Unclaimed
Uber
Reviews and Complaints
7.8M
CLAIMED LOSSES
20.3K
TOTAL REVIEWS
840K
PAGE VIEWS
82
ISSUES RESOLVED
Uber Reviews
New Reviewer
Extra charge 150
Driver charge extrac amount 150 plz returns my amount this is not go plz returns my amount 150 otherwise I'm make a file against uber
ID
Location
Delhi, Delhi
Preferred solution
Full refund
No customer contact number or Email ID to any complain abut customer suffered in trip.
20 April 2022 Today I take a uber trip.When,I booked uber cab than fare 122rs but completed trip and driver drop on my dropping station than fare will be 369rs. Which type of services provided uber cab. I need my extra fare refund 369-122=247rs Uber cab service please give me my refund. Mob - 880239****
ID
Location
Delhi, National Capital Territory Of Delhi
Query resolved
unnecessary overcharged by uber driver by taking the longer route even after denial. Got the refund finally.
ID
Location
New Delhi, National Capital Territory Of Delhi
New Reviewer
Complaint against Uber
I was kept waiting for Uber for one hour in this Hot weather. Not expected from Uber. The uber kept changing the cars with 15-20 minutes waiting. It was a horrible experience. The service of Uber is degrading with all harassment to the customers. Uber should be fare and ready to make offers, only after confirming with their drivers. The act of Uber was most unprofessional.
User's recommendation: Take care of customers. Don't make fool of them ....ggggggggggggvfcffggghh&&&^ggghjjbvhcugggygyyhhhhhyhu..No words to express anger.
ID
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI ws charged High as the initial estimate
Hi. When I booked Uber the estimate rate was 153. The driver took the different route purposely saying the rates wud be same dnt wry and wen i completed my trip he charged me 246 rs . I want back the refund..n this is nt the 1st time..
ID
Location
Pune, Maharashtra
Loss
$100
Preferred solution
Price reduction
New Reviewer
Money has been deducted twice
Money has been deducted twice. It should be withdrawn from account directly but I used to pay ho the driver daily
ID
Location
Udupi, Karnataka
Preferred solution
Let the company propose a solution
My wife's mobile forget in auto
No, any customer care center number in service need to update properly. No, any quick feedback on emergency situation.
User's recommendation: Ensure all the information is available during emergency.
ID
Location
Pune, Maharashtra
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI am not happy
I was charge $150 for no reason and they taking money from my account without my authorization without my permission so this is a bad customer service and Ive been have Uber for a long time so if in that case if youre keeping taking money from my account without my permission I dont want your service anymore so I want my money back in my account
ID
Location
Van Nuys, California
Preferred solution
Full refund
New Reviewer
Extra charged amount
When I started my journey it was showing 522 INR. But by the end of journey charge is around 907 INR. I don't know why this happened. Why this almost double fare charged to me?
ID
Location
Delhi, National Capital Territory Of Delhi
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer95% poor service
Charged for drivers mistakes and incompetence. Continued attempted charges. Poor customer service. Irresistible drivers.
User's recommendation: Figure it out and do your jobs. I'm certain I'm not the only customer who has complaints. And stop attempting charges on my card!!. Hire veterans more responsible drivers!
ID
Location
Detroit, Michigan
Preferred solution
Apology
New Reviewer
Can't cash out
Cash out my I can't cash out my own money so *** your hundred words where's my money you're wasting my time I will be billing you for this you want more words? What is the corporate address and phone number for accounts payable give me the *** info now hundred word symbols stupid give me my money you're wasting my *** time *** these guys in their games
ID
Location
Ontario, California
Loss
$339
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharged for Uber drivers mistake
Never showed up (4 drivers) and charged me for their cancellation and going to the wrong pickup address saved on profile. Made me wait 2 hours in freezing cold weather at 6am and continue to try to charge my card and blame me when the address is 100% accurate and I'm a 5 star customer.
User's recommendation: Don't bother. Be very careful.
ID
Location
Detroit, Michigan
Pros
- Random good drivers that are responsible
Cons
- Thieves liars cheats
- Cannot rely on uber scheduling
- Customer service not user friendly
Preferred solution
Apology
Driver did not show up at assigned time to take us to airport. Driver was going to be 15 minutes late and we would have missed our flight.
Driver was supposed to pick us up between 4:15 and 4:25 am for us to be at Portland Maine Jetport at 4:45am. Driver was not going to show up to pick us up until 4:45am and we would have missed our flight as we wouldn't have arrived at the airport until 5:05 am. Called driver at 4:15am and he was driving another customer around. Poor scheduling on the part of Uber since I made us the reservation 2 weeks prior to pick up.D
2 comments
ID
Location
Falmouth, Maine
New Reviewer
Extra charges
Nazar Karim I have very disappointed as: The first driver not come and get from me 5.75 Then second one also failed and get from me another 5.75 Then the 3 rd driver and charger 56.55 while the flat rate of the only 40.00 In Montreal to Dorval Airport Please to correct the charges Regards
1 comment
ID
Location
Montreal, Quebec
Loss
$28
Preferred solution
Price reduction
Uber is attempting to charge extra
I ordered Uber eats and was charged $83 for an order that was $25 also you guys charge $20.94 for what ? Double charged me for a fare trip of 32.90 I use this service all the time but I cannot if I cannot get my money back should not be any reason as to why $86 was taken out for a $25 charge. I use this service daily I would like to be treated fairly thank you.
User's recommendation: Good service just have to watch your account.
ID
Location
Louisville, Kentucky
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Uber
Wow, even with the driver on time, you may not have made your flight. Plan ahead and arrive extra early.
You need to be at airport two hours prior to departure. Huge failure on your part.