New Reviewer

Payment related issue

I was charged 21 as cancellation charges, although driver cancelled the trip. When I complained I was informed that cancellation charges will be waived. But Iam not able to book any ride as Uber is asking me to clear the payment of 21. So Iam forced to travel using Ola.
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ID
#3563911 Review #3563911 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Outstanding payment

Uber - Outstanding payment
Uber - Outstanding payment
Uber - Outstanding payment
Dear Team, I travel on 1 Dec 2021 , I paid in cash but still showing outstanding. And i am coud not able to book next ride pl clear this issue Regard Akshay
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ID
#3563803 Review #3563803 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Apology
New Reviewer

Overcharges

They charge me twice price first its happened I need my money back please I was loyal to Uber but first time happened
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ID
#3563554 Review #3563554 is a subjective opinion of poster.
Location
Peoria, Arizona
Loss
$45

Because the driver had left me

Because My Uber driver left me I was at the store within 3 minutes I spend money everyday with Uber I'm going to need to compensate me this not the only time this has happened and tell me for that I left my cell phone in the car and I never got it back and I tried so many times to get it back I spent over $200 a week
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ID
#3563415 Review #3563415 is a subjective opinion of poster.
Location
North Las Vegas, Nevada
New Reviewer

Because my account is locked and it won't let me use my Uber cash

I need to get me a ride home with my Uber cash and I need my account unlock I never did nothing to my account for it to be doing this
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ID
#3563408 Review #3563408 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Pros
  • Rides when you need
Cons
  • Money stealer false fee
  • Lost items
Loss
$20
New Reviewer

I don’t have one yet

I need to reset my password but neither my email or spam/junk mail is receiving the reset information that Uber is sending me. I also need to change my email address
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ID
#3563316 Review #3563316 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida
Preferred solution
To reset my password and update my email address

Extra payment

I have paid extra money Rs. 768 to Uber driver to my last trip...on 12/04/2021 I used to drive Uber service that time I couldn't pay thourgh google pay so i paid cash to driver and again I have paid extra double charge to next Uber driver... Please solve my issue otherwise I'll take severe action for this
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ID
#3563225 Review #3563225 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
New Reviewer

Paid in cash to driver

On 12/04/2021 i used to drive Uber service that time i couldn't pay my charge through google pay so, i paid cash to driver... And last time payment I have paid double charge Rs. 922 ... So please refund my money immediately otherwise I'll take severe action for this issue
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ID
#3563186 Review #3563186 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

I hate uber…

Yall need to fix this. No way it went from $30 to $50. I want my money back. And if yall charged me of that dumb *** driver MISSED THE EXIT that aint got *** to do with me i just want my money and for yall to stop over charging me cause im pissed now. I dont wanna have to embarrass yall PUBLICLY cause fall stealing at this point
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ID
#3562799 Review #3562799 is a subjective opinion of poster.
Location
New Albany, Ohio
New Reviewer

My pick driver went to a wrong place

My driver went to the wrong building I Text Him he did not respond he took my money and left me stranded
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ID
#3562567 Review #3562567 is a subjective opinion of poster.
Location
Providence, Rhode Island

Update account information

Im a huge skeptic but they updated my phone number and also succeed with helping me change my city and state for my new delivery location.

User's recommendation: Highly recommend.

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ID
#3562156 Review #3562156 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Need to discuss my deactivation my account driving

An inconvenience issue I didnt know about it a client was call for pick up and later on they text me to let me know there have a service dog with them I text them back I said can you call Uber first the charge for that person never answer me.I didnt if I have to get the costumer because I was about after I start doing Uber no body educate me about that if is a policy or not no body giving me an interview to let me know whats going on.I never can find no one to talk about that.
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ID
#3561880 Review #3561880 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I need my refund from the Uber pass that I dont want n yall took it out my account I need my shi back before today over with plz n thanks
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ID
#3561865 Review #3561865 is a subjective opinion of poster.
Location
Cypress, Texas

Cancel ride reschedule

I downloaded the app as a new customer. Followed the prompts to register with my personal data and credit card information. Then used the scrolling calendar to schedule an Uber for the next day. Hit the confirm option. Was sent a message that Susan would be arriving in 10 minutes. Called her & canceled. Tried to reschedule. Message said Carlos would be arriving in 7 minutes. Called & canceled. Then got charged a cancellation fee! Im not happy!

User's recommendation: Not sure… maybe charge a fee if it’s not canceled within 30 seconds!!!!

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ID
#3561855 Review #3561855 is a subjective opinion of poster.
Location
Willoughby, Ohio
New Reviewer

I want my refund

I'm calling cuz I still didn't get my refund from McDonald's and I didn't get my refund for Honey Dip
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ID
#3561759 Review #3561759 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Preferred solution
Full refund