This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Lost phone

All I want is my phone back. You told me your driver turned it in and would be contacting me and I have heard nothing. The drivers name was Melissa and she drove a black Honda civic please let me know as soon as possible as I do have important information in my phone. Thanks... Janice Orr. 262-504-****. ,is my contact info
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4208802 Review #4208802 is a subjective opinion of poster.
Location
Louisville, Kentucky

Response time to complaint

I was overcharged by Uber, wrong destination and the time for the trip(trip is usually about 20 to 22 minutes but they stated 45 minutes on the receipt and above all, the charge notified to me is different from what was applied to my card. Uber only responded to me today December 11 2022 since I lodged my complaint on the December 3rd 2022.

User's recommendation: The time out to check your account.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4208573 Review #4208573 is a subjective opinion of poster.
Location
Newark, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Issue was not resolved

Im trying to correct my email address and password and I can not get into my account, email is missing a character and I dont remember my password. I can not get a hold of customer support
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4208548 Review #4208548 is a subjective opinion of poster.
Preferred solution
I want to fix my email on file and reset password

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Uber driver on cell phone

1.0
Uber driver on cell phone While driving us on the interstate 77 in North Carolina which caused us to be in a car accident which sent me to the emergency room for nine hours fractured wrist and hand and sprain to my right knee rest of body in severe pain
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4208505 Review #4208505 is a subjective opinion of poster.
Preferred solution
I would like for customer service to call me
New Reviewer

There taking money

Tbey took 20$ off. My card the price going up and down .. I dont understand whats goin Bg in I want my money back now

User's recommendation: Want my money back.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4208205 Review #4208205 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

Cause your driving was not on time

1.0
This morning I called for am Uber and she went to the wrong wrong place first then I had to to call for another Uber and I almost got to work late
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4208162 Review #4208162 is a subjective opinion of poster.
Location
Bethlehem, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Extra Charge for $150

On December 6th at 11:05 AM my mother and father took a Uber from 425 est 67th street to 9415 76th street the price of the ride was $54.50 including tips but the driver charge was $150 extra for a complaint of cleaning on his car I need Uber to investigate this issue . His license plate number us : T781150C and the FHV license number is 589**** and the TLC license : 577**** . Please look into the issue thank you .
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4207907 Review #4207907 is a subjective opinion of poster.
Location
Brooklyn, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

First free ride not working

New customers free Uber ride not working and I will feel better if I can get my free Uber ride for new customers
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4207735 Review #4207735 is a subjective opinion of poster.
Preferred solution
My new customers free Uber ride
New Reviewer

Delivery

Did not receive my order despite giving them clear address. Tried to call them but its almost impossible to call them

User's recommendation: Avoid using UberEats when you have other better options.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4207642 Review #4207642 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Misbehave by driver

Hi. I am from sector 82 gurgaon,I booked the uber cab on 7th December around 9:11 am, for from vatika to passport seva kendra Gurgaon Driver reached around 9:47am.there are so many points to shows his bad behavior. 1-He took long and scary route to save toll tax as told him we are getting late but he didn't listen my request.. 2-He started talk to his friend over the phone on the backside speaker which was very loud. I told him if u want to talk please keed volume down because I have 10 months baby and 10 year son, they were with me, I said my baby is scaring but he didn't do that when completed his talk then he cut the phone.. 3-he started the smoke in the car . I can't believe how anybody can do that. I have a small baby and he is smoking when I told him stop the smoking, he started the bad language to me. . I got scared because I have my kids I want to reach my destination and kept my self.. When I reached I paid him via gpay.. Could you take any action for this kind of bad person, request for licence should be cancel for his vehicle.. Please don't wait for others to face this behavior of him which will take any horrible situation before that you should take action against him..
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4207578 Review #4207578 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Misbehave by driver

Hi. I am from sector 82 gurgaon,I booked the uber cab on 7th December around 9:11 am, for from vatika to passport seva kendra Gurgaon Driver reached around 9:47am.there are so many points to shows his bad behavior. 1-He took long and scary route to save toll tax as told him we are getting late but he didn't listen my request.. 2-He started talk to his friend over the phone on the backside speaker which was very loud. I told him if u want to talk please keed volume down because I have 10 months baby and 10 year son, they were with me, I said my baby is scaring but he didn't do that when completed his talk then he cut the phone.. 3-he started the smoke in the car . I can't believe how anybody can do that. I have a small baby and he is smoking when I told him stop the smoking, he started the bad language to me. . I got scared because I have my kids I want to reach my destination and kept my self.. When I reached I paid him via gpay.. Could you take any action for this kind of bad person, request for licence should be cancel for his vehicle.. Please don't wait for others to face this behavior of him which will take any horrible situation before that you should take action against him.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4207575 Review #4207575 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Uber charged me 6 additional times that was fraudulent and wasn’t authorize I sent in the information from my bank with the charges and the date, and they refused to give me my money back. Be aware.

1.0
You guys was not helpful at all May six additional fraudulent charges on my credit card that I did not authorize, and refused to give my money back after sending in all the information and proof.

User's recommendation: They will steal your money, making fraudulent charges on your credit card.

View full review
Comment
Helpful 1 Not helpful 0
Report
ID
#4207267 Review #4207267 is a subjective opinion of poster.
Location
Victorville, California

Driver didn’t show on time and I still got charged for canceling the ride

DI made a reservation the night before my early flight from my hotel in Allentown, PA to New Jersey airport was first confirmed canceled by Uber then changed to another driver but the driver never showed and kept delay the estimate arrival time from 2 minutes to 5 minutes to 8 minutes to 18 minutes so I finally canceled the ride on the app but because I didnt cancel 60 minutes prior to my reservation Uber charged me $40 cancellation fee which was not my fault that the driver didnt show up on time and I didnt want to miss my flight. Plus I reserve the ride the night before so Uber should have better driver selection on finding a reliable driver for me. And when I submitted my issue online in Ubers app no one responded. Its been over 48 hours and I still have not heard back from Uber. I will not pay this cancelation fee or use Uber anymore. User's recommendation: Do not make reservation ahead of time. It’s just not realizable at all
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4207253 Review #4207253 is a subjective opinion of poster.
Location
Salinas, California

I can't get a ride through app

3.0
Still no any riders request until 2 days ago on high demand or normal . Just reserved one trip. This 3th day i will be no request on my app !!! I setup and restart my phone & delete the uber app and loaded again same problem is nothing !!!
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4207152 Review #4207152 is a subjective opinion of poster.
Location
Irving, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Was charged extra money do not know why the driver was lost I had nothing to do with that

5.0
Uber - Was charged extra money do not know why the driver was lost I had nothing to do with that
Just upset first time ever do not know what the extra charge is about I need all my funds please Refund the pay up extra charge

User's recommendation: Do not over charge.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4206911 Review #4206911 is a subjective opinion of poster.
Pros
  • Awesome service
Cons
  • Lil pricey sometimes for food and rides
Loss
$57
Preferred solution
Full refund
  • 1
  • ...
  • 191
  • 192
  • 193
  • 194
  • 195
  • ...
  • 1615