New Reviewer

Reactivation

1800 number was no longer in service. Referred back to website help. However my phone cannot download anymore apps.
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ID
#3235423 Review #3235423 is a subjective opinion of poster.
Location
Hempstead, New York
Preferred solution
Let the company propose a solution

Issues still not resolved.

I paid Rs. 648 to the driver through GPay. Now whenever I open the app, outstanding amount is shown Rs. 648. I am not able to book again due to the same problem. I lodged the complaint twice but the problem is not resolved.
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ID
#3235251 Review #3235251 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
New Reviewer

Refound issues

Please check my Uber account and booking details today I was booking Uber auto but driver's phone is swich off I couldn't connect thats all But tell me what is that my fault ? Why 20 rs extra charge I will pay ? Really it's bad
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ID
#3235080 Review #3235080 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Loss
$40
Preferred solution
Price reduction
New Reviewer

Overcharged for the ride

I've been charged for an old trip for which I already paid. Idk wtf had happened. My fare charge was 514 and it got updated to 1.2k Outta no where. Pls fix this asap

User's recommendation: Never use uber ofc.

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ID
#3234879 Review #3234879 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Pros
  • Usually on time for pick up and drop off
Cons
  • Charge without services
Loss
$10
Preferred solution
Price reduction

3 rides paid for. No driver showed up.

Please just give me my monies back. Drivers should not get paid until passenger in car.I need my refund today. dianerm9@***.com
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ID
#3234851 Review #3234851 is a subjective opinion of poster.
Location
Brooklyn, New York

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Verified Reviewer
New Reviewer

Customer can not contact driver once any type of fraud happend with customer

Uber - Customer can not contact driver once any type of fraud happend with customer
Uber - Customer can not contact driver once any type of fraud happend with customer
Uber - Customer can not contact driver once any type of fraud happend with customer
Uber - Customer can not contact driver once any type of fraud happend with customer
Uber - Customer can not contact driver once any type of fraud happend with customer
Every day i used uber bike for office, on 3rd i booked bike for Rajeev chock from my house, and i made the payment 49 Rs, in which which 41 deduct from my uber wallet and 8 rs from amazon pay to rider upi paytm his name was Rajeev kumar Mishra, by mistake on 5th evening i was transferring amount 2558 Rs to my fried but his name was also Rajeev, i did not see properly all the detail and apont was transfer to Rajeev kumar mishra account, his pay detail is attaching in the same, Attachign all the detail of the rider along with the pic

User's recommendation: Sorry but due to driver contact no is not provided so this type of fraud is happening.

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ID
#3234704 Review #3234704 is a subjective opinion of poster.
Location
Faridabad, Haryana
Loss
$2500
Preferred solution
Full refund
New Reviewer

I have been charged fraudulently

I n my husband both had been charged even when driver himself cancel our ride n we are getting messages of cancellation charges ,this has been done 2-3 times,I won't pay this n I want my refund as when now we will book uber they will add this amount in our next trip ,this is totally unfair or I will file a case on uber

User's recommendation: If I m not getting my amount back I will file case.

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ID
#3234613 Review #3234613 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Loss
$100
Preferred solution
Full refund
New Reviewer

No good customer service

No review Uber is starting to get on my last nerves :(:(:(:(:((:(:(:(:((:(:(:(:((:(:(:((:(:((:):)):):):)):):)):):)):):)(:((/(:(:(:((:(/((/)/)/))/)/)(2:(::(:(:((:((:(:(:(:(:((:(:((:((:

User's recommendation: 1.

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ID
#3234583 Review #3234583 is a subjective opinion of poster.
Location
Santa Maria, California
Loss
$86
Preferred solution
Full refund

They cheated me

They charged two ways while dropping also driver asked money, before driving company hold money , its not good
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ID
#3234572 Review #3234572 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu

Still Screwing me over

For months you keep taking $24.99 out of my personal bank account and $24.99 from my business checking account! HOW DO I GET THIS TO STOP??? Im losing time and money EVERY SINGLE MONTH SINCE OCTOBER! I have deleted ALL my account numbers off the app BUT YOU ARE STILL CHARGING ME! Who can I report Uber to???

User's recommendation: No one can reach uber by phone or email. Stay away and start using Lyft!

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ID
#3234205 Review #3234205 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

My card will not add

Card not adding I have checked with my bank everything is OKThe system is completely useless and cumbersome please contact me
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ID
#3234053 Review #3234053 is a subjective opinion of poster.
Location
Brooklyn, New York

Unauthorized Recurring Charges

Contacted Uber regarding unauthorized recurring charges. Requested full refund but was denied 1of 3 months. Was told I could get that back in Uber cash, but I will not continue to do business with a company that abuses my trust and charges my credit card without permission.

User's recommendation: Avoid UBER and monitor credit card charges from them.

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ID
#3233894 Review #3233894 is a subjective opinion of poster.
Location
Lynnwood, Washington

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I paid Uber. No driver showed up. I need my money.

Monday I was waiting 85 Lincoln St Framingham No Driver Showed 2 drivers took my money. This evening a driver took my money and never showed..What the *** your rules should change! When Customers Get In Vehnicile Then Charge Passenger
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ID
#3233725 Review #3233725 is a subjective opinion of poster.
Cons
  • No way to contact you and take your money without warning
Loss
$22
Preferred solution
Full refund
New Reviewer

Was charged for a ride on 12/30/2021 that Uber cancelled Would like a refund.

On 12/30/2021 I flew into Dallas love field and called Uber for pickup. Uber cancelled trip on me so I called again for Uber. I was charged for both trips even tho Uber cancelled trip. You can check out text messages to show Uber cancelled. Want refund Thank you Pam Kassen
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ID
#3233652 Review #3233652 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$10
Preferred solution
Full refund

Unauthorized Charges

Please help me to understand why I am getting random Charges to my account from 5-8 dollars on a daily basis sometimes twice a day when I did not take those rides I understand the $5 cancelation fees if that's what they are but the others I do not understand Request and immediate refund due to fraudulent activity on ubers Account
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ID
#3233571 Review #3233571 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Unauthorized charge to my credit card
Cons
  • Can never talk to anyone in customer service
Loss
$234
Preferred solution
Full refund