Anonymous

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Verified Buyer
| map-marker Houston, Texas

Tha reason my review is poor is because my driver name was Marcus driving a black Volvo he did not arrive at the right address he bypassed me I was standing a few feet away but he was driving so fast.

Uber - Tha reason my review is poor is because my driver name was Marcus driving a black Volvo he...
Like he was driving so fast he didnt even notice me and he pulled back in traffic in front of another car and almost caused an accident and kept going and leaving me standing there . My card was charged even though he did not pick me up, then I had to call for another Uber and my card was charged again . So therefore my card was charged twice one for the Uber ride that I did not get and charged for the other Uber that did show up. My name is Zeola Williams please put my money back on my card . I will be reporting this .
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Nicole C Ybf

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Verified Reviewer

Never Showed Up

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I placed my request the took the money out and send me a confirmation.. I waited never showed up !! Then I get an extra charge ?! DONT USE THRSE PEOPLE !!
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Loss:
$29

Preferred solution: Full refund

User's recommendation: Do Not Use

Resolved
Albertia Dhp

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Verified Reviewer
| map-marker Austin, Texas

Resolved: Incorrect order delivered

I ordered from Diary Queen and the wrong order was delivered. I called DQ and the manager said to call Uber to make sure I dont get charged for the incorrect order.
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Teela L Rcp

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Verified Buyer
| map-marker Garland, Texas

My driver

Uber - My driver

Started off instead of looking at the street and her surroundings she was looking at her GPS and passed me up . Then during the ride she stayed looking at her GPS but couldn't follow directions at all and she didn't speak or understand hardly any English.

On the way to my last destination she goes the wrong way and ends my fare as she stops in the middle of the road and kinda far from my destination.

Wanted me to request another ride so I would pay for another ride. Finally on my to my destination Zhe is driving way under the speed limit and in the fast lane with her flashers on very dangerous

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User's recommendation: If there's LANGUAGE BARRIER GET A DIFFERENT RIDE

Anonymous
map-marker Bellevue, Washington

Accident inside the car Uber driver

Trying to contact they owe me compensation from a accident I was i hit from the back and my Uber driver didn't speak English report was made by the police
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Yash Qtx

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Verified Reviewer
| map-marker Minneapolis, Minnesota

My uber account asked me 8digit back up

I had duplicates account last year I deleted tunekowsar1988@***.com And I want use this ahmedisseali325@***.com
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Tiffany W Ivb

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Verified Reviewer

Can’t contact them and unexplained charges

My daughters bank account that is attached to mine, just started charging me. I had to cancel my bank card because I cant get in touch with them. Theres no way to find them online or to call them. She used it once in an emergency situation in the summer and that is it. Shes 13! This is ridiculous.
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Loss:
$62
Pros:
  • Dont care
Cons:
  • Charged me twice when i did not order uber

Preferred solution: Full refund

User's recommendation: Boycott

Robert K Zuj

Harassment by Uber driver

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My name is Robert Kaufman My wife name is Isaiah Kaufman My wife was in the airport but a week ago One of your Uber driver harass my wife The driver name is Muhammad Sadiq his plate number is KFV6338 please look into this this is very important if Uber doesn't do anything about this I will go to CNN
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Preferred solution: I want solution for harassment for my wife

1 comment
Robert K Zuj

I want solution for my wife of harassment

Mir N Bfa

What's the reason you charge me $9.99 I didn't use Uber

I saw that my checking account charge me nine dollars and $ 9.99 two more time was the reason he charged me I didnt use the app
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Loss:
$10

Preferred solution: Refined money

User's recommendation: Don’t without permission, touch checking icon please

Raquel M Tml

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Verified Reviewer

Driver did not pick me up

Driver cannot find pick up area for terminal C at Southwest airlines Uber pick up area. I called him several times and he could not pick me up and he acted like the ride was in progress. I got the notification and canceled the ride but I was charged about $16.
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Loss:
$16

Preferred solution: Full refund

Sky B Yaq

Lying app time

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Said 1-10 minute wait for cheaper fare... took 25 minutes to get driver Be honest. Say 5-30 minutes for cheaper fare. I would have paid higher fare if I'd known how long it would take... missed dr appt, now have to wait 40 minutes here till opening for me
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Preferred solution: Have Uber be honest in the new 'wait a bit' promo

User's recommendation: Don't believe time for new wait cheaper fare thing

Teren Hqs

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Verified Reviewer
| map-marker Omaha, Nebraska

Why is my account blocked

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I updated my app then I couldn't log back Uber is joke they not professional they cancel your ride way to much to keep half of the money they are not honest ppl they choose to the the longest route so they can make more money to me I'm say *** Uber and use a different taxi that doesn't do what I said in my statement
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User's recommendation: Use a different taxi

LAVIETA M

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Verified Reviewer
| map-marker Concord, North Carolina

At 8:55 I call Uber demanding that Justin driver tip be returned to him and Midnite call from them

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8:45 am my call to inconsiderate company refusing to give Justins tip back to him it has no use to me I will never use the service again. This is this mans lively hood.My sleep was interrupted by a rep at midnite last nite to discuss this wrong doing. He was curse for doing so ! Never again Uber never! No benefit to you!
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User's recommendation: Do Not Use Uber!

Leah W Zta

Zero Stars

Uber - Zero Stars
This company is a joke! I have $9.99 a month coming out of my account for a service I never signed up for. In fact Ive never used Uber in my life. There are a million phone numbers to call however you never speak to a human and the automated system just gives you the runaround. After messaging the system they dont even see me having an account and cannot explain why there are charges coming from my account. The entire thing is a mess and now Im having to dispute everything with my bank. This company is ***
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Loss:
$20

Preferred solution: Full refund

User's recommendation: Dispute it with your bank, save yourself some time!

Anonymous
map-marker Summerville, South Carolina

Couldn't get a ride.

I couldn't get a car! I called and tried the app and couldn't get a car. I will not use Uber in the future.
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User's recommendation: Don't use Uber

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