New Reviewer

Mistreatment of Handicapped Riders

Basically its extortion in increments. I am handicapped, and despite Uber already being sued for these issues, they havent stopped their practices. One driver left me in freezing weather, and then tried to cover himself by cancelling my ride claiming I wasnt wearing a mask. Im a diabetic, Ive got no choice in wearing a mask. Ive been hit with wait fees (I walk really slowly), cancellation fees (even though I was instructed to cancel), and now Im being ignored completely.

User's recommendation: If you are handicapped stay away.

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ID
#3296633 Review #3296633 is a subjective opinion of poster.
Location
New York, New York
Loss
$100
Preferred solution
Phone call from someone of position, authority & decision making capabilities. Review of last 2 days usage, & customer service exchanges. Refunds both promised & recently accrued. My glasses returned without paying $15.

My problem is not slove

Uber - My problem is not slove
Uber - My problem is not slove
Uber took money from my account today which is January 28, 2022 and I need my money back Why Uber even took my money because I did not see it now in Uber today so why

User's recommendation: Pick my call.

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ID
#3296395 Review #3296395 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

I want a refund not credit

The driver cancelled my ride because she couldnt follow instructions and I got charged 13.95 they gave it back to me with Uber credit that I am not ever going to use. Because Im never using the app again.

User's recommendation: Do not trust Uber.

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ID
#3295717 Review #3295717 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$14
Preferred solution
Full refund
New Reviewer

Account haked

No one pick my call plaza help and call me I'm not able to use my Uber motor app plese help and resole this
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ID
#3295704 Review #3295704 is a subjective opinion of poster.
Location
Ludhiana, Punjab Province
Pros
  • Presence vs taxi
Cons
  • These people can nicely go screw their selves in the anus
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

FRAUD APP

Uber - FRAUD APP
I booked a cab on 27th january 2022, I did not cancel the cab i have booked the cab at 12a.m and driver did not come and did not recieve my call then at 1.30 a.m a driver called and disturbed me and he cancelled the cab. THEN WHY SHOULD I PAY 42 RS. CHARGE FOR CANCELLATION?????? PLEASE ANSWER I WILL NEVER EVER USE UBER IN MY LIFE AND I WILL MAKE SURE THAT NONE OF MY FAMILY,FRIENDS WILL NOT USE UBER FURTHER. SUCH A HORRIBLE,DISSATISFACION EXPERIENCE WITH UBER
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ID
#3295397 Review #3295397 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Pros
  • Hidden charge without informing customer
Cons
  • Have internal issues and no customer service
Preferred solution
WHY SHOULD I PAY 42 RS. CHARGE FOR CANCELLATION?

Overcharged $99.99

Uber - Overcharged $99.99
I never ordered a uber pass and was charged one Uber does not have a customer service you can talk to to get a hold of will not use Uber in the future if not resolved
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ID
#3295347 Review #3295347 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

I want to cancel my monthly pass

I did not want order Uber pass & was charged$24.98 I want to cancel it. Tysm! Please contact me baylatillim@***.com Or 718 344-****
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ID
#3295193 Review #3295193 is a subjective opinion of poster.
Pros
  • Come quick
Loss
$25
Preferred solution
Full refund
New Reviewer

Overcharged $99.99

Uber - Overcharged $99.99
I Never ordered the Uber pass. I want all the money returned. Call me for any more questions. 314-479-****
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ID
#3295143 Review #3295143 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Loss
$100
Preferred solution
Full refund
New Reviewer

I had an issue with an uber driver thats is unresolved

My friend sitting with me felt sick and throw up in the car. The driver was furious and asked that I pay for the damage. I am writing because I do not know the procedure to deal with it.
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ID
#3294751 Review #3294751 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Let the company propose a solution

Not every issue can be resolved via a chat. No phone = none of my business

Charges for a unwanted subscription keep being billed to me even though I have never authorized it or signed up for it. Uber, via a chat told me they would only credit 1 of 3 months of charges, then rudely ended the chat. There is no customer service phone to call to resolve this. What PIGS!

User's recommendation: Use Lyft.

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ID
#3294742 Review #3294742 is a subjective opinion of poster.
Location
Hoboken, New Jersey

Uber Pass Charges

Please help me. I have contacted your company in the past regarding charges for Uber Pass. I never signed up for or ever authorized this service. Now I can't use Uber because there exists multiple charges for a service I never requested. Please remove these charges from my account so I can the Uber service again. Thanks....
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ID
#3294681 Review #3294681 is a subjective opinion of poster.
Location
Knoxville, Tennessee
New Reviewer

*** uber

stop taking my money hekwjkwjjwjsjkshsjhdjehkwjdibenshjsbbwbsjbenehjebnehejhenebjebengejhenevehgeuow
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ID
#3294468 Review #3294468 is a subjective opinion of poster.
Cons
  • Fraud
  • Fails to listen to concerns
  • No help what so ever
Loss
$30
Preferred solution
Full refund
New Reviewer

Overcharged

I put my home address for detonation . The driver took me to another place please call me now Im waiting for your call

User's recommendation: Dato nation address to be corrected.

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ID
#3293830 Review #3293830 is a subjective opinion of poster.
Location
Brooklyn, New York
Pros
  • Loose my time and pay extra
Loss
$36
Preferred solution
Full refund
New Reviewer

I was charged for additional mileage that I did not use

Uber - I was charged for additional mileage that I did not use
I was charged for a route that was not used and charged me for six extra miles when we didn't even go that route we took a shorter route
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ID
#3293663 Review #3293663 is a subjective opinion of poster.
Location
Gulf Breeze, Florida
Pros
  • Got a ride
Cons
  • Just want to speak to someone
Preferred solution
Price reduction

Charges in my Banking account

Every month Uber charge $9,90 dolar in my banking account. Can you explain me why? I dont use Uber as a rider. Thank you !
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ID
#3293510 Review #3293510 is a subjective opinion of poster.
Location
North Miami Beach, Florida