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Verified Reviewer
New Reviewer

Unauthorized charge100$

Unauthorized charge of Rs.21 driver did not turn up at pick-up location and driver cancelled the trip. I have been wrongly charged you are requested to refund Rs 21 or adjust in my next trip.Also regreat for inconvenience to me as a good will gesture.Also issue necessary warning to driver not to repeat this Thanks
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ID
#3345754 Review #3345754 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Cons
  • No way to contact uber
Loss
$21
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Frequent message from you c

Asking for payment of Rs 59/-for the service which you could not provide to me .Being a senior citizen,I felt very much harassed.This incident happened in August 2021.Kindly dont send me any further message. Thanks
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ID
#3345393 Review #3345393 is a subjective opinion of poster.
Location
Noida, Uttar Pradesh
Preferred solution
Apology
New Reviewer

Because they are charging me $5 dollars from 2 weeks ago and now they only made me one trip and they are charging me 2 trips from my card

Uber - Because they are charging me $5 dollars from 2 weeks ago and now they only made me one trip and they are charging me 2 trips from my card
Uber - Because they are charging me $5 dollars from 2 weeks ago and now they only made me one trip and they are charging me 2 trips from my card
On February 5 they made me a trip for $10.20 and then I received a charge of $5.00 dollars but I don't know what and now on February 16 they made me a trip for $9.78 and it turns out that I have another charge of $9.99 on my card and they only made me one trip it wasn't 2 trips
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ID
#3345204 Review #3345204 is a subjective opinion of poster.
Location
Fort Lee, New Jersey
Pros
  • Over charging
Preferred solution
Price reduction

I believe I left some tools in the car

Ok I was picked up by Uber driver at 5645 North Henry Bulv around 5:oclock pm and I think I left my tools in the car but Im not sure but how do I find out?
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ID
#3345174 Review #3345174 is a subjective opinion of poster.
Location
Decatur, Georgia
New Reviewer

Need to contact customer service and there is no number

Im done and deleting this app!:?:).8,!:?/7: scdgsvsvevsvs. She veve svebeve he s shave s beveudofn eve he did d dv
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ID
#3345057 Review #3345057 is a subjective opinion of poster.
Location
New Orleans, Louisiana
Loss
$30
Preferred solution
Full refund
New Reviewer

DRIVER LOST MY ITEMS ANd BLOCKED ME

Uber driver or Uber just blocked my account and phone number for no reason. I was on phone with the delivery person and he told that I have to go straight to his car and find him because he was confused abs unable to find my house, I headed to him and couldnt found him because he wasnt answering anymore. The order was important and it supposed to be in my hands on the exact that day.
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ID
#3344944 Review #3344944 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
Loss
$35
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Got charged for 2 Ubers that didn't come! 5.25 each I need 10.50 back!

Got charged for 2 Ubers that didn't come! 5.25 each I need 10.50 back!
Got charged for 2 Ubers that didn't come! 5.25 each I need 10.50 back!
Got charged for 2 Ubers that didn't come! 5.25 each I need 10.50 back! Ubers never came! And I still got charged for the Uber out of my account

User's recommendation: I don’t recommend.

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1 comment
#2134471

Horrible

ID
#3344797 Review #3344797 is a subjective opinion of poster.
Location
Boston, Massachusetts
Pros
  • Source of transportation
Cons
  • Unreliable
Loss
$11
Preferred solution
Full refund
New Reviewer

Charge error

Can some one call me at 480-278-****. I keep being charged for services I did not order. I have not been able to reach anyone.
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ID
#3344379 Review #3344379 is a subjective opinion of poster.
Location
Richmond, Texas
Loss
$30
Preferred solution
Full refund

Charged more than the quoted cancellation fee

My driver cancelled the ride and I was charged $5.65 as a cancellation fee. However, my initial full payment for the ride of $21 was never refunded. I have my bank statement to clarify that since the refund never arrived. Kindly look into this. I had informed the driver that I was stuck in the elevator due to a maintenance issue and walked down 14 floors which is why it took some time and he didnt complain. He informed me about cancellation after I came down and sat in the car and refused to inform over the calls. I didnt raise any objection to that but I would appreciate if I can receive the refund of my initial payment successfully. Thankyou Trip: 3:42am driver: Hasan date: 16.02.2022
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ID
#3344295 Review #3344295 is a subjective opinion of poster.
Location
Etobicoke, Ontario
New Reviewer

I have no access to any account info to log in

I havent had the number or email in years so I cant log into my account to update it is it possible to delete the account so I can create a new one
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ID
#3344279 Review #3344279 is a subjective opinion of poster.
Location
Selma, Alabama
Preferred solution
Account
New Reviewer

Add to Uber driver in my accounts

I have accounts for Uber eat, but I want to work Uber driver, that means passengers pick up And drop off.
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ID
#3344230 Review #3344230 is a subjective opinion of poster.
Location
Buffalo, New York
New Reviewer

I can’t get any help from Uber. Some body from Uber taking 24 usd every month

I can’t get any help from Uber. Some body from Uber taking 24 usd every month
I can’t get any help from Uber. Some body from Uber taking 24 usd every month
I can’t get any help from Uber. Some body from Uber taking 24 usd every month
Uber charge me 24 28 every month for the last 6 month I delete the apps and deactivate my account change my bank card but till today uber taking out money from my account and. I need to stop and refund my money please
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ID
#3344223 Review #3344223 is a subjective opinion of poster.
Cons
  • Cant unsubscribe
  • No way to contact anyone on phone
Loss
$120
Preferred solution
Full refund
New Reviewer

Need to dispute a charged ride that is not showing up in my history but was charged.

The driver continued to drive away from my pickup location until and must have claimed that he picked me up to show a charge of $34.45 on my work account. The ride does not show up in my app so I am not able to dispute it via the app. There is no support number to call.
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ID
#3344105 Review #3344105 is a subjective opinion of poster.
Location
Apollo Beach, Florida
Loss
$34
Preferred solution
Full refund
New Reviewer

Refund

Unauthorized charges taken out of my bank account. Trttttttggv FC can jlxkyskhzykdufifigkfififkgifigkgkcjcjfifjcifkgk

User's recommendation: N.

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ID
#3344077 Review #3344077 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$25
Preferred solution
Full refund

Double billed

It was difficult to reach anyone at Uber about this. Venmo actually corrected the situation for me. Kind of frustrating, but it has been resolved.
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ID
#3343942 Review #3343942 is a subjective opinion of poster.
Location
Chicago, Illinois