Jot C Jcb

For complaining

Today i booked uber and uber driver accepted my ride and i was waiting 10 mins for the driver when i called him he said i am not coming because i have no profit in your ride and today i had urgent appointment with doctor only because his i lost my appointment please do something with that driver..i told her 2 times i have urgent work but he said this is not my problem etcccc
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Preferred solution: Price reduction

Lorenzo R Wnq

Still charging my account

Stop Uber monthly charge of 9.99 I dont use Uber often I now live in Colorado Springs . There is no Uber service in Colo Springs. Stop charging my account for Uber service now.
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Loss:
$20

Preferred solution: Full refund

Michelle K Epr

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Verified Reviewer

Charged card without permission

Uber charged my friends bank card without his permission or authorization.He was charged for several trips unaware of any of them.
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Loss:
$200

Preferred solution: Full refund

User's recommendation: Dont take Uber

Caridad M Oun

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Verified Reviewer

Me cobran un viaje no realizado

quiero hablaRCen tin operador para explicar lo sucedido, me cobran un viaje del domingo que no hice, necesito hablar con un operador
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Loss:
$19
Pros:
  • Muchas ventajas

Preferred solution: Full refund

Vladimir R Pbu

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Verified Reviewer

Servicio al cliente

mil día diez y nueve me cobraron más de lo que tenían que cobrar y necesito que me respondan para poder cobrar mi dinero por que hay que trabajar mucho para que se queden con el esfuerzo del sudor del trabajo de las personas por eso le estoy pidiendo de favor que me devuelva el dinero que es mio
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Loss:
$7
Pros:
  • Cobran doble

Preferred solution: Full refund

Kathleen Znq

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Verified Reviewer

Customer swrvice

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It's impossible to reach anyone at uber and my food arrived cold. I would like a refund, but I can't find a way to get ahold of anyone at uber. Would not recommend!
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Loss:
$21

Preferred solution: Full refund

Jack H Qfg

I was missing two drinks on the last order in the last order from their two drinks

Yeah missing drinks was charged 793 each never received that $7.93. Did not received twice now Im complaining right now what can we do to solve this problem tonight?
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Loss:
$8
Pros:
  • Delivery by order pleasewendy

User's recommendation: Yes, I am a future customer I’ve been

Preethi Soz
map-marker Washington, District Of Columbia

Learn how to use this thing

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I need to understand how to use this thing this app I have been trying to call Uber to pick somebody up and bring them to my home and it doesnt work. I dont know how to do it please have somebody call me so I can figure it out.
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Alireza Ykk

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Verified Reviewer
| map-marker Dallas, Texas

I called for a ride since 7:23. They charge me $46 and the Uber is now saying another 45mnts more

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The driver was being greedy. He told me that a ride before me, got him stopped every where. Instead he could have opt out and let another available driver pick me up. I called for Uber at 7:23, he didn't pick me up until 8:50 am.
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User's recommendation: Pls set up a schedule pick up

Eugenio Xva
map-marker Castle Rock, Colorado

Did not deliver all of my order

Well if you are unable to process the reason listed in the subject. You did not deliver the salad and cheese pizza which was the other 50 percent of my order. You did, however charge me for it.
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User's recommendation: Avoid you at every cost. You over charge and under deliver. Literally.

Curtis H Iuy

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Verified Reviewer

You overcharge me

You overcharge me I want my money back right now Hurry up thank you. Im on my back. Please tell me why my money that with him all of my money that thank you.
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Loss:
$15

Preferred solution: Full refund

User's recommendation: You overcharge me

Jahmere Uub

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Verified Reviewer
| map-marker Toronto, Ontario

Couldnt contact uber support

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Bad service, couldnt reach anybody, i just wanted help in logging in my account.. i changed my phone number and cannot get the verification code on new one. I tried calling so many number didnt reach anybody. Zero stars.
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User's recommendation: Improve ur customer support

Herbert S Npc

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Verified Reviewer

Not able to start taking trips

Need help getting account working so I can use Uber as a rider. Existing account not working need callback to assist
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Preferred solution: Need help getting on my account

Shakeeta C

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Verified Reviewer

Left tablet in car

Hi my driver was Mr Scott and I believe I dropped my son tablet in the truck of his car is there any way you guys can contact him to see please I can be reached at 814 997 ****.
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Bobby B Kwb

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Verified Reviewer

Corrupt *safety team*

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Your safety team was so eagered to deactivate a long-time driver that they neglected and ignore any evidence i presented and chose to put me out of work. This has been a long issue for years and im not the only driver thats gone through this. I spoke with a cop, took a drug test, been working that whole day but they decided to ignore all evidence just to get rid of me because in India they do not care what happens to Americans over seas.. its honestly sick and disgusting.
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Loss:
$3000
Pros:
  • Freedom to work whenever
  • Ok money
Cons:
  • Lack luster support staff
  • Any little thing could end your income

Preferred solution: Them to look into how they operate

1 comment
Emily C Ffw

Yes they did the same to me!!and I was abused by a passenger 2 months prior!

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