Cassiel Evw

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Verified Reviewer
| map-marker East Orange, New Jersey

Another way to get to my home

To go home my driver should take Eagle Rick Avenue to go to Nob Hill in Roseland because a police car is blocking Eisenhower Parkway because extensive work there.
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Devon L Dzo

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Verified Reviewer

Uber took money and I didn't even get a Uber

I would like my money back please i will be contacting my lawyer if i don't get my money back because uber had no right to steal my money that I worked for
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Loss:
$10

Preferred solution: Full refund

Endaline I

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Verified Reviewer

Money not refunded

I called for Uber and when the ride came, I got in, then the driver said I was not his passenger he told me to call another one and said he has canceled the ride. I also canceled the order too. Just to find out, my account has been charged $77.94. And I have not been refunded.
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Loss:
$78

Preferred solution: Full refund

Anonymous
map-marker Matawan, New Jersey

Fraud

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Someone used my Uber account in Amsterdam not me. Second time this happened. Seems that on the second day of the month it happened. Can this be taken care of ? I will cancel Uber if you cannot help me with this . I want a refund asap
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Ronald Allan M

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Verified Reviewer

Problem with uber rid3

Updated by user Sep 29, 2023

Under process

Original review Sep 29, 2023
Got the ride but the driver didn't come,,so i was late for work,,i waited for itbut it went the other way
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Preferred solution: Full refund

Olga R Ugw

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Verified Reviewer

Got charged and I don't use uber

Updated by user Oct 14, 2023

I Been calling and no anser they sent an email saying to get a loyer .

Updated by user Oct 14, 2023

I Been calling and no anser they sent an email saying to get a loyer .

Original review Sep 28, 2023
I GOT CHARGED 2 TIMES AND I DID NOT US UPER FOR THIS DATES 9-12-23 FOR 19.91 and on 9-21-23 for 13.97 and I want a my money back thank you.
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Loss:
$34

Preferred solution: Full refund

Anonymous
map-marker Columbia, South Carolina

Overcharged

I got picked up from my location I had two stops that was 5 mins away the driver said I paid for the trip to my location and then it took him all the way back to the pick up location to make my stops I definitely was over charged. I would like my money back it charge me for a trip that we made leaving my pick up location
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Lissette D Irt

I need to log in to my phone with driver license

Somebody that works for Uber is hacking into my phone 407413-**** with an I phone computer. Changing numbers. They are going in my Uber debit card and holding and taking money. I usually sign with my driver license. They be messing with my GPS. These are professional thief. Uber is getting hit with immigrants. A lot of fake license and False insurance. Drivers are working with expire insurance.
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Preferred solution: Fixed the problem. I work for Uber for 3 years. I had two different number and they took one away. There is driver driving with two phone and nobody says anything. The Uber workers are horrible, they are against United States citizens.

User's recommendation: Be careful your food

Kasin Cgk
map-marker New York, New York

Changing my account

I want to delete my old account any I cant since my number has changed.I have a new account but the email is incorrect and the app will not let me change and I cant use the Uber app. Can you please help Rachel rbr917@***.com Old number 646-596-**** New number 917-588-****
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Greg L Xhg

No customer service

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Can't delete a compromised credit card and it reads the new card (same card company) as the same one so it won't update
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Preferred solution: A resolve

Nasir A Evn

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Verified Reviewer
| map-marker Surrey, British Columbia

Overcharged fair

Hi there My issue still didnt resolve On 12 September @8.33 am I took a ride from my home to work 494 goldenrod dr winnipeg, app showed me the upfront fair of $44 and it was normal bcz I usually take that ride and it is always like that, so I took that ride and when finished the trip Uber charged me $105.50, though Uber has returned $15 to my account but it is still too much even it was not surge tgat time so please can someone take a look into and resolve this issue. Thanks Nasir Ali 204963****
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Anonymous
map-marker Arlington, Virginia

Need a ride

Had so much difficulty attempting to get a ride with Uber was an exhausting experience. So much so that I went to Lyft and was able to get a ride in less than 5 minutes. This was so disappointing because I am an Uber driver.Try Lyft first
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Debbie H Zca

To report an issue

Charged outrageous price for my ride home. $163.94 but was quoted $59.63 or thereabouts. Tried going into the app to request a refund but was told in writing that that was my fare. My driver only spoke Chinese and didnt know or understand that we were telling him to go Golden Gate bridge. So we sat in traffic for over an hour until he spoke to a friend that told him to ask us if it was okay to take Golden Gate bridge.
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Loss:
$104

Preferred solution: Price reduction

Anonymous
map-marker Rochester, Michigan

Ride was canceled 1 hr b4 pick up time.

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Canceled my ride And u took 28.75 out. We never took the Uber. No idea why my money was taken. Please help.
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User's recommendation: Nope

Monica Z Mcm

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Verified Reviewer

Phone number doesn’t work

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No listed numbers work for Uber customers support anymore there is no way to talk to a person. Just another way to cut corners to improve the bottom line.
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Loss:
$10

Preferred solution: Full refund

User's recommendation: Take your delivery business elsewhere

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