New Reviewer

Disgusting driver

I ordered the Uber 2 hours early. At 330 the Uber wasnt here. I have work in 1 hr and 30 minutes. I called the Uber to see if he was lost and he got very argumentative and told me to cancel the ride. Then he canceled and a new driver isnt going to be here for 30 minutes. Im going to be late for work and I over prepared.
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ID
#3247187 Review #3247187 is a subjective opinion of poster.
Location
Jacksonville, Florida
Loss
$23
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

To cancel a subscription

Update by user Feb 11, 2022

January was clear of deductions for the Uber Club. Thanks so much for your help!

Original review posted by user Jan 10, 2022
After a lengthy mess with Uber, I thought I had the problem resolved. Well, I was WRONG AGAIN! I had a dispute with $24.99 a month being taken from personal and another $24.99 from my business checking accounts! I never signed up for anything with Uber. They took my debit cards from my Uber App...without my permission. After 3 months of these charges, this "pissed Consumer" page was the only i ever got through to UBER! The have no phone line nor email to get in touch when there is a problem. The 3 months of charges were credited back to me! TODAY UBER DINGED BOTH MY ACCOUNTS AGAIN FOR $24.99!!! UBER IS ROBBING PEOPLE AND IT APPEARS NOTHING CAN BE DONE TO STOP THEM.

User's recommendation: DO NOT USE UBER - THEY STEAL CREDIT CARDS!

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ID
#3247110 Review #3247110 is a subjective opinion of poster.
Location
Escondido, California
Loss
$50
Preferred solution
Full refund
New Reviewer

Cancellation uber Pass

Can't get a hold of anyone at uber, tried calling and it says this is not a working number. All I wanted is to talk to someone to cancel my uber pass that I wasn't aware of being charged for monthly, and the fact is that I dont really use uber.
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ID
#3247031 Review #3247031 is a subjective opinion of poster.
Location
Riverside, Illinois
Loss
$10
Preferred solution
Full refund
New Reviewer

Charged for service I didn't use

I tried to have a car, and my credit car date was expired, a got my new card, try to enter never being accepted by the sistema, a cash payment was show, I agree to do it; but the service never being done
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ID
#3246969 Review #3246969 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$25
Preferred solution
Full refund
New Reviewer

Unrecognized charge

I was charged $25 for a trip I didn't take, and they refuse to refund my money, thieves Jesus I can't even leave a review without being told at least 100 characters I SAID WHAT I HAD TO SAY THIEVES
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ID
#3246754 Review #3246754 is a subjective opinion of poster.
Pros
  • Someone else drives
  • Someone drives you
  • Quick convenient ride share
Cons
  • Not willing to refund over payments
  • Over charge
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

SUBSCRIPTION CANCELLATION

AGENT STATED THERE WERE NO FUNDS WITHDRAWN ON MY ACCOUNT. HE ASKED FOR A SCREENSHOT OF CHARGES WHICH I WAS UNABLE TO FACILITATE. I WANT MY SUBSCRIPTION CANCELED IMMEDIATELY AND NO FURTHER CHARGES MADE TO MY CREDIT CARD!! PROOF OF MONTHLY CHARGES TO MY CREDIT CARD: Cleared12/20/2021UBER PASS HTTPSPOSTMATECA9.99DEBORAH D FURDA / Cleared11/20/2021UBER PASS HTTPSPOSTMATECA9.99DEBORAH D FURDA / Cleared10/20/2021UBER PASS HTTPSPOSTMATECA9.99DEBORAH D FURDA / Cleared9/20/2021POSTMATES MEMBERSHIP HTTPSPOSTMATECA9.99DEBORAH D FURDA / Cleared8/20/2021POSTMATES MEMBERSHIP HTTPSPOSTMATECA9.99DEBORAH D FURDA Cleared7/20/2021POSTMATES MEMBERSHIP HTTPSPOSTMATECA9.99DEBORAH D FURDA ETC
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ID
#3246628 Review #3246628 is a subjective opinion of poster.
Location
Gibsonia, Pennsylvania
Preferred solution
SUBSCRIPTION CANCELLATION ASAP
New Reviewer

My Uber driver left with all my personal things

Ill pay for a round-trip I told him to wait for me while running to the store to go purchase my items in And come back out when I did he was gone with all my personal things my phone my wallet in my jacket
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ID
#3246433 Review #3246433 is a subjective opinion of poster.
Location
Arlington, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I haven’t heard back from you

Uber - I haven’t heard back from you
Uber - I haven’t heard back from you
Uber - I haven’t heard back from you
Uber - I haven’t heard back from you
Someone used my acct to get an Uber this morning. I contacted the driver to let him know it was not me who placed the Uber , but I want to find out who and on what device it was ordered from I saved the screenshots please call me 617240**** I DID NOT ORDER THIS UBER

User's recommendation: I don’t know.

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ID
#3246308 Review #3246308 is a subjective opinion of poster.
Preferred solution
I would like to know who, where, and what device the Uber was ordered from
New Reviewer

I want to add a tip

I have not been able to add a tip in the app. Our driver was excellent and we would like to tip him.
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ID
#3246243 Review #3246243 is a subjective opinion of poster.
Preferred solution
I want to add a tip

There will always be an Issue with Uber just replace my 25% in my account and there will be no more problem

Im only 15 minutes away from the airport and I was charged almost 100.dollars they they will refund 25%to my account well let me see that then

User's recommendation: 1.

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ID
#3245989 Review #3245989 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

I was charged a cancellation fee of $85.23 for an order that was immediately cancelled .

Uber - I was charged a cancellation fee of $85.23 for an order that was immediately cancelled .
Uber - I was charged a cancellation fee of $85.23 for an order that was immediately cancelled .
I placed an order and immediately cancelled the order. And Uber still charged me the entire amount of $85.23 for canceling. I also called the vendor and they said the order was cancelled on there end that Uber has to refund me my money .

User's recommendation: Don’t use this service ever .

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ID
#3245877 Review #3245877 is a subjective opinion of poster.
Loss
$85
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No me abrio la puerta y siguio el viaje como si yo fuera con el y me cobro

mil no le abrio la puerta a mi esposa y se fue como si siguiera el viaje aparte me estába cobrando no contesto mis msj ni llamadas
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ID
#3245728 Review #3245728 is a subjective opinion of poster.
Location
Kearny, New Jersey
New Reviewer

Wrong billing and extra toll

Uber - Wrong billing and extra toll
I am daily traveller of uber. When I have checked my billing,it found that uber is changing excess Toll double toll while it should be only once as distance is less and same toll receipt is valid for another toll. Toll amount is rs.60/ but you are charging rs.63/ Why so This happens when I travel from Sinhgad Rd Pune to Solapur high way.While for same trip Ola is changing Toll rs60/And toll at only one time. Please check the same and refund my excess amount Dr.Nandkishor Bhikne

User's recommendation: For pune customer who travelled towardspune to solapur rd uber charged you rs 63/ instead of rs 60, cantonment charge only one toll ,while uber chagred twice it has been not clear at what rate they charge GST my one trip receipt is attached herewith.no reply or no customer care no as per consumer forum act.can uber reply on thisp rs.

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ID
#3245625 Review #3245625 is a subjective opinion of poster.
Location
Pune, Maharashtra
Pros
  • Never had a problem with drivers
Cons
  • Horrible customer service and promotions they do not honor
Loss
$70
Preferred solution
Full refund
New Reviewer

Driver related issue

Please contact me on +917838****31 one of your driver is threatening me i need to talk to you guys as soon as possible
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ID
#3245620 Review #3245620 is a subjective opinion of poster.
Location
Noida, Uttar Pradesh
Preferred solution
Driver related issue
New Reviewer

Driver charged cash on top

Uber - Driver charged cash on top
Uber - Driver charged cash on top
Uber - Driver charged cash on top
Driver charge me falsed money.jsjjjajjajjajjjajjajajajajajajajjakkakakkakakajjajajajjajajajjajajajajjaja
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ID
#3245329 Review #3245329 is a subjective opinion of poster.
Location
Patna, Bihar