Alesha W Cud

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Inglewood, California

Unauthorized purchase to my card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Uber - Unauthorized purchase to my card
Uber - Unauthorized purchase to my card - Image 2
Updated by user Apr 07, 2022

Don't know.

Updated by user Apr 07, 2022

Don't know yet.

Updated by user Apr 07, 2022

Haven't heard back from nobody as of yet.

Original review Apr 07, 2022
Someone used my debit card last night and took a trip to San Francisco CA. Money is Missing off my debit card and it's starting to look like Uber is not going to be a good service for regular Uber customer.
View full review
Loss:
$99

Preferred solution: Full refund

User's recommendation: Lock your card after getting a Uber

Anonymous
map-marker Los Angeles, California

$5.00 cancellation fee

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Driver cancelled my trip and Uber charged me a $5 cancellation fee. I got on the help page and Uber refunded me ASAP thank you Uber!
View full review
PETER N Rhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

I have been trying to get them activate my account but no avail

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Mar 25, 2022

Nothing

Original review Mar 25, 2022
I complained about my charges and the man called I was at work i called back even today nobody pick my call, months ago
View full review
Loss:
$20
Pros:
  • It delivers food
Cons:
  • Herd to get in touch with

Preferred solution: Let the company propose a solution

Anonymous
map-marker New York, New York

Question before I start driving

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Before i want to drive for Uber i would like to confirm that am i able to drive with Uber because i have a class A drive license, i have accident on my driver record but accident was small i was at 3 mph.
View full review
Antonio G Xvo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Braunfels, Texas

I need my refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Uber - I need my refund
the driver canceled my ride without showing up and charged my credit card. It says on the app that it will take 1 min to arrive but I waited for more than 10 min and she did not shows up. So I ordered another Uber ride. This guy shows up in about 2 min. I need my refund from the cancellation. Thanks
View full review
Loss:
$6

Preferred solution: Full refund

Anonymous
map-marker Tampa, Florida

Giving credit where it’s due

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am very displeased with the company policy on pass non-violence criminal history, that date back to 2003 and with no other criminal history. You will think that a company this big will give a person a fair chance to enter back into society and become a productive citizen. I guess a company of this magnitude has no second chance policy, I do appreciate the thousands that you give employment too.
View full review
Anonymous
map-marker Boardman, Oregon

Didn't get picked up

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was charged $5.75 and the driver came to the wrong location. The address was error nest on driver GPS. I called and texted drive and driver left. Need money back
View full review

User's recommendation: Call the driver in advance to verify pickup locations

Anonymous
map-marker The Bronx, New York

Bad services

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Uber - Bad services
I have been experiencing bad services with uber and im being over charge the wait is over 10 mins an they charge at least $3.00 more per ride and comunication with driver is blocked
View full review

User's recommendation: Don't use uber

Celeste K Hvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cape Canaveral, Florida

Need a ride

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My family member doesn't have a smartphone and cannot use the app. He still would enjoy using Uber. Your company has taken away the ability to call for a ride. There are ways such as text to verify the customer. There is also the ability to create and verify an account with Uber so that someone without a smartphone (yes, there are still people out there who don't have one) can use your service. You should have a phone number so that someone who has created an account with you can telephone Uber for a ride.
View full review
Pros:
  • Rides

Preferred solution: Let the company propose a solution

Anonymous
map-marker Germantown, Maryland

My account was deactivated

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I called uber for friends to get back home safely, now my account is disabled. I don't know what happened during the trip. Now I tried to call uber several times, they said my account is disabled.i
View full review

User's recommendation: I want my uber account restore and activated

Anonymous
map-marker Knoxville, Tennessee

I want to cancel my 9.99

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Well, I would keep Uber, but I had a snag with an online seller that snuck 199.88 from my account they refunded me 100, but I'm still waiting for the rest of the money. It's nothing that Uber did. Let's wait until next month and if I can place my debit card back on the site, I'll do it. Not angry, just cautious about my bank account. And yes, I've reported the online seller with the BBB. Ty for being there for me when I had no other rides.Like.
View full review

User's recommendation: Good company.

Anonymous
map-marker Fort Lauderdale, Florida

I wanted to give more of a tip and I couldn’t seem to do it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I wanted to give more of a tip and I couldnt seem to do it Apparently it would not let me give him more money on the tip
View full review
Anonymous
map-marker New Westminster, British Columbia

Thank you so much for your big halp Uber team solved my problem within fer hours kindly thank you uber team

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was on my vacation someone close to my family he/she used my credit card ! While im on vacation i got notifications about card used for uber .i was stressed out i couldnt find the Canada uber contact number only shows USA uber number i called one female person on the ph i explained my story that im on vacation this city or country but someone used my card over the country then she said dont worry enjoy your vacation mam we will take care of it. They solved my problem i wish I could sent thousands of stars instead 5
View full review

Preferred solution: I got full refund from the person who used the card

Melva C Nry

I need earlier drop off times

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need to be in court by 9:30 and it gives me a drop off time at 12:00. Can I request earlier time? There must be a way to request a different time
View full review

Preferred solution: Let the company propose a solution

User's recommendation: Times

Nidal T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost my bag with passport and money and many things inside the bag and unable to get driver phone or vehicle plate number

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Uber - Lost my bag with passport and money and many things inside the bag and unable to get...
Hello I ordered Uber going to airport at 4:12 pm I believe, once I arrived to airport I forget my bag inside with all my items inside, I tried to look in app and I found that the ordered was canceled and I cant find his number to reach him, even the call center in Qatar not answering my call, I lost my flights and all the booking hotels for my tours. Please help me with issue
View full review
Loss:
$1500
  • 1
  • ...
  • 15
  • 16
  • 17
  • 18
  • 19
  • ...
  • 39