New Reviewer

Double payment done by me to driver

Uber - Double payment done by me to driver
Uber - Double payment done by me to driver
After the completion of my ride I made the payment online but there was some issue with the network.so I gave the driver cash but after some time the amount was again deducted from my pay tm also .so please refund my payment.
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ID
#3237679 Review #3237679 is a subjective opinion of poster.
Location
Faridabad, Haryana
Loss
$462
Preferred solution
Full refund
New Reviewer

My trip was 10.17 and they charged me a additional 8 dollars for what

They charge me a additional 8 dollars when my trip was 10.17 that's what I confirmed my trip for when I looked at my cash app I was charged morer
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ID
#3237629 Review #3237629 is a subjective opinion of poster.
Location
Austell, Georgia
Cons
  • Auto charged my account and i dont even have the app
Loss
$8
Preferred solution
Price reduction
New Reviewer

Uber driver lies and I was still charged

I have actually selected online payment method.....but driver asked me to make payment to his gpay number and will close the transaction in Uber app. So I have done gpay to his number but still the transaction is open in Uber app and am forced to pay again in Uber app... otherwise it is not allowing to book next ride
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ID
#3237572 Review #3237572 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Cons
  • No customer support
  • Customer service number
Loss
$166
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cant request ride

Have weeks that I try, when it's looking for a driver, then say have problems with the connection. The first time, I try was in the app and a got problems then I try by the web and have the same problem.
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ID
#3237521 Review #3237521 is a subjective opinion of poster.
Location
San Diego, California
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Being charged on my debit card when I used a gift card for payment

Uber - Being charged on my debit card when I used a gift card for payment
I reserved 2 trips and choose the payment method as my Uber cash gift card and I'm being charged both of these trips on my debit card I DIDN'T WANT IT CHARGED TO MY DEBIT CARD I WANT IT CHARGED TO MY UBER CASH GIFT CARD ON FILE IM VERY DISAPPOINTED

User's recommendation: Very low right now will change if issues get fixed.

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ID
#3237445 Review #3237445 is a subjective opinion of poster.
Loss
$72
Preferred solution
I would like a full refund and for me still to have my 2 trips

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rude behaviour of uber driver

My self Shubhropratim Mitra, I am COVID-19 patient. I have booked UBER through my app for come to my home at 5:15 approx. His name is Ashok and car No. is 4816.When he entered into hospital, he have not reached proper place to pick me rather he have shouted upon me that " I am cancel the trip".After cancelling the trip he ran away from hospital. So I am logging this complain against him. Please take action against him. N. B.:- I WILL NOT PAY ANY EXTRA SINGLE PENY FOR NEXT TRIP AGAINST THIS CANCELATION OF DRIVER WITH HIS RUDE BEHAVIOR. Thanks & Regards Shubhropratim Mitra
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ID
#3237428 Review #3237428 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Preferred solution
Apology
New Reviewer

I have paid amount but it’s showing tat I have not paid

I have paid amount but its showing I dint pay,without payment how driver ll let us to go, its just a common sense and I have paid him extra
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ID
#3237427 Review #3237427 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

To repot a Robbery I've been robbed…

Uber eats allowed someone to use my cash app debit card to make a purchase that I didnt authorize I do not have an Uber eats account nor have I ever had one nor do I use Uber eats because I dont know how and never wheel after this robbery you guys let go down and yall wont reimburse me my money please give me back my money or find out where did you deliver it is Futsal more than just San Francisco California so I can prosecute them
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ID
#3237412 Review #3237412 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unauthorized charges

On 01/04/2022 you charge $ 28 to my boy friend card for chutney I despite that charge need. That charge to his credit card it wasn't authorized. Thanks he already dispute on his card . Thanks
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ID
#3237120 Review #3237120 is a subjective opinion of poster.
Location
Fairfield, California
Loss
$29
Preferred solution
Full refund
New Reviewer

Driver customer service

Uber - Driver customer service
Poor customer service, the driver literally waited untill I canceled the service and got another car. I am thinking about using lyft.

User's recommendation: Tracking the drivers.

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ID
#3237099 Review #3237099 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Uber Customer Care
Pros
  • Convenient
Cons
  • Bad drivers
Preferred solution
Price reduction
New Reviewer

Driver customer service

Uber - Driver customer service
A driver name Hatem literally waited untill i canceled my ride and i called him multiple times to reach him.H e never picked up or called me back. Here is his license plate T733823C.

User's recommendation: Start firing drivers like him and don't except excuses from them.

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ID
#3237058 Review #3237058 is a subjective opinion of poster.
Location
Brooklyn, New York
Pros
  • Convenient
Cons
  • Bad drivers
Preferred solution
Price reduction

Need a ride

When did I call Uber I tried downloading it I couldn't my phone died and I was walking in the freezing cold
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ID
#3236981 Review #3236981 is a subjective opinion of poster.
Location
Erie, Pennsylvania

There's no way to call

Having severe issues with my account. No one to help. This is the worse. The phone number listed through Google is bogus. Can't send email. Because my account doesn't exist. But when registering with my email, it says it already exist. Again no help.
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ID
#3236882 Review #3236882 is a subjective opinion of poster.
Location
Columbia, South Carolina
Preferred solution
An actual English speaking person to call me and resolve this
New Reviewer

Charges

Who are you Why am I receiving charges on my statement How do I know the charges are for me I dont have a Uber account Why can I not reach a live person
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ID
#3236541 Review #3236541 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
Who are you, what are these charges on my bank statement, Ho come I cannot get a live person to speak with I don’t have the Uber app
New Reviewer

Problem with gift card

Gift card number unreadable. I have $40 but cant order. Can you please help me ? I need help now. Before I starve.
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ID
#3236492 Review #3236492 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$40
Preferred solution
Let the company propose a solution