Sharon C Kse

Want to cancel/delete account

Don't need it. Was put on the site without my knowledge. Didn't want this at all, just pushed the wrong button. How dare you charge people for that! Shall I go on? Been paying for months. Tried stopping at no avail. How dare you.
View full review
Loss:
$100
Cons:
  • Hmm

Preferred solution: Full refund

User's recommendation: Be careful with buttons

Vernette A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Towson, Maryland

Over charged for ride

The cost of my ride at time of booking was $31.99 at conclusion of ride the cost was &52.81 I should not have been charged higher without notice before ride confirmed or arrival.
View full review
Paul V Tyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Needing to pass the KY , defensive driveing

No longer a working number to contact Uber on@#$&( unknown) number. Whe I called the customer support phone number for iber
View full review

Preferred solution: I'd like to drive for uber

Anonymous
map-marker Irvington, New Jersey

Driver never showed or responded to numerous phone calls and texts gave 17 min.eta waited 40min.

I almost missed a flight due to driver negligence. I was then charged three dollars for cancellation, really. I was refunded the money however instead of a charge back to AMX, I was given a credit to Uber cash, not cool. I have serious doubts about using the service again.
View full review

User's recommendation: Use another service.

Sandra B Nxu

Email changed and u keep sending my new codes to old email so I can't access acct

Just what I already said, cant access acctEmail changed and u keep sending my new codes to old email so I can't access acct
View full review

Preferred solution: Access to my acct

Marissa H Tjs

Driver stole my phone

Updated by user Oct 31, 2023

They stopped responding.

Original review Oct 16, 2023
Driver stole my partners phone. Acknowledged that he had it said he was bringing it and never did. A police report will be filed and when I comes to refunds on uber eats they refuse to refund even if the order wasn't delivered. It's beyond aggravating.
View full review
Loss:
$1200
Cons:
  • Horrible costumer service

User's recommendation: Don't use uber

Eric S Fwn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Uber driver took money from me today and I need my money back . It was $6.93 I am very disappointed with the driver and then he called me and asked a question and then he hangs up on me

The Uber driver canceled my ride and took my money from me. The total amount of money was $6.93 I need my money back please and thank you. I am very disappointed with the driver and he needs to be fired as soon as possible. He was very disrespectful and hangs up on me over the phone and then yells at me
View full review
Loss:
$7
Pros:
  • Needs to be responsible
Cons:
  • Stop yelling at customers

Preferred solution: Full refund

Harry E Ukj

Leave a tip

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I want to leave a tip for the trip I got this morning to 5531 cherry ave Long Beach calif Harry edwards 3104****/5
View full review

Preferred solution: Na

Anonymous
map-marker Toms River, New Jersey

Need help with the cars they are sending

I keep getting large pickup trucks and suvs that are difficult for me and my daughter to get into. I prefer a compact car or small SUV since I am elderly and walk with a cane. How do I get these cars?
View full review
Christian B Sch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to reactive account

I had a Uber account trying to reactivate my account and having problems reactivate the account under my phone number and my Gmail so trying to see what's going on
View full review
Loss:
$200
Pros:
  • Decent service
Cons:
  • Me getting logged out

Preferred solution: Full refund

Don Uun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Buffalo, New York

I did not get paid my bonus for referral

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need the number for Uber please and thank you don mckee have a great day we did not get the referral bonus
View full review
Angel S Ybv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I call last weekend about a charge, the agent promised me the refund will be ready in about 3 hrs I still waiting
View full review
Karen N Kua

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

4 Transactions on my Credit Card

Uber - 4 Transactions on my Credit Card
Uber - 4 Transactions on my Credit Card - Image 2
I ordered from Uber Canada on Aug 2nd for a simple Walmart grocery order. This was my first time using this service and looking at my credit card it's going to be the last time. I was charged $65.41 (Aug 2nd @4:46pm) + $67.43 (Aug 2nd @3:59pm) + $9.12 (Aug 2nd @5:46pm) + $65.41 (Aug 2nd @3:09pm) again. This is unacceptable. Check
View full review
Loss:
$207
Pros:
  • Delivery driver was professional
Cons:
  • Seems to be a scam

Preferred solution: Full refund

User's recommendation: Check your credit card right away

Trinnity Ypv

I can't get my ride booked, because of a problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They didn't try to help me..I don't know if I talk to a manager If results may differ. But my concern was they was charging my card for something I didn't even use..
View full review
Loss:
$30

Preferred solution: Full refund

Lynnda V Dhh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

An Uber driver hit me car

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
An Uber driver hit my car and left . Pls have someone contact me, I dont have a customer number so I cant go to the help .uber.com
View full review

Preferred solution: Drivers insurance to fix my car

  • 1
  • ...
  • 189
  • 190
  • 191
  • 192
  • 193
  • ...
  • 1918