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Verified Reviewer
New Reviewer

Monthly charges to my account for 24.99 I never agreed to

Uber is taking money out of my account without my consent. Seems to me this company automatically sets customers up for this fee knowing it is impossible to contact anyone to remove the charges. Most people do mot notice the fee due to the fact its minimal and overlooked. I want a refund

User's recommendation: Check your accounts for BS charges.

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ID
#3314328 Review #3314328 is a subjective opinion of poster.
Location
Banning, California
Cons
  • Unnecessary transactions from my paytm wallet
  • You can not get a phone number for customer service
Loss
$300
Preferred solution
Full refund

Want my money back on credit card $12.67

Uber - Want my money back on credit card $12.67
Uber - Want my money back on credit card $12.67
Make it short I called Uber to go to the Dr's at 110 Century Blvd. West Palm Beach. He took me to Avis rental pull in front of the garage and told me I was here. I told him we're at the wrong address...He told me I had to go he have another person to pick up. He left me there I had to walk to Car Depot on MilitaryTrail. I was very upset I almost miss my appointment . I had to call Lift and he took me. I'm 51yrs old! He's very rude!
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ID
#3314266 Review #3314266 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Loss
$13
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I have been using Uber for many years but ever since I moved to Durban South Africa, I am having extremely irritating experience. If the driver sees your trip is short, they cancell or go to the inco

I live in Westville Durban and ordered an Uber several times and they kept cancelling. I have been charged for those cancellations. I set my address but they were someplace else and not at the pickup destination. I am 70 years old and am not walking the streets to try and find where they are waiting??? This am I tried to call an Uber, but its not giving me the usual screen. Its asking me to get started.

User's recommendation: I need a resolution.

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ID
#3313779 Review #3313779 is a subjective opinion of poster.
Location
Durban, Kwazulu-Natal
Loss
$191
Preferred solution
Let the company propose a solution
New Reviewer

You guys charge me $21 for a trip that was nine dollars and I tip the guy $10 and all he did was talk about girls in *** in strippers

I was billed twice for the same route one ride And the guy was quite perverted and he had a gun to as he proceeded to tell me that I don't know what he thought it was a good idea but he was telling me about all types of that I do not want to hea
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ID
#3313620 Review #3313620 is a subjective opinion of poster.
Location
Jacksonville, Florida
New Reviewer

Charged $25 for no reason

Uber - Charged $25 for no reason
Uber - Charged $25 for no reason
Update by user Feb 04, 2022

Company seems to like to charge money from customers that they’ve never spent

Update by user Feb 04, 2022

Awful

Original review posted by user Feb 04, 2022
Charged $25 for no reason. Havent left my house and I didnt order food! This is ridiculous and I have gotten a new car 3 times now because Uber charges me for absolutely no reason whatsoever! The company needs to do a better job protecting their clientele!

User's recommendation: Never sign up for Uber.

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ID
#3313558 Review #3313558 is a subjective opinion of poster.
Location
Eagle Mountain, Utah
Loss
$25
Preferred solution
Full refund and an explanation of their issue with account security!

Can't use gift card

I bought a gift card but everything I go to try to use the card it says invalid gift card but the funds were in the account I can't use the gift card
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ID
#3313368 Review #3313368 is a subjective opinion of poster.
Location
Litchfield, Connecticut

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Verified Reviewer
New Reviewer

1st transaction with Uber

Transaction details-Ac XXXXXXXX00180823 Debited by Rs.300.00,29-01-2022 05:32:27 thru Debitcard XXXX5755.Helpline 180********. If not done by you, pl. forward this SMS from registered mobile to 926409**** to report unauthorized txn & block debit card.No carelessness until there is a cure.

User's recommendation: App needs to be more user friendly.

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ID
#3313320 Review #3313320 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Pros
  • Prompt response
Cons
  • Not a good experience
New Reviewer

Over Payment

On 3.2. 22 at about 2pm I was dropped at appollo Hospital the Bill was shown 380 Rs instead of 160 as I was in hurry I have paid it. I have no Pending amout
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ID
#3313273 Review #3313273 is a subjective opinion of poster.
Location
Kolkata, West Bengal
Pros
  • Impossible to speak to someone when there is a problem
Cons
  • Some people dont follow the rules
Loss
$140
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Won’t order

Ron ombre and double charge Its not the first thing happened hes in my house and they always seem to the run and Andres and they will charge my tablet please I need a refund for this money

User's recommendation: Call me.

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ID
#3313188 Review #3313188 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$40
Preferred solution
Full refund

Payment deduction for 4 trips yet I used uber yesterday for only 2 trips

Please yesterday I used urber for only two trips why did you deduct 4 trip. Please send my refund thanks
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ID
#3313144 Review #3313144 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

Froth

Driver didnt come and cancel trip and why you charged me cancellation fees .He send me text -I am arrive-and when I text him-I dont see you- he cancelled trip . After that I ordered another driver and get home without problem
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ID
#3313122 Review #3313122 is a subjective opinion of poster.
Location
East York, Ontario
Loss
$6
Preferred solution
Full refund

You keep sending drivers I don't need

Uber driver picked me up and dropped me off at destination. Uber then inexplicably kept sending drivers--15 in all--and then charged me for cancellations. The contact info you provided was invalid.
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ID
#3312847 Review #3312847 is a subjective opinion of poster.
Location
Plainfield, Illinois
New Reviewer

Can’t access Uber

I can't get the Uber request for riding. It said something went wrong. I've tried everything I could. But it still didn't work
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ID
#3312539 Review #3312539 is a subjective opinion of poster.
Location
Los Angeles, California

You haven’t explain why this situation is happening more than once.

I am trying to add funds from my credit card to my UBER account. I am getting a message this happened before. I was told my account was blocked. Please assist I need to add funds. I have a flight to catch tonight.
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ID
#3312516 Review #3312516 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

My Uber is late going on 1hour

Where is my Uber they are close to 1 hour late no contact I keep calling just recorded message. My Uber is Sameer V58GAS
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ID
#3312493 Review #3312493 is a subjective opinion of poster.
Location
Sicklerville, New Jersey
Loss
$200
Preferred solution
Let the company propose a solution