Uber
Reviews and Complaints
To dispute a charge
User's recommendation: Don’t try to reach them with a problem. Had to call credit card company and hope they can work this deal it. Where is a human??
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Verified ReviewerI picked one service for $45+ and you said the charge was updated to $79.76
Preferred solution: Price reduction
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Verified Reviewer | Clarksville, TennesseeCancel subscription and refund $9.99 monthly fee.,
I had a trial subscription with them. I was to renew automatically if I didnt cancel by September .
I went online to cancel. I thought I canceled and deleted the account but they renewed and charged my debit card for the renewal fee. I am not happy with their service and do not want it anymore and want my $9.99 back. During the time I had it I tried to use it several times for food delivery and transport but it never worked out.
Every time I tried to get rides they said they didnt have available drivers. When I tried to have food delivered they cancelled on me 3 times.
I cant reach a person to talk to about this. Please help me!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe taking my in bank to
Preferred solution: Full refund
User's recommendation: Claire Richelieu
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerSomeone took a ride that wasnt me and i was charges
Preferred solution: Full refund
I don't received my food
User's recommendation: No never
Need a refund on a gift card
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtreme price difference for same distance
- Fast rides
- Consumer fraud
Preferred solution: Full refund
User's recommendation: Dont book
Can't put money on my Uber account
Preferred solution: My account fix so I can add money to it
Hard to reach customer service phone number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rochester, New YorkWrongllyCharged
Imposible conectarse con servicio al cliente
Preferred solution: Teléfono del chofer que me trajo a casa
Report an employee
Subject: Confidentiality Breach Allegations Against Riad Saidi at Uber's Saugus, Massachusetts Office
I hope this message finds you well.
I am writing to bring to your attention a serious issue about Mr. Riad Saidi, currently stationed at ubers Saugus, Massachusetts office.
It has been alleged that Mr.
Saidi has been accessing confidential customer information and sharing it without obtaining the necessary consent from the individuals involved. The nature of the information involved and the extent of the alleged breach are yet to be ascertained.
The allegations, if true, represent a serious violation of Uber's data privacy policies, code of conduct, and potentially, legal regulations governing personal data protection. I trust that you understand the gravity of the situation and the potential legal and reputational risks it poses to Ubers organization.
I kindly request that these allegations be thoroughly investigated. If Mr.
Saidi is found guilty of these allegations, the necessary disciplinary actions should be taken in line with the company's policies
I trust that you will handle this situation with the seriousness it deserves. Please keep my email information anonymous I also can provide you with information showing him sharing drivers informations with other people if you can keep me anonymous
Thank you for your prompt attention to this matter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuheidicruz83@***.com
Preferred solution: no tengo el mismo número de teléfono tengo número nuevo y no me deja entrar a la aplicación
User's recommendation: El servicio al cliente de Uber es muy malo
Charges on my credit card
- Hard to reach coustmer service
Preferred solution: Full refund
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