UBER Reviews and Complaints
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1
ISSUE RESOLVED
178
TOTAL REVIEWS
$33.3K
CLAIMED LOSSES
$725
AVG LOSS
8.5K
PAGE VIEWS
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Cons
- Uber deceiving practice with customers
- Uber
- No customer service
Pros
- Convenience of uber
- I use to love my uber drivers before this
- Have been good in the past
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- Latest review first
- Most helpful reviews first
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Unfortunately, it is true! Uber is refusing to provide passenger safety to its riders. I have contacted Uber about this matter on many occasions and every time they made me feel like I am the *** one! Uber is refusing to take responsibility and do the right thing! The...
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Review
Product
Gps Navigation System
Pros
- Convenience of uber
Cons
- Unsafe uber navigation app
Reason of review
Criminal Negligence by UBER
Preferred solution
Redesign your navigation app, please!
Tags
Featured
On March 24, 2017 I requested a ride a driver accepted the trip, the app showed that i had been picked up and that we were on our trip. The issue with this was I WAS NEVER PICKED UP!!! I then contacted the driver whom did not respond but immediately cancelled the trip....
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2 comments
What is the follow-up here? I highly doubt that she did not receive her refund after being told she would get it.
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Review
Service
Uber Vehicle Driver
Pros
- I use to love my uber drivers before this
Cons
- I am being robbed for 254 dollars
Reason of review
Pricing issue
Loss
$254
Preferred solution
Full refund
Tags
Various Uber drivers are picking up my 16-year-old daughter sneaking out of the house in the middle of the night. I thought these fools were supposed to check IDs and you had to be at least 18. How can we protect your children from themselves when when idiots like...
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2 comments
lol why would they check your ID to get into the car? And how are you kids booking uber rides? Do they have access to a cell phone and debit/credit card?
Maybe...JUST MAYBE...this isn't Uber's fault?
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Review
Service
Uber Vehicle Driver
Reason of review
Poor customer service
Hello, My name is Keith Valley. I live in Dallas but recently took a trip to San Diego. I requested an Uber after getting off the plane. An Uber matching the description pulled up and opened his door so I got in. A few miles down the road he discovered he had the...
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1 comment
What you say about no record for the first driver is not true. I drive for Uber so I know how it works.
As soon as the driver starts the trip--he hits the "Start Trip" button on his phone. This app records the start time, location, and destination for the trip. You can have Uber find out who the driver was that picked you up by mistake. The app will shoe the pick-up point, the drop-off point, miles traveled, who the driver and car was, etc.
In most major cities there is something called an Uber Green Light office that is staffed 7 days a week--and you can call them or e-mail them. Contact them and they will be able to provide you with the information you are looking for.
Review
Service
Uber Vehicle Driver
Reason of review
Poor customer service
FYI Uber side jobs
FYI check uber drivers insurance if you hire them privately. Many uber drivers will take side jobs posting on various sites hire for airport rides etc. Passenger beware uber insurance does not cover accidents injuries or loss if you hire a driver privately for insurance coverage you must go through the app. Just about all auto insurance companies have exclusions on coverage if you use your car for hire, paid private transportation. We learned this the hard way when our uber driver reassured us that she was covered no matter what, no so she rear ended a car on the freeway airbags deployed, whiplash, glass scratches, a mess. Low and behold no insurance coverage for her damages, we have health insurance but our insurance company now is going after the driver. BUYER/PASSENGER BEWARE!!!
Review
First they say, "Hey we give instant payout in any amount". The catch: AS USUAL UBER never does anything to really benefit their drivers. They are a corporation after all and only look out for THE CORPORATION. They force you into opening an account with this shady...
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Review
Today i had a very bad experience in UBER taxi ride in the morning at Coimbatore. I had trip with this *** driver, he behaved with me very rood and unprofessional manner, 1) I asked him, where are you right now, how long will you take time to reach my place, - he...
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Review
Service
Uber Taxi Service
Cons
- Never again
- Uber
Reason of review
Poor customer service
Tags
Don't drive for UBER. I did for over 6mo. Logged hundreds of trips. Did it to prove to a friend that you can make more money delivering pizza for pizza hut or dominos than driving for Uber. Starts with the "uber reps" telling you that you will be covered in case of an...
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Review
Cons
- Never again
Reason of review
They are not going to do anything about the issue, I've already asked many times
Loss
$800
Preferred solution
Let the company propose a solution
Dont ever drive for uber
Recently i went on line and was looking for a job. Ran across the uber drive and guess what . They are renting leasing me a car for 180.00 per week and take it out of my pay too. All i have to do is go online submit my application they do a background check. The bottom line is 800.00 a month for the car and you need commercial ride share insurance. They tell you to lie to the insurance company. Thats only a felony maybe if you have a clam . And 350.00 a month for insurance. They keep the car at the end of the lease . DONT DO IT YOU WILL GET *** THE ***
Review
Cons
- Uber
- Scam
Reason of review
SCAM
Preferred solution
STAY AWAY
I called an Uber the other day when I got off work. I called it ahead of time since it was about a 5 minute wait. I left my office on time, but unfortunately on the way down, the elevator was being held up by construction workers going up and down. There was only one...
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Review
Service
Uber Vehicle Driver
Cons
- Never again
Reason of review
Poor Driver, and charged a fee for no reason
Loss
$5
Preferred solution
Full refund
Tags
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Uber needs its navigation redesigned badly. I agree that it is too dangerous for drivers and passengers alike.
Uber also needs to have an app built in monitoring the speed of their drivers and have the app send feedback back to Uber if the drivers are speeding. It has been a real problem especially with younger make drivers who want to impress the girl passengers for some reason.