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Verified Reviewer
New Reviewer

Someone used my card for Uber illegally

Someone used my debit card for a ride on February 16, 2022 ride ID 205******** I never did, and you charged me $59.47 I need your help and my money back, please. Thank you
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ID
#3451914 Review #3451914 is a subjective opinion of poster.
Location
Homestead, Florida
Pros
  • Unauthorised transaction
  • Need call back number
Loss
$59
Preferred solution
Full refund

Overcharged

I was overcharged a waiting fee from Uber because the driver never stopped in front of my house, had me looking for him up and down the block while he parked his car 3/4ths of the block down from my residence parked in front of a school bus which didnt allow me to see...
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ID
#3451816 Review #3451816 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Full refund
New Reviewer

Because uber take my money in my account

Uber wdout my confirmation booked the cab and took the fine from me I was trying to book Uber , twice the driver s cancelled ,third time I tried but then left it because I was getting cancellation.Even though I have not confirmed the cab the driver accepted and now uber has taken fine from me wdout my mistake
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ID
#3451345 Review #3451345 is a subjective opinion of poster.
Location
Pune, Maharashtra
Loss
$82
Preferred solution
Full refund
New Reviewer

Asking to pay balance amount.

I had booked uber on 30/3/22 for hospital ride. Driver asked for otp. As my data line was not showing, I just came out of the I told him wait let me check may inside auto I am not getting. He left me and went, I didn't cancel. But it's showing I have paid in sufficient funds my balance due is 10.50. You kindly check it was a ride for kauvery Hospital ttk road chennai. Morning 9am. Why should I pay when I have not used. I want to know if uber is cheating or the driver. Please reply. I called to some number and informed them the details, still no response. Worst service.

User's recommendation: Please becareful the cheat and take amount from customer. I didn't went on ride but says my balance is due kindly be alert. That's why they don't give customer care number.

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ID
#3451327 Review #3451327 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Loss
$11
Preferred solution
Price reduction
New Reviewer

*** company

Fraud drivers fraud company fraud services fraud people fraud customer care fraud uber fraud hospitality fraud
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ID
#3451248 Review #3451248 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Pros
  • Frauds
Cons
  • Just all around terrible
Preferred solution
Let the company propose a solution
New Reviewer

Driver left without me and charged me

Uber - Driver left without me and charged me
Uber - Driver left without me and charged me
I need to get to the store to get my dog some food and to get some food for myself and the driver just left me and charged me for the ride that he did not provide I asked him to hang on for 1 minute and then walked into the door grab my keys walked back out and he was gone
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ID
#3450995 Review #3450995 is a subjective opinion of poster.
Location
Albany, Georgia
Loss
$10
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

To cancel my account

Uber is trying to charge to cancel the Uber account. I can't get a human on the phone to share my thoughts. No one should get the Uber membership! It's not worth it. I'm trying to get out of the trial, they actually want to charge me $1 dollar to get out of their membership. Then another charge popped up wanting to charge me $5 dollars to speak with a representative. No one should get involved with these Uber scams! Just pay the regular cost.

User's recommendation: Don't buy into the Uber scams!

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ID
#3450591 Review #3450591 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • I dont like that i cant contact customer service
Cons
  • Poor service
Loss
$20
Preferred solution
Full refund

Critical Issue: App not connecting me to driver

Medications and a customized (hearing impaired) Aipod device URGENTLY needed. No contact. App not contacting driver (no ring.. blank .. no call back..) No support. SERIOUS ISSUE. I can see him with my tracked device so I know he has it. NOT OK to leave customers w/o a way to manage URGENT ISSUES. I have 'sent a message' to uber 3 times. Tere isnt even an option to mark things urgent. UNREAL!!!!!!!!!!!!!!!!!!!!!!!!!! HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Taxi.

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ID
#3450371 Review #3450371 is a subjective opinion of poster.
Location
Saint Louis, Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No stars. Charged incorrectly which makes me think company is crooked.

On 3/20 I was charged incorrectly for the amount of the food. You charged $11.04 for Junior Breast Bowl and receipt atta hes to order from Restaurant show a junior breast bowl it is $8.49.
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ID
#3450337 Review #3450337 is a subjective opinion of poster.
Location
Boise, Idaho
Loss
$3
Preferred solution
Full refund

Because Uber or crooks

Well first off back in September or October back when around the when I first started I was getting optional insurance taken off of my check that I never signed up for it hit me for about roughly about 4 or 5 months and it was taking money off every trip did I...
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ID
#3450148 Review #3450148 is a subjective opinion of poster.
Location
Dallas, Texas

Dissatisfied customer

I had a confirmed ride to the airport on march 27th @4:05am and at 4:10am I was informed that there were no available drivers. It caused a tremendous inconvenience and I found it very difficult to make alternate plans. I almost missed my flight and it was a very difficult situation. Im very dissatisfied and disappointed at the service provided by Uber and seriously considering never to use your services. I will await to hear response before I make my final decision. Looking forward to hearing from you soon.
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ID
#3450098 Review #3450098 is a subjective opinion of poster.
Location
Sherman Oaks, California
New Reviewer

Scheduled ride did not show

Pissed because my schedule ride did not show and I needed to get to the airport. Totally unacceptable. I am going to potentially miss a flight because you did not hold up to your end of the agreement. This not the way to stay in business. Very disappointed

User's recommendation: Do what you say you are going to do.

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ID
#3450012 Review #3450012 is a subjective opinion of poster.
Location
Hanover Park, Illinois
Loss
$56
Preferred solution
Full refund
New Reviewer

Was charged cancellation fee. The driver went to the wrong address.

I was charged a cancellation fee by the driver who went to the wrong address. I called another driver and he arrived without any problem. I would like to be refunded this fee to my account. This was not my fault. Thanks
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ID
#3449881 Review #3449881 is a subjective opinion of poster.
Location
Frisco, Texas
Loss
$35
Preferred solution
Full refund
New Reviewer

Me estan cobrando algo que no use

Yo esbroncearse descontinuaciónahacer denero Delaware micrófonouenta sin dar autorizaciónnesecito la devolucion del dinero
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ID
#3449637 Review #3449637 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Full refund

Cancel Uber ride and it took my money

I didn't use your service.... Scam!!!! Why would I pay even a dollar? That would be ridiculous!!!!! That is all I have to say.

User's recommendation: Don't use this service!!

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ID
#3449627 Review #3449627 is a subjective opinion of poster.
Location
Schaumburg, Illinois