Unclaimed
Uber
Reviews and Complaints
7.4M
CLAIMED LOSSES
18.5K
TOTAL REVIEWS
740K
PAGE VIEWS
70
ISSUES RESOLVED
Uber Reviews
New Reviewer
Mistreatment of Handicapped Riders
Basically its extortion in increments. I am handicapped, and despite Uber already being sued for these issues, they havent stopped their practices. One driver left me in freezing weather, and then tried to cover himself by cancelling my ride claiming I wasnt wearing a mask. Im a diabetic, Ive got no choice in wearing a mask. Ive been hit with wait fees (I walk really slowly), cancellation fees (even though I was instructed to cancel), and now Im being ignored completely.
User's recommendation: If you are handicapped stay away.
ID
Location
New York, New York
Loss
$100
Preferred solution
Phone call from someone of position, authority & decision making capabilities. Review of last 2 days usage, & customer service exchanges. Refunds both promised & recently accrued. My glasses returned without paying $15.
My problem is not slove
Uber took money from my account today which is January 28, 2022 and I need my money back Why Uber even took my money because I did not see it now in Uber today so why
User's recommendation: Pick my call.
ID
Location
Atlanta, Georgia
New Reviewer
I want a refund not credit
The driver cancelled my ride because she couldnt follow instructions and I got charged 13.95 they gave it back to me with Uber credit that I am not ever going to use. Because Im never using the app again.
User's recommendation: Do not trust Uber.
ID
Location
Dallas, Texas
Loss
$14
Preferred solution
Full refund
New Reviewer
Account haked
No one pick my call plaza help and call me I'm not able to use my Uber motor app plese help and resole this
ID
Location
Ludhiana, Punjab Province
Pros
- Presence vs taxi
Cons
- These people can nicely go screw their selves in the anus
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerFRAUD APP
I booked a cab on 27th january 2022, I did not cancel the cab i have booked the cab at 12a.m and driver did not come and did not recieve my call then at 1.30 a.m a driver called and disturbed me and he cancelled the cab. THEN WHY SHOULD I PAY 42 RS. CHARGE FOR CANCELLATION?????? PLEASE ANSWER I WILL NEVER EVER USE UBER IN MY LIFE AND I WILL MAKE SURE THAT NONE OF MY FAMILY,FRIENDS WILL NOT USE UBER FURTHER. SUCH A HORRIBLE,DISSATISFACION EXPERIENCE WITH UBER
ID
Location
Kolkata, West Bengal
Pros
- Hidden charge without informing customer
Cons
- Have internal issues and no customer service
Preferred solution
WHY SHOULD I PAY 42 RS. CHARGE FOR CANCELLATION?
Overcharged $99.99
I never ordered a uber pass and was charged one Uber does not have a customer service you can talk to to get a hold of will not use Uber in the future if not resolved
ID
Location
Saint Louis, Missouri
New Reviewer
I want to cancel my monthly pass
I did not want order Uber pass & was charged$24.98 I want to cancel it. Tysm! Please contact me baylatillim@***.com Or 718 344-****
ID
Pros
- Come quick
Loss
$25
Preferred solution
Full refund
New Reviewer
Overcharged $99.99
I Never ordered the Uber pass. I want all the money returned. Call me for any more questions. 314-479-****
ID
Location
Saint Louis, Missouri
Loss
$100
Preferred solution
Full refund
New Reviewer
I had an issue with an uber driver thats is unresolved
My friend sitting with me felt sick and throw up in the car. The driver was furious and asked that I pay for the damage. I am writing because I do not know the procedure to deal with it.
ID
Location
Chicago, Illinois
Preferred solution
Let the company propose a solution
Not every issue can be resolved via a chat. No phone = none of my business
Charges for a unwanted subscription keep being billed to me even though I have never authorized it or signed up for it. Uber, via a chat told me they would only credit 1 of 3 months of charges, then rudely ended the chat. There is no customer service phone to call to resolve this. What PIGS!
User's recommendation: Use Lyft.
ID
Location
Hoboken, New Jersey
Uber Pass Charges
Please help me. I have contacted your company in the past regarding charges for Uber Pass. I never signed up for or ever authorized this service. Now I can't use Uber because there exists multiple charges for a service I never requested. Please remove these charges from my account so I can the Uber service again. Thanks....
ID
Location
Knoxville, Tennessee
New Reviewer
*** uber
stop taking my money hekwjkwjjwjsjkshsjhdjehkwjdibenshjsbbwbsjbenehjebnehejhenebjebengejhenevehgeuow
ID
Cons
- Fraud
- Fails to listen to concerns
- No help what so ever
Loss
$30
Preferred solution
Full refund
New Reviewer
Overcharged
I put my home address for detonation . The driver took me to another place please call me now Im waiting for your call
User's recommendation: Dato nation address to be corrected.
ID
Location
Brooklyn, New York
Pros
- Loose my time and pay extra
Loss
$36
Preferred solution
Full refund
New Reviewer
I was charged for additional mileage that I did not use
I was charged for a route that was not used and charged me for six extra miles when we didn't even go that route we took a shorter route
ID
Location
Gulf Breeze, Florida
Pros
- Got a ride
Cons
- Just want to speak to someone
Preferred solution
Price reduction
Charges in my Banking account
Every month Uber charge $9,90 dolar in my banking account. Can you explain me why? I dont use Uber as a rider. Thank you !
ID
Location
North Miami Beach, Florida
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Uber