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Verified Reviewer New Reviewer

My driver did not come to pick me up

I made a reservation for morning pick up to airport. The driver didnt show up. His phone was off. I waited and almost missed my airplane
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#4103425 Review #4103425 is a subjective opinion of poster.
Pros
  • No pros as such
Cons
  • Driver did not show up
  • Delayed my trip
Preferred solution
Full refund

Complaining

When I have reached at the location I paid cash payment to the rider but then later online payment issue has happened I paid 300rs extra

User's recommendation: See bill and then pay.

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#4103204 Review #4103204 is a subjective opinion of poster.
Location
Pune, Maharashtra

Charged for ride that never came

1.0
I booked a ride from Lawrence commuter rail station to allegiance trucks in Methuen Ma.Driver shows up and say the ride is over. I didn't even get in the car. Uber billed me for the ride. I called another pickup with Uber and he arrived Ten minutes later. So I paid for two rides at the same time. Yes I am pissed,please get it together. Check this drivers location for the trip. I just signed up for Uber again after my daughter abused my account. So refund my money..

User's recommendation: Watch your billing. These companies are not working for. G.

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#4102811 Review #4102811 is a subjective opinion of poster.
Location
Dorchester, Massachusetts
New Reviewer

I got charged a cancellation fee and I wasn’t the one who canceled

1.0
I ordered an Uber ride from Cincinnati airport and the Uber app said someone would be there in 5 minutes a few minutes later I get a text saying the driver canceled and I got charged $5.75 when I wasnt the one canceling so I want my $5.75 refunded
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#4102764 Review #4102764 is a subjective opinion of poster.
Loss
$6
Preferred solution
Full refund
New Reviewer

No pick up

Does not know my address My house was built 3 years ago. Thatvhas been enough for anyone to hand them a subpoena

User's recommendation: Use a Lyft.

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#4102722 Review #4102722 is a subjective opinion of poster.
Location
Nolensville, Tennessee
New Reviewer

Could not make reservations because of my address.,

I couldnt make my pick up or drop off at Natalie Stamey 9278 Stepping Stone Drive Franklin TN 37067 I had to use Lyft a bunch of times because it recognizes my address. Its been on the maps 3 years. You can get me back as a customer if you add my address.

User's recommendation: Good company. Technical difficulties.

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#4102709 Review #4102709 is a subjective opinion of poster.
Pros
  • Kind drivers
  • Quick
  • Friendly
Cons
  • Lack of technology
Preferred solution
Add my address.

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Verified Reviewer New Reviewer

No one will pick us up

1.5
No one accepted my ride requests. Won't even let me book ahead in the app because of my location. I have to be somewhere, and I have no ride at all because of where I live. It costs me 50 to 60 dollars just to go where I need to go. No value for my money. Just pay a family member to drive you privately, this is unacceptable.

User's recommendation: Ask so.eone to privately drive you, uber isn't motivated.

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#4102638 Review #4102638 is a subjective opinion of poster.
Pros
  • Helps when i dont have a car
Cons
  • Not reliable in my region
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Over charged

On Friday morning I was charged $29.00 dollars and some changes and on Monday morning gone back to the same address Dallas Airport to 1201legacy Dr plano texas. Garden gate apartment #1922 and was charged $89.dollar and some changes
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#4102589 Review #4102589 is a subjective opinion of poster.
Location
Plano, Texas

I got charged for the ride I did not go

I did not get a refund. My debit card was charged for reason. I did not ordered a ride and I did not go anywhere. On October 21 2022. My card got charged of $11.29. I called customer service but did not get any help.and also no refund was given. Im not really happy with your app. Very disappointed. Please if you can give me my money back
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#4102542 Review #4102542 is a subjective opinion of poster.
Location
Etobicoke, Ontario
New Reviewer

Wasn’t able to talk with anyone for going on 4 days now.

1.0
I have been contacting Uber for the last past four days to which I still havent been able to talk to a real customer service representative. The number thats given on the Internet is no longer in service I have more than five Uber transactions on my bank account that I did not do I have my own vehicle had my own vehicle since April 2022 I have not used Uber and I cant get in contact with anyone to have my money given back to me.
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#4102184 Review #4102184 is a subjective opinion of poster.
Loss
$67
Preferred solution
Full refund
New Reviewer

Cobro por viaje no efectuado

Ok este conductor se le dio la dirección para recoger a mi esposa Solo llego a la esquina anterior a dicha dirección recojo a otra persona y se marchó en mi celular se vio que activo la aplicación como si la hubiera recibido y se marcho
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#4101122 Review #4101122 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

In do y'all help with free rides for domestic violence victims

5.0
Outstanding customer service they're very caring and understanding and they always put their customers first

User's recommendation: Uber is number one whenever you're needing a ride definitely go with Uber with.

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#4100554 Review #4100554 is a subjective opinion of poster.
Pros
  • Outstanding customer service
Preferred solution
Needing help with a ride

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Verified Reviewer New Reviewer

Difference in earnings

1.0
Uber - Difference in earnings
Uber - Difference in earnings
Uber - Difference in earnings
Uber - Difference in earnings
I cant talk with a person about my earnings differences ?? Even need to add the tolls is not included into my total. Is not good for the drivers who put the car, time, gas, insurance, manteinance all this for coins ??? Dont play with us. If somebody want to talk this is my number: (201) 682-**** thank you
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#4100491 Review #4100491 is a subjective opinion of poster.
Location
Newark, New Jersey

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Verified Reviewer New Reviewer

I booked one taxi . You sent three taxis to pick up the same person from the same pick up point

1.0
Three taxis were sent .I booked one taxi only . I travelled by the first taxi with driver Arun taxi no ( I was in a tearing hurry ) wb 0461 . other two taxis too came to pick up me . You sent three otps at 6.25.,6.28 ,6.33 a.m
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#4100436 Review #4100436 is a subjective opinion of poster.
Location
Bahadurgarh, Haryana

I am getting lotsof ads popping up. Can youe plainto me why this is happening?

With total adblock I had not expected this. The ads are so many it interrupts watching anything on my screen. Please call me: 763-248-****. Thx. J

User's recommendation: More input from Total Adblock.

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#4100194 Review #4100194 is a subjective opinion of poster.
Location
Litchfield, Minnesota
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