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Verified Reviewer
New Reviewer

Pissed off

Once again I payed for something and did not receive it this is some bs and tried contacting & you have to go through *** just to get help!!
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ID
#3532704 Review #3532704 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
Loss
$6
Preferred solution
Full refund
New Reviewer

Left iphone in car

My daughter left her phone in an Uber last night. The car is a Nissan Altimablack license plate LDX4223 at approximately 11:04 p.m.. She was picked up from Hang Time Hookah Lounge and dropped at Controversy on Wwst Carso. Her mobile number is 412-901-**** , which her account is under. You may contact her at 412-823-****. Her phone is an iPhone 11 white case with leaves her photo I d and bank card are in the case as well. Thank you.
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ID
#3532620 Review #3532620 is a subjective opinion of poster.
Location
Schaumburg, Illinois
Preferred solution
My phone back
New Reviewer

Driver Didn't returned My Lost Vehicle Documents

I have lost my Important paper along with Cash in Your Uber driver vehicle And I am very disappointed he is not attending calls from last 07 days. Vehicle No UP 14 FT 1347 NAME Kapil Kumar Please revert of you find my Bag and losted items At 705330**** Gopal Kumar JhaNo need to Travel with Uber No any helpful service if traveller will lost his item in cab

User's recommendation: No need to Travel.

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ID
#3532518 Review #3532518 is a subjective opinion of poster.
Location
Ghaziabad, Uttar Pradesh
Pros
  • Non time to use individual services
Cons
  • No way to contact anyone on phone
Loss
$4700
Preferred solution
My lost items

Account issues

I tried to reopen my account with Uber,representatives had tried to do theirs best to assist me but I have no be able to open my account to work Ubers driver.My previous phone number and e mail keep on my account and I updated tem ala ready,the error keeps showing
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ID
#3532453 Review #3532453 is a subjective opinion of poster.
Location
Hialeah, Florida

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New Reviewer

Lost my things in the uber cat no. MH40BL0181

No exact resolution by uber team is not done. I am requesting to you that please share contact details of the vehicle driver Mr. Neelesh. so that I can recover my all luggage by calling vehicle's driver.

User's recommendation: Good.

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ID
#3532284 Review #3532284 is a subjective opinion of poster.
Location
Pune, Maharashtra

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Verified Reviewer
New Reviewer

Promo code

Uber - Promo code
I made an order that wasn't complete due to wrong order brought to me. I was refunded, but now don't have the promotion that I had in the beginning. How do I get my promo code back?
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ID
#3532144 Review #3532144 is a subjective opinion of poster.
Location
Cicero, Illinois
Loss
$4
Preferred solution
Let the company propose a solution

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New Reviewer

Lost a phone

Forgot my phone in the uber. Got the phone thank you.............................................. . 100
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ID
#3532058 Review #3532058 is a subjective opinion of poster.
Location
Surrey, British Columbia
New Reviewer

I was charged 23 for food I never received and constantly m

Uber - I was charged 23 for food I never received and constantly m
I need to talk to a person because this computer *** is not working for me I'm going to know I'm being actually heard. And l My service is a customer actually means something to you and that you guys actually care about your customers. I wa
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ID
#3532013 Review #3532013 is a subjective opinion of poster.
Product
Uber Debit Card
Cons
  • Lie over pending backgrounds
  • Negligence
Loss
$23
Preferred solution
Full refund
New Reviewer

Regarding payment issue

After booking a ride,driver donot respond to My phone call and he cut The phone,then why I make payment of 21. I'll not The payment

User's recommendation: I don't recommend.

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ID
#3531764 Review #3531764 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Loss
$21
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Unpaid balance shown in my account

Uber - Unpaid balance shown in my account
Dear sir, I started trip with us on dated 25.04.2020 Dadar East Mumbai to Andheri East Mumbai at 6.50am with Driver Akshay Gardade License Plate: MH01BD3337-KP. I was paid entire amount (Fare)Rs 523.in cash to driver but driver reported to you that Rs 200 paid and Rs 323 balance .Rs 323 shown my account unpaid Thats not fair for him.Sir i request you please take a necessary action against driver and clear pending amount status in my account Thank you

User's recommendation: Please paid fare only through online.

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ID
#3531435 Review #3531435 is a subjective opinion of poster.
Location
Pune, Maharashtra
Preferred solution
Full refund

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New Reviewer

Lost phone

Hello, This is to complaint about my lost phone from which I made uber booking. Car number-:WB23E9577 Pick up-: Soni Sarees(Kankurgachi) Drop-: Swarnamani Complex(Bypass) Time -: Approx- 11.15 a.m Date-: 01-05-2022 The driver is not picking up the phone please help me. The number from which I made uber booking-: 877769****
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ID
#3530811 Review #3530811 is a subjective opinion of poster.
Location
Bahadurgarh, Haryana
Cons
  • Some driver is cheater
Preferred solution
Let the company propose a solution

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New Reviewer

Stealing my money

I wanty money you guys charged me for a ride I didn't take if 8 don't get it I'll file charges tomorrow
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ID
#3530654 Review #3530654 is a subjective opinion of poster.
Location
Providence, Rhode Island

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New Reviewer

Uber deceiptfully gets riders to double tip their drivers

Once dropped off,you get a notification on your phone when, if answered, you can rate the driver 1-5 stars and select a tip. I just realized today, when looking at a trip I'd completed and tipped, there was no tip shown. So again, I rated 5 stars nd did the tip (in this case, short ride, $34). Later, as I pulled it up, I'd tipped $6. I looked at additional trips and realized this has been going on for some time. Of course, there is absolutely no way to get in touch with anyone at Uber and I'm quite certain this is intentional
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ID
#3530527 Review #3530527 is a subjective opinion of poster.
Location
Franklin, Tennessee
Loss
$500
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Uber effectively doubles your tips and doesn't provide any means of correcting

One screen shows after you are dropped off. You add the tip. When you look back at the trip,it doesn't show a tip so if you add one an hour or so later, your recipts will be double what you wanted to tip.

User's recommendation: GO at Uber and force them to get a number or a human people can talk to.

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ID
#3530510 Review #3530510 is a subjective opinion of poster.
Location
Franklin, Tennessee

Customer support the man hung up on me and I needed help with

I called about my last delivery and the male customer service rep hanged up on me and didunsuren't resolve my issue
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ID
#3530455 Review #3530455 is a subjective opinion of poster.
Location
Minneapolis, Minnesota