New Reviewer

Uber Cash error

Uber Cash error
In a morning i m book a cab from Shidipura Police chowki to New Delhi Railway station, with in 4 km from my booking location At the time Uber App show below 113. Amt but when I my destination Driver press trip complete then uber App give message driver and me fare Rs 195 instead of 113. It's an un ethical practices done by Uber driver is poor person he told me to that sir , I have collect amt as per my Uber App show and also told me that now a day uber App not work properly as a result some customers not pay full amt those shown by uber app , pay as per estimated amt due to uber this activity I have pay commission to uber from my pocket.

User's recommendation: Pls take screenshot of amt show in a uber App, when you reach your destination uber app charge higher amt as per estimated bill, be carefull.

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ID
#3320657 Review #3320657 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Loss
$80
Preferred solution
1) Kindly update your software as a result your business partner never face above said problem in a future because maximum time customer never pay Extra amt as per trip end shown by uber App. 2) Apology and revert back my extra amt pay by me
New Reviewer

Regarding payment

On 4th February I booked uber can from chennai egmore to kailashpuram. I was hurry to travel driver forced me to pay cash though trip was cashless. He refused me to run ac. I am trying to contact you, but fails. I paid in cash. Pl. Solve it
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ID
#3320642 Review #3320642 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Preferred solution
Price reduction
New Reviewer

Driver denied to pick up after asking the destination point and misbehaviour by driver

Uber - Driver denied to pick up after asking the destination point and misbehaviour by driver
Uber - Driver denied to pick up after asking the destination point and misbehaviour by driver
Uber - Driver denied to pick up after asking the destination point and misbehaviour by driver
Uber - Driver denied to pick up after asking the destination point and misbehaviour by driver
Uber - Driver denied to pick up after asking the destination point and misbehaviour by driver
I booked a cab on 29/01/22 at around 16:15 - 16:30 to pick me up from Dera baba karam singh gurudwara, Rashid Market, Krishna Nagar, East Delhi and to drop me at shalimar city, ghaziabad. Driver reached around 16:30 - 16:45 and asked me- where do you want to get dropped? I replied that I want to go to Shalimar city, Ghaziabad. He said that he will not go to that side and he will not pick me up. He clearly threatened you do whatever you want to do. It created a lot of trouble and inconvenience to me and my family. Kindly take appropriate action to the concerned driver. looking forward for solution
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ID
#3320637 Review #3320637 is a subjective opinion of poster.
Location
New Delhi, Delhi
Preferred solution
Let the company propose a solution
New Reviewer

Refund needed

Double payment done by us by pay TM and cash also Please return the extra money trying to call but no response

User's recommendation: Do not book uber.

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ID
#3320598 Review #3320598 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Loss
$658
Preferred solution
Let the company propose a solution
New Reviewer

Driver never picked me up but charged me

I waited and waited for driver clave and he never showed up he told me he wanted me to push cancel on the app which I didn't he never picked me up I had to get another driver to pick me up and I was still charged for both pickups one that I never got
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ID
#3320597 Review #3320597 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Full refund
New Reviewer

Uber will not accept any of my (perfectly good) credit or debit cards

Uber, of course, refuses to allow people to call a phone number to speak with a HUMAN BEING. My credit card in the system has expired, so of course I need to update it. BUT. Cant do it in the Uber app! Cant do it on the Uber website! And cant speak with a HUMAN! Its SOOO frustrating dealing with businesses like this when youre TRYING TO GIVE THEM BUSINESS. The real behemoths like Apple, Google, Amazon and Microsoft ALL have Customer and Tech. Support phone numbers. WHY does Uber think theyre best off raising a finger to customers who simply want to access and edit their information, cannot to no cause of their own, and wish to SPEAK WITH an employee of the company??

User's recommendation: Hail or CALL a Yellow Cab!

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ID
#3320580 Review #3320580 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Drivers are pleasant
  • It is safe to use an urber service
Cons
  • Takes money but no ride shows
  • Need customer support
  • Needs to have phone access to human beings
Preferred solution
A phone call from Uber to me to resolve the issue so that I may actually use the kind gentleman who has driven me to appointments before.
New Reviewer

They have charged incorrect amount

Dear team, My another number which is registered to Uber is 817857**** Yesterday night on date 05/01/2022 when I tried to book a Cab with you the charge showing in app is 276 but when I reached my destination the rider charged 770 instead of 276. I request you to waive off my charge except 276 rs.
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ID
#3320562 Review #3320562 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need my W-2 form

I need my w-2 from because I want to fill my tax returning and my address is 1432 Burke Ave NE apt C. Phone number 919264****. Michigan Grand Rapids # #####################################################
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ID
#3320136 Review #3320136 is a subjective opinion of poster.
Location
Grand Rapids, Michigan
New Reviewer

Did not get order

The Store confirmed the pick up as 40 minutes ago. I still don't have it. I live 10 minutes from the store.
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ID
#3320082 Review #3320082 is a subjective opinion of poster.
Location
Plano, Texas
Loss
$34
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

You are over charging me

Uber - You are over charging me
It charged me $50 for trying to request a ride I didn't request a ride for $50 they charge me $50 for no reason I would not pay those $50 cuz I didn't request anything for $50
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ID
#3320078 Review #3320078 is a subjective opinion of poster.
Location
Portland, Oregon
Loss
$50
Preferred solution
Full refund
New Reviewer

2 charges on my card not mine

Uber - 2 charges on my card not mine
My chase visa has 2 Uber charges not mine 11.60 these 2 are not mine my daughter took an Uber on her card 516******* * charge 1175plus 3.00 tip not these other 2
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ID
#3319925 Review #3319925 is a subjective opinion of poster.
Location
Merrick, New York
Loss
$23
Preferred solution
Full refund
New Reviewer

Background issue

Its gona be pending two more weak what can I do right now please help me I want to ride with Uber thank u
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ID
#3319879 Review #3319879 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
Let the company propose a solution

Wrongly charged

On 1/29/22 at about 3:40pm I called for a ride and the driver went to the wrong pickup place. The driver canceled the trip but I was charged $5 for the cancellation. Thats not fair. I called a representative of Ubber who promised to forward my complaint but I never heard from you again.

User's recommendation: To be careful when calling ubber for a trip.

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ID
#3319693 Review #3319693 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Cons
  • Got charged for no reason
New Reviewer

Change payment method

I have updated a new payment method on my app but it doesn't appear on it. Kindly help me to solve it. I used an uber gift card and remove the debit payment method.
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ID
#3319574 Review #3319574 is a subjective opinion of poster.
Location
Germantown, Maryland

Someone hacked my email my phone number is 202/856****

Never received a call back about my email being changed. Could not get into account. Could not get any response to from help desk

User's recommendation: Good luck in getting response or help in solving pru.

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ID
#3319502 Review #3319502 is a subjective opinion of poster.
Location
Durango, Colorado