Anonymous
map-marker West Sacramento, California

Additional charge to my account

I recently used your service while visiting Chicago. When I checked my bank statement I realized that I was charged a additional amount of $35.00. Have been unable to contact a live person to dispute this additional charge.
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User's recommendation: Check your payment after every ride

Carlos M Rwo
map-marker Queens, New York

I don't have access to login in my account

Good afternoon I have a issue with my both accounts driver and customer Im not able to login in any of my accounts once I try to login it say enter you verification code but I m not able to receive any verification code or text messages with the confirmation code
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User's recommendation: Thank you

Audri B Ugs

Amazing phone call

I had placed an order that i had to cancel due to funds needed and i never received my money back but was highly upset and called quite agitated and an uber eats costumer service guy helped me to get my money back within 3-5 business days and it couldnt have gone better. Thank you so much for helping me. Youre truly amazing
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Loss:
$21

Preferred solution: Full refund

Joseph R Nrw

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Verified Reviewer

KLeft my bible in uber Easter Sunday

I was picked up by Uber Easter to 20703 Evening moon Ln Katy, Texas 77449. And left my Bible in it. My Passport was in it.
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Pros:
  • Return items
Cons:
  • Call the police

Preferred solution: My Bible with my passport back!

User's recommendation: Pay attention to your surroundings

Lori M Pad

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Verified Reviewer
| map-marker Phoenix, Arizona

Unauthorized charges on my card

Yes there is Still an issue the $ needs to be returned to that card # even if the account is closed the $ will be put back in my new account there's 6 charges that need to be returned asap..thank you sincerely Lori Ann marchese
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User's recommendation: Do not give your banking information to Noone over the phone.

Stevens R Jbj

Customer Service is rude and they speak over me

Lost and Found: Christina Account Support: Ria were very rude and continued to speak over me they didnt care I was in distress over my concerns
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Preferred solution: Those workers need to be written up and suspended

Christy M Bss

No way to get a hold of snyone

My 15 yr old ordered jack n the box the driver could clearly see that it was to be delivered across the county not hesitant. They should have checked for request location wouldnt change app is faulty to not detect
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Loss:
$35

Preferred solution: Unbrlievable

User's recommendation: Doubls check location dont trusf yhe app

Frederica G Nxj

Mad as ***

They stole my money out of my account. They told me that the ride was one thing and then they took an additional amount of money claiming it was a surcharge. Thats a lie. I take that trip every day and theres never been a surcharge. I want my damn money back put it back on my card
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Loss:
$24
Pros:
  • I want my money
Cons:
  • I want my money

Preferred solution: Price reduction

Sheetalkumar B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My money was deducted two time

Uber - My money was deducted two time
Uber - My money was deducted two time - Image 2
I have decucted two my account and ola driver not receiving my call plzz care of us And plzz refund fastly my amount
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Loss:
$303

Preferred solution: Full refund

Anonymous
map-marker Santa Rosa, California

Open the Uber drive

The Uber customer care said me that you can do Uber rides we will convert Uber eats to Uber ride they said be you need a car which is eligible but after that when I bought new car they said me your age is not eligible but I asked about that already but after that they said no but I have truck license
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Brian D Wvj

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Verified Reviewer

Not happy

The driver drove like a maniac the back seat was littered with previous customers garbage i love uber never had a bad experience till last nite
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Loss:
$43
Pros:
  • Always clean cars drivers are always freindly and polite
Cons:
  • Idiot who picked me up last nite

Preferred solution: Full refund

Anonymous
map-marker Louisville, Kentucky

I was over charged

My card was charged $44 and then again 12.98 for a ride that costed me $26 the day before and was showing a $29 cost at purchase
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Sheikh B Ehw

Unable call for a ride

Still ride requests are not working. When I request for a ride, it's unable to process. Last 7 days it was not possible me for use uber.
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Preferred solution: Proper solution for use my account again

Nathan P Xgb

Bc you *** suck a *** *** get a *** phone number so I can talk to an actual person *** ***

I entered my card in another personal account, one with my wife and one on my person phone and now we cant use our account and theres no phone number so I cant talk to an actual person this is *** ***
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Preferred solution: Apology

User's recommendation: Never *** use this *** app ever again

Lerone Lus

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Verified Reviewer
| map-marker Tampa, Florida

813466****

Buenas tardes yo tuve una cuenta con ustedes y tenía dos BMW HACE CINCO AÑOS ATRAS,MI ESPOSO ESTA TRATANDO DE HACER UNA CUENTA Y SALE EL BMW SERIE 5 Y PIDEN LA REGISTRACIÓN Y ESOS CARROS YA NO EXISTES
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