Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
18.5K
TOTAL REVIEWS
740K
PAGE VIEWS
70
ISSUES RESOLVED
Uber Reviews
Missing items
I did order from Uber eats unfortunately cold food and missing items there. Call to restaurant they said its not there fault they received everyday these type of complaints. My food is missing from the box
User's recommendation: Never use Uber eat plz.
ID
Location
Surrey, British Columbia
New Reviewer
Advanced booking
Not knowing how to do advance booking for a car from 1st cross lane Himgiri apts 32A/304 to international airport chatrapati shivaji mumbai
ID
Location
Mumbai, Maharashtra
Preferred solution
Advance booking for cat
Acitave
i changed my number couple year ago buy i did use uber app but i want to use now but they asking to verifictaion code from phone number i am trying to call from different number but system hang up automatically plz can u help me Thanks
ID
Location
Perth, Western Australia
New Reviewer
3 ubereats orders had wrong missing or rancid items or restaurant closed and order never picked up nor delivered. Plus trip with Uber wheee driver ignored destination and took me thru Miami worst areas to get back to his home territory was also to be credited since I...
View full review
ID
Location
Shaker Heights, Ohio
Preferred solution
Full refund
Driver fraud
I traveled from cab and it was cash trip i paid driver 500 bucks and in return he gave me 110 bucks change and after that i am seeing the charges to pay which i have already paid and want that driver contact number and my money to be removed from my app
User's recommendation: Please make something for this loophole that any of costumers do not suffer from this problem.
ID
Location
Indore, Madhya Pradesh
Double charged me
The first driver went to the wrong address, so HE canceled it without notifying me. Then I was billed for it. I ordered another Uber for and he came and the ride was good. Two days later UBER refunded both trip fees. NICE!!! But now, a month later, theyre charging me for both rides!!!!!!! Ill pay for the one I took, but not for the one that was canceled. I contacted them, and they said it would stop. But nope, theyre still trying to collect!!! Im going to LYFT!!!!
ID
Location
Denver, Colorado
Customer got upset that he didn't get his drink
I picked up his order from rolando's taco shop let's taco shop. I dropped off his order and this is where he started to get upset that he did not get his drink I then told him to contact Uber as I as I am not aware of what's inside the by the bag. The customer had his dog with him and was letting his dog bark at me As if he was using his dog as a threat.
User's recommendation: If your order is incorrect you need to call the restaurant or Uber.
ID
Location
Lake Forest, California
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI forgot my mobile phone in the car
I was sleeping in the car because it was night and when my stop came. Suddenly my phone losts and I remembered it now
ID
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Let the company propose a solution
Stolen phone
uber driver tried to extort me for money to get my phone back. first he said he wants $50 and then he said $10,000
ID
Location
Las Vegas, Nevada
New Reviewer
Customer in my car with thing then giving me bad rates...
My name is Sherod Holder...I'm a Uber driver, I really enjoy my job people making false report on me...I'm going out my way helping people get to work...I'm getting bad rates deactivating my account...Not playing me my money that pop up on picking up...I need my account back active...I've took course on line paid for by my self past second round...so I no want Uber except on picking up and delivery....God don't like ugly..
User's recommendation: Stop making false report on me...I'm helping my community..
ID
Location
Tupelo, Mississippi
Loss
$300
Preferred solution
Let the company propose a solution
New Reviewer
Drivers
I order my food and app says be here in 21 min not a hr for my food if stuff don’t stop I’ll be reporting
User's recommendation: Don’t order.
ID
Location
Ardmore, Oklahoma
Loss
$33
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo clarity
The App as well as the website are not user friendly. Why can you provide a email address for queries
ID
Pros
- Nil
Cons
- Nil
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCannot call the helpline phone number
Need to ascertain the cost I would like to hire a Uber Vehicle for a long trip.to SURAT Gujarat halting at 6 or 8 locations and return to mumbai. The duration could be 16 hours
ID
Pros
- Nil
Preferred solution
Cost for a proposed trip
New Reviewer
Impossible to get help
I cant update my payment info! It wont work in my wallet. How hard should this be? What jerks your are that you even mandate how long my complaint is
User's recommendation: Lyft?
ID
Location
New York, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCannot contact and speak to anyone. Site will not take new credit card info
How do you update a credit card when the first 10 digits are the same as old and the next 5 digits are new?
ID
Preferred solution
Let the company propose a solution
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