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Verified Reviewer
New Reviewer

Fraudulent charges

There are fraudulent charges to my account on my personal debit card. This after it already happened once and now again another charge.

User's recommendation: check your accounts with Uber often.

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ID
#3334702 Review #3334702 is a subjective opinion of poster.
Location
Milford, Connecticut
Preferred solution
Let the company propose a solution
New Reviewer

Forgot my phone in car

I have been taking uber for five years but believe me today i will have to delete the app from my phone. Forgot my phone in a drivers car called uber customer service and they were very rudeon
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ID
#3334522 Review #3334522 is a subjective opinion of poster.
Location
Norwood, Ohio
Loss
$300
Preferred solution
Deliver product or service ordered
New Reviewer

Got charged twice for ride

i called for a ride and you dispatched two drivers since i was going to an eye appointment. I hoped in the van since he knew my name then the other driver called me and told me i had to pay for him to come to my house whitch is complete BS cause i have security cameras on my garadge and he never showed up. Basically you owe me a refund of 30.00 you charged me twice.
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ID
#3334174 Review #3334174 is a subjective opinion of poster.
Location
Savannah, Georgia
New Reviewer

Complaint on driver don't want to put on AC talking very rudely

Driver don't want to put on AC talking very rudely keep his driver's seat very back can't seat on back seat of driver very bad experience with this driver

User's recommendation: Driver don't want to put on AC talking very rudely keep his driver's seat very back can't seat on back seat of driver very bad experience with this driver.

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ID
#3333730 Review #3333730 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Pros
  • Rides
Loss
$206
Preferred solution
Full refund

How come so many questions

I was texted a message that someone used my account to order something and havent been able to speak to anyone just get asked a thousand questions

User's recommendation: Be careful.

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ID
#3333589 Review #3333589 is a subjective opinion of poster.
Location
San Leandro, California

Pissed off

I was over charged ($150) for a short trip of about 10 minutes ride. Really pissed off. Due to the unpaid charges, I cant even request for anymore trips. Its really upsetting
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ID
#3333579 Review #3333579 is a subjective opinion of poster.
Location
Waterbury, Connecticut
New Reviewer

Double charged for ride home

Uber - Double charged for ride home
Uber - Double charged for ride home
Uber - Double charged for ride home
Uber - Double charged for ride home
Plse. Return my pement first time card pement but fail hogaya pement to Mai cash diya Fir agle time gaya to pahle ka bhi pemen card wala Jo cash diya tha phir se double double cash Dena para
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ID
#3333568 Review #3333568 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Cons
  • Overcharged me fees were not made apparent
  • He was terrible
Preferred solution
Full refund
New Reviewer

Email hacked and changed phone number to prevent further hacking

A hacker got access to my emails (tyvion21910gaders@***.com)(sendit2business@***.com) and also became admin of my primary phone (213-567-****) connected to all my sensitive information which caused me to change emails and phone number! Now I have no access to anything and the hackers (My Neighbors) has access to everything preventing me from making and preventing my business from growing!
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ID
#3333426 Review #3333426 is a subjective opinion of poster.
Location
Glendora, California
New Reviewer

I am waiting for Half hour here I wrote him I am t complain it is too much is ES Walmart Bellevue in the door how easy could be

He never appear I m sainting for more the 40 mts never appear I am fell bad here outside I too cool never happen that before I use all the time Uber

User's recommendation: Please look to have have phone to comunícate.

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ID
#3333379 Review #3333379 is a subjective opinion of poster.
Location
New York, New York

Check charges for a previous ride

Thought charges were incorrect from what my receipt showed. Uber corrected the charges to what I thought they should be.
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ID
#3333351 Review #3333351 is a subjective opinion of poster.
Location
Phoenix, Arizona
Pros
  • Easy to schedule

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Verified Reviewer
New Reviewer

I didn't get my refund

Ordered food from Cracker Barrel and didnt get it And now I need my refund so I need somebody from customer service to call me as soon as possible
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ID
#3333312 Review #3333312 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$65
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

To verify unauthorized transactions

Unauthorized Usage on my account. I canceled my Bank Card but will like to know the pick up and destination location to 244921****374301****870. Amount Charged $8.85
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ID
#3332699 Review #3332699 is a subjective opinion of poster.
Pros
  • Need to speak live with customer service
  • Drivers are generally good
Cons
  • Uber support deliberately delays and makes handling difficult
Loss
$94
Preferred solution
To help track the unauthorized usage of my Bank Card.

995970****

On 11-2-2022 I booked Uber Auto pickup from first floor RadhikaReddy Arcade pine valley 159.Gachibowli Sy 60-63 jayabheri pine valley Gachibowli Hyderabad and drop at166 friends colony pupalguda Manikonda Jagir Hyderabad (Driver name Yadaiah).on completion of trip I paid cash Rs.159/-.But I was asked to clear pending Rs159/- .kindly cause to settle the issue or waived off Rs159/-
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ID
#3332634 Review #3332634 is a subjective opinion of poster.
Location
Hyderabad, Telangana

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Verified Reviewer
New Reviewer

Never pick up

I never got picked up from a Uber driver and I like to get my money back on my card from a ride I never got
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ID
#3332542 Review #3332542 is a subjective opinion of poster.
Location
Arlington, Texas
New Reviewer

For driver complaint

Driver had cancelled the trip and blamed me (he cancelled the ride with reason that I didn't respond)
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ID
#3332487 Review #3332487 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund