New Reviewer

To talk to someone aboutmy ride

I'm stuck at the airport bc Uber never sent a driver but took my money. Now I don't have enough to pay for another ride so I guess I'm just stuck here. And they have absolutely no way to communicate with anyone in person. only by email and who knows when they will answer it or send a refund. I believe they have it that way so u can't talk to A human
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ID
#3503269 Review #3503269 is a subjective opinion of poster.
Location
Aurora, Colorado
New Reviewer

Why your driver cancel the trip after asking mode of payment for the trip.

Driver cancel the trip after query about mode of payment and the company charge cancellation fee from me. This is regular feature from uber driver. It is right way to deal with customer.
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ID
#3934790 Review #3934790 is a subjective opinion of poster.

Friend want to pay for my Uber

Friend want to pay for my Uber
When would like to pay for my Uber rideBecause my car doesnt have funds on it so he would like to use his card

User's recommendation: Friend would like to pay for my Uber ride.

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ID
#3502917 Review #3502917 is a subjective opinion of poster.
Location
Tampa, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was charged 3 times when I did not call for Ubar on 4/15/2022

On 4/15/2022 I was charged three times to my account when said date I did not Ubar but reflected on my account.I did use Ubar the previous week.I want to be reimbursed.thanks valued customer.

User's recommendation: Check your account everyday.

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ID
#3502459 Review #3502459 is a subjective opinion of poster.
Location
Lake Stevens, Washington
Preferred solution
Full refund

Trip issue

I would like a phone number to Uber support where I can actually talk to someone on the phone I have a problem that's arise today with my credit card
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ID
#3502434 Review #3502434 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Uber keeps calling my number

Take my phone number off Uber bcuz I don't n never worked for uber the gentleman who had this number before changed his number
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ID
#3502362 Review #3502362 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Apology
New Reviewer

Left my phone inside of an uber

Lost a phone in a ride, I have tried to call many times but they were not picking up, I need help to retrieve my phone as soon as possible. Thanks.
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ID
#3502262 Review #3502262 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

I have a billing question

I need help with my credit card information Can someone please contact me as soon as possible please thank you.
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ID
#3501870 Review #3501870 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Sucks

I have uber money on a gift card & its not showing me the PIN number too use it to purchase anything
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ID
#3501696 Review #3501696 is a subjective opinion of poster.
Loss
$54
Preferred solution
My PIN number or my money back for purchasing gift card
New Reviewer

I didn't get right payment

Please pay the amount of my trip which is done by me why are you taking full favour of coustomer.so please look into this.

User's recommendation: Poor.

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ID
#3501668 Review #3501668 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
New Reviewer

Refund

Driver got a flat tire and we were stranded for 45 min and Uber charged me. I dont feel like that is fair. I would like a refund.

User's recommendation: Good luck.

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ID
#3501406 Review #3501406 is a subjective opinion of poster.
Location
Livonia, Michigan

Cash out

I have called twice I do this in between paychecks every two weeks just to bring home money everyday and put gas in the car everyday however the last 2 days I've only been able to cash out a total of three times twice yesterday and once today which keeps me from doing...
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ID
#3501231 Review #3501231 is a subjective opinion of poster.
Location
Salt Lake City, Utah
New Reviewer

They charged extra money

Day before yesterday I booked a cab and I was charged more than double of the estimated charges. And the same money I had to pay.

User's recommendation: Not to book uber.

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ID
#3501212 Review #3501212 is a subjective opinion of poster.
Cons
  • Fraudulent
Loss
$15
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Resolved: Tip was doubled. Should only be $10.00, not 20

Update by user Apr 26, 2022

Company fixed the issue and I have been provided with full refund. I've been checking my emails and Uber account for a message, but I saw nothing.

They sent me a credit on my account. Yay!.

Original review posted by user Apr 20, 2022
I took a ride on Monday night and hadnt given a tip. I put in the tip today and it said try again. I tried again for $10 and then the receipt said $20 tip. The tip should only be $10.
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Resolved
ID
#3501151 Review #3501151 is a subjective opinion of poster.
Pros
  • Come quick
Cons
  • App errors are challenging to fix
Loss
$10
Preferred solution
I would like the adjustment in the tip to be fixed. $10 only.

Extra charges included

We took a trip on uber on 13 april and when I was confirm it it shows me 375 fair but when we were reached then it will charged 880rs it's to high. I have to take my return..
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ID
#3501070 Review #3501070 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Pros
  • Didnt want or authorze this
Preferred solution
Full refund