Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
18.5K
TOTAL REVIEWS
740K
PAGE VIEWS
70
ISSUES RESOLVED
Uber Reviews
New Reviewer
They haven't showed up to take me to my location
They haven't showed up to take me to my destination and took my money and r they still coming to pick me up if not i want my money back i thought they were legit
ID
Location
Charlotte, North Carolina
Loss
$26
Preferred solution
Full refund
Lost phone
I actually got charged the 15 dollar return fee but I went and picked it up from him . Curious to why I got charged for going to the driver to get my personal belongings back . I would like a refund of the 15.00 please
1 comment
ID
Location
Stigler, Oklahoma
I have an Uber eats credit of $30 but I can't use it
No results no human to speak to. Re-routed to several different places. Don't buy Uber one! How frustrating! Why promise someone a promotion that is impossible to redeem?
ID
Location
Los Angeles, California
Poor Uber service
Cancel ride twice by Uber driver at 11 pm and then charge 5.50 cancellation fee. Then twice charged 98 dollars from my account. Horrible service
User's recommendation: Think about it.
ID
Location
Jefferson, Maryland
Charged for ride I did not xall
I did not use Uber in months and was charged for a random ride! Nobody will clear this up! Im so upset. Never had this happen. Im very disappointed! It was 24.99 out of my account!
User's recommendation: Don’t use Uber.
ID
Location
Batavia, Illinois
Background check
Yes there is an issue still. The background check company checkr is saying that they dont have an inquiry from Uber. My account is still saying waiting on the background check. But how? It hasnt even been sent to Checkr. What is going on Uber? The customer service number is giving me the runaround. Keep forwarding me to other departments. Please resolve this issue for me so I can start working. Pleaseeee
User's recommendation: Be consistent with the assistance. Actually help customers instead of giving them the runaround!
ID
Location
Minneapolis, Minnesota
Horrible system for customer support.
Uber only has one way now to get in contact with them if you need help and thats through the app, menu, and then to help. But once you have opened it and are connected with an agent THAT YOU CAN ONLY TEXT the system wont even let you send a text to them so I am never able to tell Uber what my issue is. There is no way to get in contact if you need help with uber now!
User's recommendation: Don’t use Uber.
ID
Location
Boca Raton, Florida
Fraudulent account
So, I received a letter from the IRS that I was found to have not reported a driver income for 2020, and now they added 1100 bucks to my taxes. Before I go too far, let me state, "I AM NOT AN UBER DRIVER"!! Tried to call to report that someone is using my name and social so they can close the account. Not so much for me, but the safety of thier riders. Oh, Uber has no active phone number, it told me to download the driver app and go to help section. Ya, that's all I need, right? A fake driver account is dangerous, but no way to report it. Good job endangering your riders Uber. Get a phone!!!n
ID
Location
San Jose, California
New Reviewer
I'm on using my card for fraud
Someone is using my card thats never left my wallet for fraud Theres no active telephone number to contact them and tell them immediately stop
ID
Location
Orlando, Florida
Loss
$49
Preferred solution
Full refund
With regards to my ride yesterday
Yes the cash that I paid to the driver is alot.30 bucks is so much.Could uber return back to me.And no contact number if in case need assistance and emergency. I contacted uber but no one could able to assist me they put me on chat but still can't help it.Is all uber driver knows that no matter that a cus
ID
New Reviewer
Want to complain as extra charged of Rs.833.00 want a refund
Had booked uber from kolkata international Airport to 122A Rash behari Avenue kolkata 700029 ..amount charged was Rs.873.00 hence booked ..It was 10.00 pm on 8.05.22 . When reached destination the amount shown Rs 1760.00 why excess charged...want the refund immediately.
ID
Location
Kolkata, West Bengal
Loss
$833
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund ASAP
I'm having a hard time getting my money back from a ride that I didn't take 29.92. I will never ride uber again
User's recommendation: Use Lyft.
ID
Location
Takoma Park, Maryland
Loss
$30
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer vomiting my car
Last night customer was vomiting in my car . I called too many time but its not connected to the customer service.now its bad smell So please asked to the customer .its trip cross light street downtown to cold spring lane (Loyola university)its time 12:02.
ID
Location
Towson, Maryland
Preferred solution
Let the company propose a solution
Question.
Thanks, No issues, Previously I had requested someone from your company to call me to answer my questions, but unfortunately didn't happened.
ID
Location
Jacksonville, Florida
Driver not responding for more than two hours
Driver not responding from two hours we got late for our destination i think uber doesn't care about our precious time last time I was disappointed with uber driver he took almost two hours for responding and after two hours he cancelled the trip booking seeing this I will not book uber again if this happens again.
User's recommendation: Don't book uber they will not care about your precious time when you have to reach your destination urgently this uber will disappoint you better use ola app you will be satisfied anyway with it.
ID
Location
New Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund
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Uber
That is the standard fee you agreed to. Your lesson for being careless and foolish child.