Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
19.1K
TOTAL REVIEWS
770K
PAGE VIEWS
77
ISSUES RESOLVED
Uber Reviews
Refund
Your driver canceled the ride and I had to pay extra for that, then you give me my refund or else I will have to complain to the consumer. And many of my rides got canceled over and over again. I used Uber for the first time and had a bad experience. please give me my refund
ID
Location
Jaipur, Rajasthan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerComplaint about Uber service
Your drivers are rude and cancel the ride according to there convince because of that we have to pay the cancellation charges
ID
Location
Delhi, National Capital Territory Of Delhi
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPayment issue
Apki survive bht khrb h bht jyda logo ko chutiya bnana atta h bs mne 80rupies me cab ki thi jagpur se jharoda tak ki 5mnts ks rasta hai sirf yaha aae to usne muje gadi se utarne ko mna krdiya kaha 680bill ayya hai apko Dena padega Bina diye me apko jane nhi dunga ap muje ye puri payment krke do plz and plz muje ap log meri payment refund krdo bs .
User's recommendation: Nthg.
ID
Location
New Delhi, Delhi
Pros
- Cheap rides sometimes
Preferred solution
Full refund
New Reviewer
Lost wallet
Please call me I lost my wallet on an Uber ride this evening in the backseat I cannot reach the driver!!
ID
Location
Dallas, Texas
New Reviewer
Dishonesty with food delivery
Food was picked up by driver but never delivered. Notified Uber and our charge was refunded. The restaurant was never paid. Order #4703C
ID
Location
Fort Lee, New Jersey
Loss
$18
Preferred solution
The restaurant needs to be reimbursed
New Reviewer
My Uber eats order never delivered
I ordered my food when I came back from work I was exhausted and want to eat some food it's my favorite food I was waiting for my food, and then I got a message enjoy your food I was shocked what how can I enjoy my food without getting my food then I think about o GOD my food was delivered to someone else what should I do now
User's recommendation: Never trust on delivery boys sometimes they delivered wrong food sometimes they never delivered food to you.
ID
Location
Bakersfield, California
Loss
$32
Preferred solution
Full refund
Thank you so much for your big halp Uber team solved my problem within fer hours kindly thank you uber team
I was on my vacation someone close to my family he/she used my credit card ! While im on vacation i got notifications about card used for uber .i was stressed out i couldnt find the Canada uber contact number only shows USA uber number i called one female person on the ph i explained my story that im on vacation this city or country but someone used my card over the country then she said dont worry enjoy your vacation mam we will take care of it. They solved my problem i wish I could sent thousands of stars instead 5
ID
Location
New Westminster, British Columbia
Preferred solution
I got full refund from the person who used the card
New Reviewer
The driver delivered my pizza and it was smash sideways.
He canceled my order so do that mean I get my money back whats going to happen When am I going to see my refund cause my kids still have to eat
User's recommendation: Make sure your drive handles your food with care.
ID
Location
Chicago, Illinois
Pros
- Easy and conscientious to use
- Usually good
Cons
- Impossible to get ahold of
Loss
$71
Preferred solution
Full refund
Difficult to get in touch with the Customer service team
I booker Uber for my friend and paid when the trip was ended, after journey ended the Uber driver still charged my friend when I already made the payment.
ID
Location
Pune, Maharashtra
New Reviewer
Double charged, and getting any resolution is a *** nightmare
I got my ride. Tipped well. Made sure I had enough for a ride home as it is a long ride. Here I am now double charged, and not even enough to get home. Try to contact anybody. *** nobody. I found a number, it was disconnected and I was told to consult the insulting fuxkong web page. Pardon me as I am stuck in this great coldest Canadian winter ever you ***
User's recommendation: Call a cab.
ID
Cons
- Steal money
- Double charges absolutely no customer service
Loss
$28
Preferred solution
Full refund
Driver harassment
I have not heard back from them. They are putting the general public at risk with this sociopath. I will post it on their site. They have been told.
User's recommendation: That's should be your position.
ID
Location
Minneapolis, Minnesota
New Reviewer
Charged for a ride for $86.00 two times for a ride I didn't take
I was charged for rides I did not take $86.00 twice Then went on for help and u we said they couldnt help me for 24-36 hours
ID
Loss
$172
Preferred solution
Full refund
New Reviewer
Took money no ride
Took money from my account no ride have to make it on my own my account is low hard to get a ride with low my neu my j
ID
Location
Fort Worth, Texas
Loss
$15
Preferred solution
Full refund
I was charged $ 7.50 as cancellation fee and the driver was the one who cancelled the trip.
The driver didn't go to my location to pick me up and he send message that he was in my location but i didn't see his car with the plate number. I replied to hom with the exact lication but he cancelled my trip and charged me.
ID
Location
Seattle, Washington
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnjust Payments
I have a problem with Uber taking unnecessary amounts of money from my account. This isn't the first time Uber has "Updated" a payment well after the ride was completed. It feels like I'm being robbed, My ride was completed at $23 then updated to $34
ID
Location
Atlanta, Georgia
Pros
- Many cars
Cons
- Uber charged me an update price after a completed ride
Loss
$12
Preferred solution
Price reduction
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