Refund

I had scheduled a ride for January 26, 2922 pick up at 6am they sent me a text at 5 stating they couldnt get a driver but they then charged me almost 11.00, Let them know they were the ones that canceled that us so anyway they put the money in my Uber wallet I wanted the money to go back into my bank account where they got it from.
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ID
#3315215 Review #3315215 is a subjective opinion of poster.
Location
Cleveland, Ohio

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Verified Reviewer
New Reviewer
UBER SUPPORT TEAM ON FLORIDA
DEAR UBER PARTNERS I WILL MAKE IT CLEAR AND AS SHORT AS POSSIBLE, A FEW DAYS AGO I SUPPLIED A COPY OF MY VEHICLE RENEWAL DOCUMENT THEN I CONTACTED CUSTOMER SERVICE IN FLORIDA WHERE I SPOKE WITH CARLOS BARBOSA AND ANGELICA.both employees explain that the original...
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ID
#3315132 Review #3315132 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
Let the company propose a solution
New Reviewer

Need to get my phone

I left my phone in the Uber & l am unable to get into my account because it is sending codes to a phone l left in the Uber.

User's recommendation: Need a way to contact Uber by phone.

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ID
#3315125 Review #3315125 is a subjective opinion of poster.
Location
Austin, Texas
Cons
  • Customer service is impossible to reach
Preferred solution
I need to have my phone returned to me
New Reviewer

Payment Issue

I called Uber customer support two times and both times I was hung up on. I still havent spoken to anyone and my problem has not been resolved.
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ID
#3315069 Review #3315069 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • I dont like that i cant contact customer service
Cons
  • Bad billing prctice
Loss
$10
Preferred solution
Full refund
New Reviewer

Help for more than you can

Itvutcutcutcutvjtjvutvutvitvitvitvyvuyv8yv*Stupid*stupid in person please o is this for real cause its going to cost you clientele
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ID
#3314996 Review #3314996 is a subjective opinion of poster.
Location
Orlando, Florida
Pros
  • F re tithe
Preferred solution
A handshake
New Reviewer

Left an item in the vehicle I was in

I had used Uber to get to school this morning I had received a message from the driver name Jose he had left a message saying I had left a small charger/phone & its my EarPods
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ID
#3314971 Review #3314971 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania
Preferred solution
I would like for the Uber driver to call me back please & return my EarPods to me Thankyou
New Reviewer

Y'all deactivated my account

You have deactivated my account from 14.09.2021. please resolve so that I can ride again. Extremely sorry for any inconveniences caused to you.
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ID
#3314955 Review #3314955 is a subjective opinion of poster.
Location
Bidhannagar, West Bengal
Pros
  • Good service
Cons
  • Difficult trying to get in contact with customer service
Preferred solution
Apology
New Reviewer

Resolved: To say thank you so much very fast and impeccable service didnt have to wait and problem solved immediately

Update by user Feb 04, 2022

I didnt have complaint I just needed help using app I love uber no complaints excellent in everyway.

Original review posted by user Feb 04, 2022
Thank you for fast reliable customer service. The best customer help I have had in months with other websites. I fully am grateful one *** of a happy customer michele

User's recommendation: 100 percent.

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Resolved
ID
#3314818 Review #3314818 is a subjective opinion of poster.
Location
Laguna Niguel, California
Pros
  • Comfortable seats
  • Good cars
  • Easy app

Uber account block

पच महनयपरव म कसटमर कअर मधय कल कल हत मझ लयसन रनयअल नसलयमळ मझ अकउट बद झल हत तयचयसठ म कसटमर सव अधकऱयश बलणयसठ म कल कल तवह गरहक सव परतनध मझ परबलम ऐकन घतल आण तयचयनतर त मझयवर त हसयल लगल तय नतर म तयन थड वईट बलल तयचय नतर तयन मल लगच रटरन कल कल आण महणल क म तमच अकउट परमनट बलक करत आह म मझय परबलम सठ गरहक सव परतनधश कल कल हत न क मझ अकउट बलक ह मझ इचछ नवहत आमच परबलम सल हणयसठ आमह गरहक सव परतनधश बलणर न परतनध जर आमचयवर परबलम सल करण तर आमचयवर त हसत असतल तर आमह कय करयच कप करन मझ परफईल चक करन मझ अकउट चल हव ह अपकष करत सर मडम
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ID
#3314739 Review #3314739 is a subjective opinion of poster.
Location
Pune, Maharashtra

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New Reviewer

My uber account blocked

My uber account blocked
My uber account blocked
गरहक सव अधकर स बत हन क बद उनहन मझ कल वपस कल करक बल थ क म आपक अकउट परमनट बलक कर दग और उनहन मर अकउट परमनट बलक कर दय ह अचछ कम करक भ मर परबलम क लय मन कल कय थ

User's recommendation: Hggch.

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ID
#3314721 Review #3314721 is a subjective opinion of poster.
Location
Pune, Maharashtra
Preferred solution
Account block

I was charged $77 and did not use Uber

I tried to order Uber for my husband to get to work at 3:30 this morning he never got the ride and was charged 77$ we need to be refunded these charges are not correct. Don't get charged for services your not using
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ID
#3314509 Review #3314509 is a subjective opinion of poster.
Location
Atlanta, Georgia

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New Reviewer

Dishonest driver

Uber - Dishonest driver
The driver had me standing in the rain with my baby after he told me he was at the location after not being able to locate his car I called his number which he refused to take my calls
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ID
#3314493 Review #3314493 is a subjective opinion of poster.
Location
Hartford, Connecticut
Loss
$6
Preferred solution
Full refund
New Reviewer

Incorrect charges

2/2/2022 via app charge 56.16 took $72.48 out of my account because driver did not finalize my ride at my destination he continued to charge me until he reached another destination in New Rochelle. REFUND MY BANK ACCT NOT UBER CASH!!

User's recommendation: Have drivers finalize your trip before leaving car.

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ID
#3314483 Review #3314483 is a subjective opinion of poster.
Location
White Plains, New York
Loss
$16
Preferred solution
Refund $16.32 to my debit card acct on file

Left phone in car

I left my phone in the uber drivers car!!!! And instead of Uber having a customer service live agent to speak to that may be able to call the driver so that he can turn around, Im sitting here typing a email to you! THIS IS RIDICULOUS!

User's recommendation: GET A FREAKING LIVE CUSTOMER SUPPORT TEAM.

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ID
#3314482 Review #3314482 is a subjective opinion of poster.
Location
Chicago, Illinois

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New Reviewer

Monthly charges to my account for 24.99 I never agreed to

Uber is taking money out of my account without my consent. Seems to me this company automatically sets customers up for this fee knowing it is impossible to contact anyone to remove the charges. Most people do mot notice the fee due to the fact its minimal and overlooked. I want a refund

User's recommendation: Check your accounts for BS charges.

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ID
#3314328 Review #3314328 is a subjective opinion of poster.
Location
Banning, California
Cons
  • Unnecessary transactions from my paytm wallet
  • You can not get a phone number for customer service
Loss
$300
Preferred solution
Full refund