Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
18.5K
TOTAL REVIEWS
740K
PAGE VIEWS
70
ISSUES RESOLVED
Uber Reviews
New Reviewer
Payment related issue
I was charged 21 as cancellation charges, although driver cancelled the trip. When I complained I was informed that cancellation charges will be waived. But Iam not able to book any ride as Uber is asking me to clear the payment of 21. So Iam forced to travel using Ola.
ID
Location
Bengaluru, Karnataka
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOutstanding payment
Dear Team, I travel on 1 Dec 2021 , I paid in cash but still showing outstanding. And i am coud not able to book next ride pl clear this issue Regard Akshay
ID
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Apology
New Reviewer
Overcharges
They charge me twice price first its happened I need my money back please I was loyal to Uber but first time happened
ID
Location
Peoria, Arizona
Loss
$45
Because the driver had left me
Because My Uber driver left me I was at the store within 3 minutes I spend money everyday with Uber I'm going to need to compensate me this not the only time this has happened and tell me for that I left my cell phone in the car and I never got it back and I tried so many times to get it back I spent over $200 a week
ID
Location
North Las Vegas, Nevada
New Reviewer
Because my account is locked and it won't let me use my Uber cash
I need to get me a ride home with my Uber cash and I need my account unlock I never did nothing to my account for it to be doing this
ID
Location
Washington, District Of Columbia
Pros
- Rides when you need
Cons
- Money stealer false fee
- Lost items
Loss
$20
New Reviewer
I don’t have one yet
I need to reset my password but neither my email or spam/junk mail is receiving the reset information that Uber is sending me. I also need to change my email address
ID
Location
Port Saint Lucie, Florida
Preferred solution
To reset my password and update my email address
Extra payment
I have paid extra money Rs. 768 to Uber driver to my last trip...on 12/04/2021 I used to drive Uber service that time I couldn't pay thourgh google pay so i paid cash to driver and again I have paid extra double charge to next Uber driver... Please solve my issue otherwise I'll take severe action for this
ID
Location
Bengaluru, Karnataka
New Reviewer
Paid in cash to driver
On 12/04/2021 i used to drive Uber service that time i couldn't pay my charge through google pay so, i paid cash to driver... And last time payment I have paid double charge Rs. 922 ... So please refund my money immediately otherwise I'll take severe action for this issue
ID
Location
Bengaluru, Karnataka
I hate uber…
Yall need to fix this. No way it went from $30 to $50. I want my money back. And if yall charged me of that dumb *** driver MISSED THE EXIT that aint got *** to do with me i just want my money and for yall to stop over charging me cause im pissed now. I dont wanna have to embarrass yall PUBLICLY cause fall stealing at this point
ID
Location
New Albany, Ohio
New Reviewer
My pick driver went to a wrong place
My driver went to the wrong building I Text Him he did not respond he took my money and left me stranded
ID
Location
Providence, Rhode Island
Update account information
Im a huge skeptic but they updated my phone number and also succeed with helping me change my city and state for my new delivery location.
User's recommendation: Highly recommend.
ID
Location
Miami, Florida
New Reviewer
Need to discuss my deactivation my account driving
An inconvenience issue I didnt know about it a client was call for pick up and later on they text me to let me know there have a service dog with them I text them back I said can you call Uber first the charge for that person never answer me.I didnt if I have to get the costumer because I was about after I start doing Uber no body educate me about that if is a policy or not no body giving me an interview to let me know whats going on.I never can find no one to talk about that.
ID
Location
Saint Petersburg, Florida
Preferred solution
Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund
I need my refund from the Uber pass that I dont want n yall took it out my account I need my shi back before today over with plz n thanks
ID
Location
Cypress, Texas
Cancel ride reschedule
I downloaded the app as a new customer. Followed the prompts to register with my personal data and credit card information. Then used the scrolling calendar to schedule an Uber for the next day. Hit the confirm option. Was sent a message that Susan would be arriving in 10 minutes. Called her & canceled. Tried to reschedule. Message said Carlos would be arriving in 7 minutes. Called & canceled. Then got charged a cancellation fee! Im not happy!
User's recommendation: Not sure… maybe charge a fee if it’s not canceled within 30 seconds!!!!
ID
Location
Willoughby, Ohio
New Reviewer
I want my refund
I'm calling cuz I still didn't get my refund from McDonald's and I didn't get my refund for Honey Dip
ID
Location
Saint Louis, Missouri
Preferred solution
Full refund
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