Laquan C Juc

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Verified Reviewer

My card has been hacked

This morning I did a transaction $400 for rent, I had $495 left on my card, now it was telling me it had transaction from ubers this morning. I haven't used uber since last year.. Call me at 919 224-**** asap, some hacked into my card
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Loss:
$320

Preferred solution: Full refund

Anonymous
map-marker Dallas, Texas

Order that was late and cold, I would like a refund please

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I ordered from Jack in the Box, thought I was getting a sour dough burger combo, but got cold fries instead, it was 20 minutes late from the delivery time stated, driver could not speak English
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User's recommendation: Just always double check order

Elizabeth D Bgs

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Verified Reviewer

You overcharge me money in my account

My name is Elizabeth Dodson and you over charge me money in my account on an app and ever Bank of America you charge me $10 $10 and change then you charge me nine dollars and 99 and nine dollars and change and thats not fair
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Preferred solution: Price reduction

Mafoday M

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Verified Buyer
|

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Verified Reviewer

Driver started trip without me

Uber - Driver started trip without me
Uber - Driver started trip without me - Image 2
Uber - Driver started trip without me - Image 3
SAULO drives a Honda CR-V KPR5139 and I was waiting on him but he started the trip without even picking me up. Then he ended the trip at a random spot within 3 minutes and charged my card.
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Loss:
$9

Preferred solution: Full refund

Carrson Rzm
map-marker Columbus, Ohio

My old number was 313 989 ****.I nolonger have that number. My new number is 248 929-****. Please fix this error so I can retrieve my account

Can't receive code you keep sending to old number 313989****. My new is 248929**** please correct this so I can order ride
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User's recommendation: Why would I can't even retrieve my account

Monique O Ose

Discuss a charge

I booked an Uber to pick me up from the airport and it never arrived. I live in Cleveland, OH and the Uber charges are showing From San Francisco. Please contact me so that I may find out the procedure to dispute these charges. 216-832-****, mcolowu03@***.com
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Loss:
$38
Pros:
  • Convenient
Cons:
  • No phone number o speak to a live agent

Preferred solution: Full refund

Afolakemi F

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Verified Reviewer
| map-marker Atlanta, Georgia

I was charged wrongly & no agent to speak with

The driver canceled my trip for no reason, charged me for cancelation & also for the trip. The name of the driver is GERALD - HYHJXUNDI SONATA LHJX93. He drove past the pick up point at GAMESPOT in Marietta opposite Walmart. I called & text him he did not pick. Later, turned back to come pick me. Now I am charged for his negligence. I SEE THIS HAS FRAUD!!!
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Artin M Uyc

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Verified Reviewer

The madness that a driver cancels and I have to pay

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my driver called and said his car is broken down and he wanted to cancel. I asked him to cancel he said I have to do it .I did it and now I have to pay
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Loss:
$6

Preferred solution: Full refund

User's recommendation: Choose Lyft

Glenda M Dbc

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Verified Reviewer

Unable to connect with Uber at a specific lovation

Unable to connect with Uber 9090 Sw 87 Court Miami florida. Uber just keeps saying connecting to site.
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Loss:
$10
Cons:
  • Cannot connect at 9090 sw 87 court miami florida

Preferred solution: Uber to connect at 9090 Sw 87 Court Miami florida

Shannon W Uym

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Verified Reviewer

Unauthorized withdraw

You are still charging my credit card of $11.29. Not authorized to do so. Please credit my card of now $22.58. This is 2 months of unauthorized withdrawns. Shannon Whitford Don't give your credit card to them
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Loss:
$23
Cons:
  • Help themselves to your money

Preferred solution: Full refund

Andrew S Eeo

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Verified Reviewer

Cannot sign on

Yahoo through out the years has constently signed me off! Sometimes don't even acknowledge the passwords I make,,per rules required, I would like my homepage to be google! Can anyone walk me through it? Tech, naïve old *** here! Bmwman94550@***.com! That is if email works? Gezzz
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Preferred solution: Helppppp from yahoo!!!!

Bridgett T Trd

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Verified Buyer
|

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Verified Reviewer

I was charged twice for a ride

Uber - I was charged twice for a ride
I have been waiting for a pick up since 7:15am and no one came until7:48am. I hope this doesnt happen again
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Loss:
$7

Preferred solution: Full refund

User's recommendation: Don’t let them steal your money

Chris W Eiy

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Verified Reviewer

My Money Refund for three uber rides

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My Money Refund for three uber rides
I've canceled three of my Uber rides and I need waiting or the refund of my money and I was supposed to have gotten it back but have not yet and I am still expecting that refund of my money that Ive done had just got paid right on up out of my job and I am still looking for a job at HomeGoods PetSmart Safeway Burlington 2 twenty four hour jobs Scholarship Job Internship Job Volunteer Job plus one more that pays every single week and more for me to move right on up out of D.C. To Northern Africa Southern Africa Easter Africa & Western Africa
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Loss:
$110

Preferred solution: Full refund

Anonymous
map-marker Manchester, New Hampshire

First driver Pedro canceled after 25 minutes waiting

He was waiting at the airport for more than 15 minutes until moving forward. Then he start to drive but suddenly after another 10 minutes more, he cancelled the request. Very disappointed with the way this driver answered the request. Thank God Lorena was nearby, 4 min. ride, and she provided me the service correctly.
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User's recommendation: Avoid this uncommitted driver

Ryon Izl

Driver parked down the street talked to me and then tooknoff

Driver was rude and then took off. Had to wait 20 min and finally called lyft. i am so upset. He drove right by me knowing i had to get to airport Gholum Honda cr v
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Loss:
$65

Preferred solution: Apology

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