Missing items

Uber - Missing items
I did order from Uber eats unfortunately cold food and missing items there. Call to restaurant they said its not there fault they received everyday these type of complaints. My food is missing from the box

User's recommendation: Never use Uber eat plz.

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ID
#3560117 Review #3560117 is a subjective opinion of poster.
Location
Surrey, British Columbia
New Reviewer

Advanced booking

Not knowing how to do advance booking for a car from 1st cross lane Himgiri apts 32A/304 to international airport chatrapati shivaji mumbai
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ID
#3560054 Review #3560054 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Preferred solution
Advance booking for cat

Acitave

i changed my number couple year ago buy i did use uber app but i want to use now but they asking to verifictaion code from phone number i am trying to call from different number but system hang up automatically plz can u help me Thanks
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ID
#3559991 Review #3559991 is a subjective opinion of poster.
Location
Perth, Western Australia
New Reviewer
3 ubereats orders had wrong missing or rancid items or restaurant closed and order never picked up nor delivered. Plus trip with Uber wheee driver ignored destination and took me thru Miami worst areas to get back to his home territory was also to be credited since I...
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ID
#3559981 Review #3559981 is a subjective opinion of poster.
Location
Shaker Heights, Ohio
Preferred solution
Full refund

Driver fraud

Uber - Driver fraud
I traveled from cab and it was cash trip i paid driver 500 bucks and in return he gave me 110 bucks change and after that i am seeing the charges to pay which i have already paid and want that driver contact number and my money to be removed from my app

User's recommendation: Please make something for this loophole that any of costumers do not suffer from this problem.

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ID
#3559937 Review #3559937 is a subjective opinion of poster.
Location
Indore, Madhya Pradesh

Double charged me

The first driver went to the wrong address, so HE canceled it without notifying me. Then I was billed for it. I ordered another Uber for and he came and the ride was good. Two days later UBER refunded both trip fees. NICE!!! But now, a month later, theyre charging me for both rides!!!!!!! Ill pay for the one I took, but not for the one that was canceled. I contacted them, and they said it would stop. But nope, theyre still trying to collect!!! Im going to LYFT!!!!
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ID
#3559825 Review #3559825 is a subjective opinion of poster.
Location
Denver, Colorado

Customer got upset that he didn't get his drink

I picked up his order from rolando's taco shop let's taco shop. I dropped off his order and this is where he started to get upset that he did not get his drink I then told him to contact Uber as I as I am not aware of what's inside the by the bag. The customer had his dog with him and was letting his dog bark at me As if he was using his dog as a threat.

User's recommendation: If your order is incorrect you need to call the restaurant or Uber.

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ID
#3559737 Review #3559737 is a subjective opinion of poster.
Location
Lake Forest, California
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I forgot my mobile phone in the car

I was sleeping in the car because it was night and when my stop came. Suddenly my phone losts and I remembered it now
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ID
#3559550 Review #3559550 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Let the company propose a solution

Stolen phone

uber driver tried to extort me for money to get my phone back. first he said he wants $50 and then he said $10,000
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ID
#3559460 Review #3559460 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Customer in my car with thing then giving me bad rates...

Uber - Customer in my car with thing then giving me bad rates...
Uber - Customer in my car with thing then giving me bad rates...
My name is Sherod Holder...I'm a Uber driver, I really enjoy my job people making false report on me...I'm going out my way helping people get to work...I'm getting bad rates deactivating my account...Not playing me my money that pop up on picking up...I need my account back active...I've took course on line paid for by my self past second round...so I no want Uber except on picking up and delivery....God don't like ugly..

User's recommendation: Stop making false report on me...I'm helping my community..

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ID
#3559142 Review #3559142 is a subjective opinion of poster.
Location
Tupelo, Mississippi
Loss
$300
Preferred solution
Let the company propose a solution
New Reviewer

Drivers

I order my food and app says be here in 21 min not a hr for my food if stuff don’t stop I’ll be reporting

User's recommendation: Don’t order.

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ID
#3558462 Review #3558462 is a subjective opinion of poster.
Location
Ardmore, Oklahoma
Loss
$33
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No clarity

The App as well as the website are not user friendly. Why can you provide a email address for queries
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ID
#3558189 Review #3558189 is a subjective opinion of poster.
Pros
  • Nil
Cons
  • Nil

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cannot call the helpline phone number

Need to ascertain the cost I would like to hire a Uber Vehicle for a long trip.to SURAT Gujarat halting at 6 or 8 locations and return to mumbai. The duration could be 16 hours
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ID
#3558097 Review #3558097 is a subjective opinion of poster.
Pros
  • Nil
Preferred solution
Cost for a proposed trip
New Reviewer

Impossible to get help

I cant update my payment info! It wont work in my wallet. How hard should this be? What jerks your are that you even mandate how long my complaint is

User's recommendation: Lyft?

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ID
#3557941 Review #3557941 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cannot contact and speak to anyone. Site will not take new credit card info

How do you update a credit card when the first 10 digits are the same as old and the next 5 digits are new?
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ID
#3557806 Review #3557806 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution