Uber phone number you gave me is not working and I have to do a complaint on there app that doesn’t respond

Being charged twice and not being able to settle with any type of customer service but my bank is going to investigate

User's recommendation: Maybe be careful of fraudulent drivers.

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ID
#3327570 Review #3327570 is a subjective opinion of poster.
Location
Abingdon, Maryland

Was chrged for a ride i didnt recieve

Because of your website issue, my first booking did not go through are they did not show any confirmation of my booking. I did the booking second time. It went through. I got the confirmation and I used the ride and paid. They also charged me partial charges for my first booking which I cancelled. Customer service was not available to clarify this issue..

User's recommendation: If a customer is having issues about their booking, there should be a customer service available immediately to resolve the issue.

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ID
#3327538 Review #3327538 is a subjective opinion of poster.
Location
El Paso, Texas
New Reviewer

You Overcharged me

The driver made we wait 10 minutes while he said he arrive in 2 minutes!!!! I cancelled got another car but you *** charged me for the driver who never showed up !!!! So if you dont reimburse me I will bring my business to LYFT 9or another service
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ID
#3327525 Review #3327525 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$15
Preferred solution
Full refund
New Reviewer

Sad because I was taking advantage of while in a emergency

Uber - Sad because I was taking advantage of while in a emergency
Uber - Sad because I was taking advantage of while in a emergency
Uber - Sad because I was taking advantage of while in a emergency
Uber - Sad because I was taking advantage of while in a emergency
I was picked up he took me to wrong destination I told him I will pay him anyway but didnt have enough on card to pay because of bills coming on my card he accepted cash and I tip in cash I see my card two days later he charged me twice I have receipt from driver you see destination is real short but he charged me 130$

User's recommendation: Beware of fraudulent drivers stay using your card.

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1 comment
#2131033

"he charged me 130$" He didn't charge you anything. The app charged you.

If you had cash for a ride, you should have taken a regular cab. Your fault..

ID
#3327497 Review #3327497 is a subjective opinion of poster.
Location
Bel Air, Maryland
Pros
  • Taking money twice
  • Provide service in emergency
Cons
  • Negligence in drivers
Loss
$100
Preferred solution
Price reduction
New Reviewer

Cannot call uber and talk to a live agent.

I booked a ride on February 8, 2022 at around 7:40pm and the app said my ride was 7 minutes away. In short that particular ride did not make it. I had another ride that showed up but I was very late for work. I tried to complain to uber but the app led me to something that in short I was charged $0.33 for something I don't understand. I want that reversed asap.
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ID
#3326935 Review #3326935 is a subjective opinion of poster.
Location
Portland, Oregon
Preferred solution
Reversed the charge of $0.33. I am not sure what that charge is for and I just want that canceled please.
New Reviewer

Gift card help

I received no solution - I looked and looked for a customer service phone number but found it was disconnected - it said to go to the app it was just spinning. I need help
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ID
#3326657 Review #3326657 is a subjective opinion of poster.
Location
Erie, Pennsylvania
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer

Charged for Uber pass and didn't choose it

Didn't choose Uber One and canceled immediately. This was almost a month ago and still have not received refund
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ID
#3326653 Review #3326653 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund
New Reviewer

Charges

I want a call back on my number from uber 959911****,its ridiculous they are charging unnecessary charges. Today your driver has cancelled the ride but you people are telling me to pay. 9th feb Awaiting for the call
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ID
#3326500 Review #3326500 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Loss
$50
Preferred solution
Full refund

Mishappening with me

Uber - Mishappening with me
Uber - Mishappening with me
Dear Sir/Madam, I send mail on dated 29 jan 2022 regarding snatching my mobile with Uber driver. Still he is moving openly, it could be dangerous for another innocent people. Kindly take action & banned him forever in future. Still my hand is under treatment.

User's recommendation: Banned him forever driving vehicle and cancel his license.

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ID
#3326398 Review #3326398 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

Automatic monthly deductions from my account

Uber started deducting 9.99$ since august 2021 every month and I realized now when I checked my statement and reached bank for dispute. Uber does not have a phone number to address these issues. Hope they understand as Ive never used any premium services because Im unaware about it. Hoping to get my money back.
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ID
#3325649 Review #3325649 is a subjective opinion of poster.
Location
Washington, District Of Columbia

Refund needed,

It was a snow/ice storm that's why I used used uber. I lost power my home wi fi a few minutes before driver was supposed to arrived . Thus I did not cancel the ride. I lost my wi fi & i was charged for a cancellation. That's not fair. So i had to order another uber from my cell phone mobile data
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ID
#3325623 Review #3325623 is a subjective opinion of poster.
Location
Hartford, Connecticut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need POSTMATE 1099-NEC

I was doing Postmate on the beginning of the last year and when I tried to access my account to get the form 1099-NEC to fill my tax I found that Postmate joined Uber, and I dont know how to get my earnings?
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ID
#3325526 Review #3325526 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Where is my refund of 154.50 to my account

Uber - Where is my refund of 154.50 to my account
Uber - Where is my refund of 154.50 to my account
Uber refund 154.50 February 7 @ 7:50am but where is my money I really need it soon as possible I was over charged by Uber
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ID
#3325479 Review #3325479 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Where is my refund
New Reviewer

Missing payment

Im a Uber driver and Is been over two weeks since I havent get my payment from the start my job. I just want to know what is happening so I can keep working with you guys. Thank you for understanding!
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ID
#3325368 Review #3325368 is a subjective opinion of poster.
Location
Chicago, Illinois
Cons
  • Payment
Preferred solution
My payment

My cardis not working

When my card went through and they didnt come and get us at all and I am not happy with the driver cuz he was rude and everything and I am not happy to take them and I am scared to take Uber again and I have my child with me so nope dont ever take Uber again

User's recommendation: Don’t take Uber.

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ID
#3325276 Review #3325276 is a subjective opinion of poster.
Location
Chicago, Illinois