Refund

Uber - Refund
Uber - Refund
Your driver canceled the ride and I had to pay extra for that, then you give me my refund or else I will have to complain to the consumer. And many of my rides got canceled over and over again. I used Uber for the first time and had a bad experience. please give me my refund
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ID
#3240760 Review #3240760 is a subjective opinion of poster.
Location
Jaipur, Rajasthan

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New Reviewer

Complaint about Uber service

Your drivers are rude and cancel the ride according to there convince because of that we have to pay the cancellation charges
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ID
#3240609 Review #3240609 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi

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New Reviewer

Payment issue

Uber - Payment issue
Apki survive bht khrb h bht jyda logo ko chutiya bnana atta h bs mne 80rupies me cab ki thi jagpur se jharoda tak ki 5mnts ks rasta hai sirf yaha aae to usne muje gadi se utarne ko mna krdiya kaha 680bill ayya hai apko Dena padega Bina diye me apko jane nhi dunga ap muje ye puri payment krke do plz and plz muje ap log meri payment refund krdo bs .

User's recommendation: Nthg.

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ID
#3240370 Review #3240370 is a subjective opinion of poster.
Location
New Delhi, Delhi
Pros
  • Cheap rides sometimes
Preferred solution
Full refund
New Reviewer

Lost wallet

Please call me I lost my wallet on an Uber ride this evening in the backseat I cannot reach the driver!!
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ID
#3240354 Review #3240354 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Dishonesty with food delivery

Uber - Dishonesty with food delivery
Food was picked up by driver but never delivered. Notified Uber and our charge was refunded. The restaurant was never paid. Order #4703C
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ID
#3240344 Review #3240344 is a subjective opinion of poster.
Location
Fort Lee, New Jersey
Loss
$18
Preferred solution
The restaurant needs to be reimbursed
New Reviewer

My Uber eats order never delivered

I ordered my food when I came back from work I was exhausted and want to eat some food it's my favorite food I was waiting for my food, and then I got a message enjoy your food I was shocked what how can I enjoy my food without getting my food then I think about o GOD my food was delivered to someone else what should I do now

User's recommendation: Never trust on delivery boys sometimes they delivered wrong food sometimes they never delivered food to you.

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ID
#3240283 Review #3240283 is a subjective opinion of poster.
Location
Bakersfield, California
Loss
$32
Preferred solution
Full refund

Thank you so much for your big halp Uber team solved my problem within fer hours kindly thank you uber team

I was on my vacation someone close to my family he/she used my credit card ! While im on vacation i got notifications about card used for uber .i was stressed out i couldnt find the Canada uber contact number only shows USA uber number i called one female person on the ph i explained my story that im on vacation this city or country but someone used my card over the country then she said dont worry enjoy your vacation mam we will take care of it. They solved my problem i wish I could sent thousands of stars instead 5
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ID
#3240108 Review #3240108 is a subjective opinion of poster.
Location
New Westminster, British Columbia
Preferred solution
I got full refund from the person who used the card
New Reviewer

The driver delivered my pizza and it was smash sideways.

Uber - The driver delivered my pizza and it was smash sideways.
He canceled my order so do that mean I get my money back whats going to happen When am I going to see my refund cause my kids still have to eat

User's recommendation: Make sure your drive handles your food with care.

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ID
#3239960 Review #3239960 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Easy and conscientious to use
  • Usually good
Cons
  • Impossible to get ahold of
Loss
$71
Preferred solution
Full refund

Difficult to get in touch with the Customer service team

I booker Uber for my friend and paid when the trip was ended, after journey ended the Uber driver still charged my friend when I already made the payment.
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ID
#3239850 Review #3239850 is a subjective opinion of poster.
Location
Pune, Maharashtra
New Reviewer

Double charged, and getting any resolution is a *** nightmare

Uber - Double charged, and getting any resolution is a *** nightmare
I got my ride. Tipped well. Made sure I had enough for a ride home as it is a long ride. Here I am now double charged, and not even enough to get home. Try to contact anybody. *** nobody. I found a number, it was disconnected and I was told to consult the insulting fuxkong web page. Pardon me as I am stuck in this great coldest Canadian winter ever you ***

User's recommendation: Call a cab.

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ID
#3239757 Review #3239757 is a subjective opinion of poster.
Cons
  • Steal money
  • Double charges absolutely no customer service
Loss
$28
Preferred solution
Full refund

Driver harassment

I have not heard back from them. They are putting the general public at risk with this sociopath. I will post it on their site. They have been told.

User's recommendation: That's should be your position.

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ID
#3239740 Review #3239740 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
New Reviewer

Charged for a ride for $86.00 two times for a ride I didn't take

I was charged for rides I did not take $86.00 twice Then went on for help and u we said they couldnt help me for 24-36 hours
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ID
#3239374 Review #3239374 is a subjective opinion of poster.
Loss
$172
Preferred solution
Full refund
New Reviewer

Took money no ride

Took money from my account no ride have to make it on my own my account is low hard to get a ride with low my neu my j
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ID
#3239177 Review #3239177 is a subjective opinion of poster.
Location
Fort Worth, Texas
Loss
$15
Preferred solution
Full refund

I was charged $ 7.50 as cancellation fee and the driver was the one who cancelled the trip.

The driver didn't go to my location to pick me up and he send message that he was in my location but i didn't see his car with the plate number. I replied to hom with the exact lication but he cancelled my trip and charged me.
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ID
#3239042 Review #3239042 is a subjective opinion of poster.
Location
Seattle, Washington

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New Reviewer

Unjust Payments

I have a problem with Uber taking unnecessary amounts of money from my account. This isn't the first time Uber has "Updated" a payment well after the ride was completed. It feels like I'm being robbed, My ride was completed at $23 then updated to $34
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ID
#3238936 Review #3238936 is a subjective opinion of poster.
Location
Atlanta, Georgia
Pros
  • Many cars
Cons
  • Uber charged me an update price after a completed ride
Loss
$12
Preferred solution
Price reduction