Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
19.1K
TOTAL REVIEWS
770K
PAGE VIEWS
77
ISSUES RESOLVED
Uber Reviews
897177****
I can't pay the amount, because i didn't use the ride and I'm not cancelled it. And his behavior is very bad. So pls do the needs. I attached two screen shot of his message and his account.
ID
Location
Bengaluru, Karnataka
New Reviewer
Cancellation
i canceled my uber from yesterday and they still charged me i world like a full refund thank you, i world like a full refund
ID
Location
Fort Lauderdale, Florida
Extra charges paid
Still the issue is not solved by uber company, please ask driver to call me on my registered contact number and to return my money which I paid at petrol pump for his vehicle during my ride, driver name is Shivkumar for Maruti Swift desire
ID
Location
Mumbai, Maharashtra
New Reviewer
I need to speak with a rep
I am awaiting the green light to drive but every time I attempt to get on the app it is stated account needs attention. I have completed the entire process to drive but I am having difficulties getting started
ID
Location
Riverdale, Georgia
New Reviewer
Lost purse no help
left purse in back seat by accident! im going crazy trying to reach someone and they said they arent responsible and theres absolutely NO customer support at this moment only what is available on app! already reported lost item on app and nothing!
User's recommendation: be careful.
ID
Location
Baldwin Park, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharged for a ride I didn't take
Uber does not listen to what happened. It was not about being charged for the fare, but their driver lied and committed fraud because I never got in the vehicle. They refused to understand the gravity of the situation.
User's recommendation: Do not except any help.
ID
Location
San Diego, California
Cons
- Bad chat support as late or no reply
Preferred solution
Investigate the incident and not allow the driver to defraud any other customers.
New Reviewer
Charged and never have used Uber before
How can you not have a line for people to call ? I was charged for a ride today and Ive never used your service before. I should be able to call and speak to someone about this issue.
ID
Location
Bellmawr, New Jersey
I replied but unfortunately my credit card was in my purse
I'm still trying to replace all my cards and my debit/credit card has been inactive so I do not know the number and have no other card to use.
User's recommendation: Do not use Uber if you don't have to.
ID
Location
New York, New York
New Reviewer
I haven't get my ride and iam waiting at my location and it's u completed it trip
I am waiting at my location for my Uber driver . But its showing ur ride completed and its my ride amount to pay . But I didnt get any driver to me
ID
Location
Hyderabad, Telangana
Preferred solution
Let the company propose a solution
New Reviewer
Worst costumer service ever
Im done with this company, I will never use Uber again, nobody cares about costumer ONeill be looking for a attorney
User's recommendation: Never.
ID
Location
Atlanta, Georgia
They disabled my account
Still no call from customer service and this is wrong. I have never done anything wrong to lead up to the cancellation of my account and I have spent more than enough money with Uber.
ID
Location
Temecula, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCompany misused my card details and charged me without giving me a notice.
Card details used without asking the customer and charged monthly unnecessarily for providing no service.
User's recommendation: Please alert when you provide card details.
ID
Location
Fredericton, New Brunswick
Loss
$50
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMoney charged from my bank
When you see my UBER account you can see, April 22, 2021 - $9.99 as pending charge, May 25, 2021 - $9.99 as pending charge. During June, July, August there were no any fraud transactions by UBER because I was waiting my visa. I received my new visa after 3 weeks. Then company started to charged as direct payment o $10.49 each month (22 September, 22 October, 22 November and 22 December 2021) I contacted my bank bank and soon I hand over all the information to investigate this unfair charge from my card without giving me at least email confirmation) This is totally a fraud. If you check this matter you can see if I use any pass or not. Please refund my money as a loyal company. We always receive an email confirmation when we get a ride, But these transactions were done hidden. Please settle this. Priyanwada
ID
Location
Fredericton, New Brunswick
Pros
- Hidden charge without informing customer
Loss
$50
Preferred solution
Full refund
New Reviewer
The uber vehicle I hired AC is not working
I have to pay for a service which is not at all worth it. In this hot afternoon I am travelling sweating. I dont appreciate such a service from uber. You can check I always book uber vehicles. For valued customers you give such service. I want my refund of the amount I pay. If I cancel you charge me. I need a refund for this travel.
User's recommendation: If the vehicle AC not working the driver should inform prior to taking the vehicle.
ID
Location
Mumbai, Maharashtra
Loss
$410
Preferred solution
Full refund
Lost items in uber
Uber is the worst customer service ever, I lost my bag inside the taxi, no number updated on the application to contact the driver, I have to wait to next day, I missed my flight, all this cost me around 1000 $, just because they dont have a hot line, their office in Qatar its not open for 24 hours therefore I have to wait from Thursday to Sunday for them to open, but I made a very good resolution by contact customer service in USA as I got my bag the next day and thank you for all your team, But I will never use Uber next time and I deleted the app from my phone,
User's recommendation: Not to use or deal with them, bad service.
ID
Location
Batumi, Achara
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