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ID
#3338930 Review #3338930 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Hi My name is Desmond. And this is the second time I've placed a food order with Uber, only to never receive it. You really need to do a better job at "screening" who works for your company. As a result of this experience. I will no longer be using Uber Eats, Ever! You...
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ID
#3338743 Review #3338743 is a subjective opinion of poster.
Location
Deptford, New Jersey
Cons
  • Drivers lie about delivery and steal customers food
Loss
$4
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Over charge

My ride was $23 when I booked, and I saw the charges now it's $42,75 ,it's not my fault because the driver turns on the wrong exit and the trip was longer.
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ID
#3338657 Review #3338657 is a subjective opinion of poster.
Location
Queens, New York
Loss
$20
Preferred solution
Price reduction
New Reviewer

Can't login into account

My fiancé logged in my account to on her phone to obtain tax info for me. However now i cant login on my phone. Ive changed paasword and she is not logged in on her phone anymore. Now i can't login to begin work today. Need help
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ID
#3338596 Review #3338596 is a subjective opinion of poster.
Pros
  • We got to the place we wanted to go
Cons
  • Cant reach customer serbice when needed
Preferred solution
Help logging in. No one is contacting me. I cant work
New Reviewer

Unauthorized transactions from Uber on my account

I have downloaded the app Uber Driver two days ago. There were two withdrawals from my bank card which Im not sure why. There are no emails stating the reason for the withdrawal, on the app it self there is nowhere that it states the reason for the withdrawal., I never gave permission for any withdrawals I never purchased anything I simply just downloaded the Uber app with an attempt to try something different and fun. And then I saw the two transactions made and now Im pissed.
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ID
#3338547 Review #3338547 is a subjective opinion of poster.
Location
Greensboro, North Carolina
Loss
$16
Preferred solution
Full refund

I'm not happy

No use to call & just wasting time. Thanks Please improve your service. I shall not recomend others to call you
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ID
#3338384 Review #3338384 is a subjective opinion of poster.
Location
Kolkata, West Bengal

Issues with account and beginning to drive

My issue has not been resolved I keep getting messages stating that it has been replied upon however I've not received any replies. This is not helping the customer service perspective. I am not satisfied and I am not able to do any service which makes it very difficult for me to do anything to help your business or help myself with getting money.

User's recommendation: Do not rely on customer service.

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ID
#3338314 Review #3338314 is a subjective opinion of poster.
Location
Watertown, New York
New Reviewer

I was over charge 150

I was over charge150 the fare was $66 so why iam getting charge 150 extra So I would like to know why Im getting charged $150 extra I would like to get my refund back so please try to resolve this problem solve as possible thank you
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ID
#3338290 Review #3338290 is a subjective opinion of poster.
Location
Bridgewater Township, New Jersey

Unprofessional attitude of uber driver

booked an UBERGO for going to yenepoya medical college from ladyhill with Rs 255. . Even after waiting for more than the expected time, driver denyed my trip asking Rs500. Car no. Ka26a7411. Chandrashekar. My trip was for a medical emergency to medical colege, but experienced a very bitter experience, mental pressure.kindly take strict action against the driver if company has any concern towards customer. If the driver wants more money, why he accepted my ride and made me wait for more than 15 minutes. Please seek to the issue
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ID
#3338165 Review #3338165 is a subjective opinion of poster.
Location
Mangalore, Karnataka
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Compliant

Uber - Compliant
After receiving the message that the driver was arriving soon, the ride was cancelled. Now the price went up double,. How does this happen? No customer service is available for this kind of incident. Im very disappointed.

User's recommendation: Don’t cancel I’m passengers at the last minute.

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ID
#3338003 Review #3338003 is a subjective opinion of poster.
Location
Honolulu, Hawaii
Pros
  • Convenience
Cons
  • Difficult to reach customer service
Loss
$15
Preferred solution
Let the company propose a solution

Regarding payment pending

If we book in uber, once in a while drivers asks about where to drop, and if they are not ready they put it as party cancelled. How we can bare it. In night time mostly they do this.
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ID
#3337990 Review #3337990 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
New Reviewer

I am unable to access my account

Uber - I am unable to access my account
6 month before I was booked uber auto and paid the ride amount 161.25 amount but driver didn't close the ride.so when I want to book the uber it's asking to pay intially amount so i request to close the previous ride and paid amount and help me to take next drive.good
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ID
#3337914 Review #3337914 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Loss
$161
Preferred solution
Price reduction
New Reviewer

Driver lack of respect for customer

Update by user Feb 13, 2022

He has refused to return a phone to the personal owner.

Original review posted by user Feb 13, 2022
Gabriel on your Uber Driver is behaving inappropriately. He refuses to returns to a customers personal property because he is acting flippant about returning the customers personal property. We would like to have this resolved tonight.
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ID
#3337778 Review #3337778 is a subjective opinion of poster.
Location
Petaluma, California
Cons
  • Refuses to return property
Loss
$30
Preferred solution
Deliver product or service ordered
New Reviewer

Need info why my background check has been rejected

Im an Uber eat driver, and upon renewing my information my background check has been rejected and wanted to know the reason.
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ID
#3337743 Review #3337743 is a subjective opinion of poster.
Location
Irvington, New Jersey
Pros
  • Faster service
Preferred solution
Get information about a background check

I am getting charged and I am not even taking any Uber's

I keep getting charged for an Uber ride every week and I am not taking any Ubers! I cant even get a hold of anyone to discuss this issue! They make it extremely difficult
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ID
#3337716 Review #3337716 is a subjective opinion of poster.
Location
Prosper, Texas