Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
18.5K
TOTAL REVIEWS
740K
PAGE VIEWS
70
ISSUES RESOLVED
Uber Reviews
Extra charges...FOR WHAT???!!!???
I was charged an extra $8.80 for two different rides on the same day. You can't seem to be able to explain that. So be warned: seeing as how you have no customer service, I called my credit card company and canceled the card you have on hand to stop anymore of your phantom charges.
User's recommendation: Check your charges, people. Uber is doing shady things.
ID
Location
Denver, Colorado
New Reviewer
Charge
Calling trying to get a hold of them but phone number given is disconnected then it asks if my problem was solved and takes me to this after I say no
ID
Loss
$10
Preferred solution
Full refund
New Reviewer
Pathetic
I booked cab for my destination, but your driver(wb04g5579) name of driver Mr. Dilip Roy, has asked me to pay extra amount, what I have booked on the name of service and parking charges. Thanks & Regards TOUSHIF AHMAD 952331****
ID
Location
Kolkata, West Bengal
New Reviewer
Uber card
Compre una tarjeta y no puedo usarla tarjeta jfkzI@///$/),$$:$:$:$:$,$.$:$:872$,7,7,!,!;!PS;$;$;$PSPSPSPS,&,&,&&;&,PSPS&;PSPSPSPSPS&;&;&;7;7;&,PSPS.?/?/?.?!:$.!.!.$.$.$$:$:$:&:&:&:$.$:&:&;&:&&:$;!:$&.$PSPSPSPS&:&&::$:&$:$;$;$;&;$&;&;&;PSPS
ID
Location
Orlando, Florida
New Reviewer
Over charged
I was charged $8.42 twice for 1 ride I want my money back please an I sure hope this doesn't keep happening
ID
Location
Cedar Rapids, Iowa
Pros
- People are nice driving
Preferred solution
Full refund
New Reviewer
Billing
Charging me for the Uber pass when I never ordered it , please refund my money ! I did not order the Uber pass please refund it !
ID
Location
Anaheim, California
Loss
$25
Preferred solution
Full refund
Old Account
The app says I have an account. I cant access and I need access, so i can req a ride. Email address is TamekaDavis17@***.com. Is there anyway you can reset my Account.
ID
Location
Baltimore, Maryland
Issue was never resolved
I have been trying to figure out if I have 2 accounts with Uber so that I can retrieve my points! I had sent an email and it has been over a week and nobody has reached out to me to help me out! I use Uber quite a lot for work and lately I been using Lyft since I have not been able to recover my account
ID
Location
Roselle, Illinois
New Reviewer
Dissatisfied and disappointed
On January 17, 2022, I was leaving from the AC hotel behind Atlantas airport. I called and requested a ride. I got a confirmation for pickup at 9:02 am to arrive at 9:07 am for $30. I was unfamiliar with the sky plane ride at the airport, so I chose to pay $30 for a 5 minute ride to the south terminal. I waited until 9:15 am and started to feel anxious after learning the Uber driver isnt coming to pick me up, so I decided to try the sky plane and used the hotel shuttle driver after getting instructions on how to use the sky plane. I made it to my flight as they were boarding. So Im asking for a reimbursement for the $30 ride that never occurred.
ID
Location
Wallingford, Pennsylvania
Loss
$30
Preferred solution
Full refund
New Reviewer
Regarding booking
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ID
Location
Pune, Maharashtra
New Reviewer
Call me immediately
First pickup person he came and refuse the trip and second Your driver was drunk than why should I pay 20 Rs please call me
ID
Location
Bengaluru, Karnataka
Preferred solution
Call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWrong information
I have ordered Big Mac from the application and it was written no meat and no egg on it. When another day I went McDonaldss by myself I found that that Big Mac is pure beef. How you can do such a big mistake. This is a blunder done by you people. My feelings are being hurt. Plus you have hurted my religious feelings. Such act is not bearable at all.
User's recommendation: Don’t trust.
ID
Location
Surrey, British Columbia
New Reviewer
Order never arrived
Tracked the order, driver picked up order, was on the way, marked it as delivered but it never was! Not the first time this has happened or just the wrong order/missing items
ID
Location
Austin, Texas
Uber text
Hello I believe someone is trying to register for an Uber account using my cell as I received a verification code text this evening.
User's recommendation: Don’t respond.
ID
Location
Clermont, Florida
Uber owes me money
I have contacted Uber due to an unauthorized transaction and I Have not received a response can someone please contact me ASAP
User's recommendation: They rip you off.
ID
Location
Toronto, Ontario
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