New Reviewer

Uber cancelled

I called an Uber for my son in Bedford Indiana. The Uber came, told my son he needed gas and would be right back. He never came back. Then Uber charged me $5.00. This needs to be credited to me. I also think I deserve an explanation as to why this Uber driver behaved this way!
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ID
#3341415 Review #3341415 is a subjective opinion of poster.
Location
Peoria, Arizona
Loss
$5
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Fraud charges

On 2/2/22 I was charged on my bank account by Uber Trip CA $7.88 and $5.00; which are fraudulent. I have never used Uber and I want refunds.

User's recommendation: check your bank account.

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ID
#3341057 Review #3341057 is a subjective opinion of poster.
Location
Madison, Wisconsin
Cons
  • Fraudulent charges
  • False fee
Loss
$13
Preferred solution
Full refund
New Reviewer

I want to cancel my 9.99

My driver canceled trip 10 minutes before scheduled ride to airport! They charged ME cancellation fee!!

User's recommendation: Go somewhere else!

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ID
#3340957 Review #3340957 is a subjective opinion of poster.
Location
Mahwah, New Jersey
Loss
$10
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Need a ride

Waited 4 an half hours for no response. Just drop requests, an I have a Uber membership. Just work 12 hours shift, it would have been nice to get a text saying we dont Uber in this area. I spend 600 a month twenty dollars a day. Godly please pay worker a incentives to work grave yard shift. If you look at my history I spent 1000. Cmon

User's recommendation: Idk about this one.

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ID
#3340791 Review #3340791 is a subjective opinion of poster.
Location
Harrison, Ohio
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Duplicate charge

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ID
#3340475 Review #3340475 is a subjective opinion of poster.
Location
Jaipur, Rajasthan

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Verified Reviewer
New Reviewer

Duplicate charge

I tried to book cab twice and driver refused to go to the destination and amount was charged from my account. Later what happened, I chose Rapido as preferrable platform for the journey and that amount never returned to me back. I had to book a cab recently since I do not had any other option other than Uber and the website charged me 25+15 Rs = Rs. 40 before booking for the cab. I am super pissed at this behavior and there is no way, I can contact customer service.

User's recommendation: Choose anything but Uber.

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ID
#3340471 Review #3340471 is a subjective opinion of poster.
Location
Jaipur, Rajasthan
Cons
  • No customer service available
  • Incompetent help service
  • Unreasonably expensive when busy
Loss
$40
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Payment issues

driver demanded extra amount of -669/- forcefully , i said i would pay the total bill of 831/- shown by my fare , driver forcefully shown wrong calculation and argued for extra payment
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ID
#3340367 Review #3340367 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Preferred solution
i need refund of my extra payment
New Reviewer

I was involved in a car accident

Uber - I was involved in a car accident
The car accident that I experienced today was not at fault of your driver. The vehicle behind us which was a Volkswagen 4-door SUV had a driver that was very negligent and decided to change his shirt while driving off the freeway, resulting in Kim love bumping the back bumper of his Toyota Prius hybrid.

User's recommendation: Where your seat belt at all times.

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ID
#3339819 Review #3339819 is a subjective opinion of poster.
Location
Anaheim, California
Preferred solution
Compensated for the medical bills this accident has created

No reason

Whenever I try to book Uber it failed because it shows balance of 42 rupees in Indian currency. I try to pay the amount through my Td bank debit card but it neither accept nor book my taxi
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ID
#3339545 Review #3339545 is a subjective opinion of poster.
Location
Brampton, Ontario
New Reviewer

Never came and charger

Never came and keep changing more of 30 times My bank block the card and Uber keep charging and charging

User's recommendation: No recommendations.

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ID
#3339325 Review #3339325 is a subjective opinion of poster.
Location
Brooklyn, New York

Billing

I am being billed for services I do not use and have properly closed my account. Bring that my account is closed, I need my money refunded from the last two months. I have sent the proof that you asked for.
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ID
#3339317 Review #3339317 is a subjective opinion of poster.
Location
Savannah, Georgia

Fraudulent transactions

I live in Manchester, I have never had an Uber account. Over the past week i have had 8 transactions taken from my bank card, these transactions were made in LONDON.,I was actually in my local pub when a transaction was made, Obviously i have cancelled the card and referred the matter to the police fraud action line. I am asking if there is any way you can refund my money because of the above reasons.
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ID
#3339267 Review #3339267 is a subjective opinion of poster.
Location
Rochdale, England
New Reviewer

Bad service and a refund

I Had a $25 promo. Ordered my food I ordered 3items only got one that cost 13.69 total and was still charged $11.95 which would have been Right if I got my whole order I want to be compensated
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ID
#3339234 Review #3339234 is a subjective opinion of poster.
Pros
  • Fast n easy with transportation
Cons
  • I want my money back
Loss
$12
Preferred solution
Deliver product or service ordered
New Reviewer

They charged me 49$ I don't know why if I didn't use any service

They charged me 49 dollars I don't know why if I didn't use any service that happened twice and I had to cancel my card
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ID
#3339051 Review #3339051 is a subjective opinion of poster.
Loss
$49
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Over paid ride

Uber - Over paid ride
Uber - Over paid ride
I take a Uber everyday to work and today I was over charged and on my recite it shows the driver ended at a different address then my job
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ID
#3338943 Review #3338943 is a subjective opinion of poster.
Location
Chestnut Hill, Massachusetts
Loss
$16
Preferred solution
Price reduction