3324433 is a subjective opinion of poster.
Location
Denver, Colorado
Loss
$25
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Negative zero!!!

You're driver was supposed to take me to my chemo therapy appointment which was booked through my insurance company and said it was to far AND LEFT ME STANDING THERE SOMEONE NEEDS TO CALL ME BACK ASAP!!!!!!! 863 348 ****.

User's recommendation: Never use uber.

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ID
#3324084 Review #3324084 is a subjective opinion of poster.
Location
Winter Haven, Florida
Pros
  • Pissed
Preferred solution
Let the company propose a solution
New Reviewer

Kyuki uber jaisi maaa ki laundi Service sabse baaiyat hai

Why my charges are just double..such a *** and fraud service all time..i,ll raise this issue to the highest

User's recommendation: Without knowing the passenger charges are double from 170 to 340.

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ID
#3324051 Review #3324051 is a subjective opinion of poster.
Location
Mumbai, Maharashtra

Deactivated account

I have been trying to get in contact with someone for some time now. My account got deactivated in error and I have been trying to provide proof. For some reason it does not allow me to and I have my fair chance to do so. This is my primarily income at the moment and it has affected me in numerous ways. If someone would reach out to me to see how I am able to correct this I would greatly appreciate it. If someone higher in management can reach out, it would be best. Thank You and have a great day
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ID
#3323968 Review #3323968 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

I was over charged 20.00 for a ride

I requested an uber on 2/7/2022, the rate quoted to me was $10.00 and I was charged $43.00. The trip was from 215 S. Old Church Street in Petersburg, VA to Sunflower Gardens in Hopewell, VA. I was charged for leaving 215 S. Old Church Street in Petersburg going to 1510 N. 18th Street in Richmond. I never went to Richmond with that trip.
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ID
#3323899 Review #3323899 is a subjective opinion of poster.
Location
Richmond, Virginia
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Unhappy Customer

Last night (2/7) I left work on east 67 street Manhattan going to the west side at 11PM & used the Uber app. Said a car was 2 minutes away. A few minutes later it was 4 minutes away on a call. A few minutes later it was 10 minutes away going to Queens! In the pick up section, messaged 'No Ride. Too long'. I was still charged for the trip. More in fact by a dollar..
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ID
#3323812 Review #3323812 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Full refund
New Reviewer

I am missing long distace trip

On jan31 around 1:17 pm i picked customer from forsyth co to Atl airport which 50 mile away Took me 1:13 minute, i picked up and dropped of as usual and i haven't seen the trip and the money i want to know what happen
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ID
#3323775 Review #3323775 is a subjective opinion of poster.
Location
Ashburn, Virginia
New Reviewer

Call me please sir

Bike 9 kilometre chalti hai aur balance 9 rupees aata hai Aisa kyon sar please search call me help me
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ID
#3323420 Review #3323420 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi

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Verified Reviewer
New Reviewer

I want a refund from canceling a trip for Buick Enclave 199G32

I requested a ride at 7:30pm to my house and the driver from Buick Enclave 199G32 and got the message that my uber driver was in route for 11 but the car never moved then after 15 minutes of waiting I texted driver to see if he was off duty or was he still in route but no answer so I canceled the trip at 7:48 pm and at 7:50 I got another driver that picked us up without delay.
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ID
#3323309 Review #3323309 is a subjective opinion of poster.
Location
Las Vegas, Nevada

My driver went to a different location n I still got charged and I reported it and am still to get my money back I even messaged the driver but he didn't care cause you guys bills us passengers for u

My ride didn't show up and then cancel n i was still charge i told him i was standing out side and i saw no sight of him

User's recommendation: Make sure the driver can read.

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ID
#3323299 Review #3323299 is a subjective opinion of poster.
Location
University Place, Washington
Cons
  • This is awful customer service
Preferred solution
Full refund

Overcharged

I placed one food order and got charged for two, no number to contact customer service and if going to the app non of the options were to solve the problem
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ID
#3323242 Review #3323242 is a subjective opinion of poster.
Location
Modesto, California
New Reviewer

I didn't get my order

My father died today and my order wasnt delivered this is an atrocity that I paid $100.00 and paid a $15.99 tip to not get my order!

User's recommendation: Don’t use Uber.

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ID
#3323082 Review #3323082 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$99
Preferred solution
Full refund
New Reviewer

I paid extra cash

There was no internet while the trip completed. I paid the cab driver Rs 580 instead of Rs 420. While booking I had remembered this figure approximately.
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ID
#3322906 Review #3322906 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Preferred solution
Rs 160