New Reviewer

I paid extra cash

There was no internet while the trip completed. I paid the cab driver Rs 580 instead of Rs 420. While booking I had remembered this figure approximately.
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ID
#3322906 Review #3322906 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Preferred solution
Rs 160

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Verified Reviewer
New Reviewer

They don’t give their names and I lost my keys

Jerry was my driver in a white Honda car and he didnt give his number so I couldnt get my keys back and he knows where I live and the second driver was dude she drove a white Volkswagen and she might have my keys
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ID
#3322866 Review #3322866 is a subjective opinion of poster.
Pros
  • Charged double for a single ride
  • Angry
Cons
  • Rude drivers
Preferred solution
My keys back
New Reviewer

Earnings

My money has not been deposited into my account I need to speak with customer service now it's been 2 months now
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ID
#3322674 Review #3322674 is a subjective opinion of poster.
Loss
$295
Preferred solution
My earnings for delivering
New Reviewer

Customer service is horrible no way to call

It is impossible to reach someone at Uber to fix any problems with your account youre on your own with this stupid menu of what to do
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ID
#3322633 Review #3322633 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$350
Preferred solution
Redeem gift card
New Reviewer

No way to contact support about refunds on non trip related charges , scammers

I do not use whatever service my card is being charged 9.99 for , I rarely use Uber and I can't find any way to dispute the charge because you intentionally provide none.

User's recommendation: Have a support number with REAL PEOPLE.

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ID
#3322483 Review #3322483 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$10
Preferred solution
Full refund
New Reviewer

Driver has my phone

My phone fell out my bag as I was getting out the Uber. I called it & the driver answered, we spoke 3 more times & he promised to bring it back. I even agreed to pay the $15 fee to bring it back. It's been 3 days & I still don't have my phone. I've since had a family member buy a new phone & paid to get it activated today (February 7 2022) I need my phone back because all my credentials & bank info is on that phone to pay my bills. I am currently late paying my rent due to not having my phone where I use for all my billing needs. I also use Uber to commute daily to work which I have had to walk to work because of no way to call anyone for a ride. Can a customer service representative please call me back. 239-841-****
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ID
#3322443 Review #3322443 is a subjective opinion of poster.
Location
Fort Myers, Florida
Pros
  • Convenience of uber
Cons
  • No real customer service
Loss
$108
Preferred solution
Let the company propose a solution
New Reviewer

Complaining about you guys charging me extra

Uber - Complaining about you guys charging me extra
Why was I charged multiple times especially when the driver drove off on me he didnt give me a chance to even walk to the car. You guys charged me 2 extra times. One for 6.89 and one for 17.01
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ID
#3322286 Review #3322286 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$23
Preferred solution
Full refund
New Reviewer

I got charged extRa money

Uber - I got charged extRa money
All I know is I was only supposed to pay $25 for my Uber and then the next day an extra $17.50 got pulled out or it showing its pending then it showed another $15.78 got pulled out what's a reverse that I got that back but that for me in the negative and pulled out of my savings which like I said they gave you that $15.78 back but after I put it back in my savings I'm going to literally have $5 in my account when I should not be having $5 in my account I should be having $22 in my account I want to know why $17.50 got charged to my account I had to lock my card up and take my card off of uber because it kept getting charged
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ID
#3322006 Review #3322006 is a subjective opinion of poster.
Location
Greenwood, Indiana
Cons
  • No direct number
  • Uber drivers charged much more
Loss
$18
Preferred solution
Full refund

Driver canceled on me and they charged me a fee

Very upsetting to be waiting at the airport for 30 minutes on our Uber driver to then have him cancel as I saw him pulling up. Then to make it worse, Uber charged me an $18 cancellation fee. I cant get anyone to respond
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ID
#3321801 Review #3321801 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Hopeless seevice

In uber its showing 4 minutes and I am waiting from last 45 minutes the driver is not picking up the call.
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ID
#3321790 Review #3321790 is a subjective opinion of poster.
Location
Dombivali, Maharashtra
Preferred solution
Full refund
New Reviewer

Billing related

My trip 3rd February 2022 exotic elegance to Sant Nagar East of Kailash Bill amount show Rs. 398/- but amount paid Rs. 467.84/- I am pay the extra please refund the my money.
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ID
#3321775 Review #3321775 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Loss
$70
Preferred solution
Full refund
New Reviewer

Unauthorized used on debit card

Uber - Unauthorized used on debit card
Ive had an unauthorized use to debit card and Ive never used an Uber,?!-/:;(()$-/////////::::::::;;;;;;;;

User's recommendation: I don’t have one yet.

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ID
#3321770 Review #3321770 is a subjective opinion of poster.
Location
Wichita, Kansas
Pros
  • False fee
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Resolve charge

Uber - Resolve charge
Uber - Resolve charge
Uber - Resolve charge
Some one needs to call me right now or I will let everyone know what is going on and you are ripping people off.
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ID
#3321387 Review #3321387 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Loss
$142
Preferred solution
Full refund
New Reviewer

My friend lost his phone in the car

Ystdy my frn hubby lost his mobile in the cab, we complaint n we got bck the call frm the driver but he ignored us n suited off the the mobile
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1 comment
#2129987

Well if he has other passengers he is not going to go out of his way, and lose on that job to return your husband's phone. Wait patiently.

ID
#3320837 Review #3320837 is a subjective opinion of poster.
Location
Mysore, Karnataka
Preferred solution
We need our mobile back

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Verified Reviewer
New Reviewer
My friend Rajesh Kumar Gupta (Mobile Number 981004****) along-with me has booked a Uber Cab from Hazrat Nizzamuddin Railway Station, Delhi to Rohini, Sector-13, Delhi at around 05:00 hrs today i.e 4th Oct 2021. Cab Driver Shahzad of Regn Number HR 38AA 5359 dropped my...
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ID
#3320769 Review #3320769 is a subjective opinion of poster.
Location
Noida, Uttar Pradesh
Loss
$3600
Preferred solution
Full refund