Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
19.1K
TOTAL REVIEWS
770K
PAGE VIEWS
77
ISSUES RESOLVED
Uber Reviews
New Reviewer
Double payment done by me to driver
After the completion of my ride I made the payment online but there was some issue with the network.so I gave the driver cash but after some time the amount was again deducted from my pay tm also .so please refund my payment.
ID
Location
Faridabad, Haryana
Loss
$462
Preferred solution
Full refund
New Reviewer
My trip was 10.17 and they charged me a additional 8 dollars for what
They charge me a additional 8 dollars when my trip was 10.17 that's what I confirmed my trip for when I looked at my cash app I was charged morer
ID
Location
Austell, Georgia
Cons
- Auto charged my account and i dont even have the app
Loss
$8
Preferred solution
Price reduction
New Reviewer
Uber driver lies and I was still charged
I have actually selected online payment method.....but driver asked me to make payment to his gpay number and will close the transaction in Uber app. So I have done gpay to his number but still the transaction is open in Uber app and am forced to pay again in Uber app... otherwise it is not allowing to book next ride
ID
Location
Hyderabad, Telangana
Cons
- No customer support
- Customer service number
Loss
$166
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCant request ride
Have weeks that I try, when it's looking for a driver, then say have problems with the connection. The first time, I try was in the app and a got problems then I try by the web and have the same problem.
ID
Location
San Diego, California
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBeing charged on my debit card when I used a gift card for payment
I reserved 2 trips and choose the payment method as my Uber cash gift card and I'm being charged both of these trips on my debit card I DIDN'T WANT IT CHARGED TO MY DEBIT CARD I WANT IT CHARGED TO MY UBER CASH GIFT CARD ON FILE IM VERY DISAPPOINTED
User's recommendation: Very low right now will change if issues get fixed.
ID
Loss
$72
Preferred solution
I would like a full refund and for me still to have my 2 trips
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRude behaviour of uber driver
My self Shubhropratim Mitra, I am COVID-19 patient. I have booked UBER through my app for come to my home at 5:15 approx. His name is Ashok and car No. is 4816.When he entered into hospital, he have not reached proper place to pick me rather he have shouted upon me that " I am cancel the trip".After cancelling the trip he ran away from hospital. So I am logging this complain against him. Please take action against him. N. B.:- I WILL NOT PAY ANY EXTRA SINGLE PENY FOR NEXT TRIP AGAINST THIS CANCELATION OF DRIVER WITH HIS RUDE BEHAVIOR. Thanks & Regards Shubhropratim Mitra
ID
Location
Kolkata, West Bengal
Preferred solution
Apology
New Reviewer
I have paid amount but it’s showing tat I have not paid
I have paid amount but its showing I dint pay,without payment how driver ll let us to go, its just a common sense and I have paid him extra
ID
Location
Bengaluru, Karnataka
To repot a Robbery I've been robbed…
Uber eats allowed someone to use my cash app debit card to make a purchase that I didnt authorize I do not have an Uber eats account nor have I ever had one nor do I use Uber eats because I dont know how and never wheel after this robbery you guys let go down and yall wont reimburse me my money please give me back my money or find out where did you deliver it is Futsal more than just San Francisco California so I can prosecute them
ID
Location
Philadelphia, Pennsylvania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnauthorized charges
On 01/04/2022 you charge $ 28 to my boy friend card for chutney I despite that charge need. That charge to his credit card it wasn't authorized. Thanks he already dispute on his card . Thanks
ID
Location
Fairfield, California
Loss
$29
Preferred solution
Full refund
New Reviewer
Driver customer service
Poor customer service, the driver literally waited untill I canceled the service and got another car. I am thinking about using lyft.
User's recommendation: Tracking the drivers.
ID
Location
Brooklyn, New York
Service
Uber Customer Care
Pros
- Convenient
Cons
- Bad drivers
Preferred solution
Price reduction
New Reviewer
Driver customer service
A driver name Hatem literally waited untill i canceled my ride and i called him multiple times to reach him.H e never picked up or called me back. Here is his license plate T733823C.
User's recommendation: Start firing drivers like him and don't except excuses from them.
ID
Location
Brooklyn, New York
Pros
- Convenient
Cons
- Bad drivers
Preferred solution
Price reduction
Need a ride
When did I call Uber I tried downloading it I couldn't my phone died and I was walking in the freezing cold
ID
Location
Erie, Pennsylvania
There's no way to call
Having severe issues with my account. No one to help. This is the worse. The phone number listed through Google is bogus. Can't send email. Because my account doesn't exist. But when registering with my email, it says it already exist. Again no help.
ID
Location
Columbia, South Carolina
Preferred solution
An actual English speaking person to call me and resolve this
New Reviewer
Charges
Who are you Why am I receiving charges on my statement How do I know the charges are for me I dont have a Uber account Why can I not reach a live person
ID
Location
Los Angeles, California
Preferred solution
Who are you, what are these charges on my bank statement, Ho come I cannot get a live person to speak with I don’t have the Uber app
New Reviewer
Problem with gift card
Gift card number unreadable. I have $40 but cant order. Can you please help me ? I need help now. Before I starve.
ID
Location
Miami, Florida
Loss
$40
Preferred solution
Let the company propose a solution
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