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Verified Reviewer
New Reviewer

Maybe

They charged me multiple times of my previous ride to be exact it was 4 times or $5.80 and I would like to know if I can get a refund because I only made one trip
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ID
#1809452 Review #1809452 is a subjective opinion of poster.
Loss
$29
Preferred solution
Full refund

Charged for a ride i didn’t take

Charged for a ride that was disconnect
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ID
#1809434 Review #1809434 is a subjective opinion of poster.
New Reviewer

Fraudulent account

I gave been receiving fraudulent Uber charges on my credit cards and bank account
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ID
#1809209 Review #1809209 is a subjective opinion of poster.
Product
Uber Debit Card
Preferred solution
Cancel all associations with uber

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Verified Reviewer
New Reviewer

Cancel Uber and choose Lyft!!

WHY does my account have a hold of $67 on it?! I’m not a new account, I’ve never had this before, I don’t know what it is, I WANT IT REFUNDED!!!! THE BIGGER ISSUE IS HOW THE *** YOU CONTACT UBER BY PHONE?!?!? The “help” center in my app has NO “call support” option like it says and WHY do I have to spend 30 minutes of my Sunday morning trying to get in touch with a company that I have been loyal to for years?!?!?!
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ID
#1809192 Review #1809192 is a subjective opinion of poster.
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

None this is not good

Uber - None this is not good
The driver was told not to use the peach pass when I was heading to the Atlanta airport driver took the peach pass on his on will and without my permission We had plenty of time to avoid using it we talked about this during the ride but he did it Anyway and charged me
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ID
#1809174 Review #1809174 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • I use to love my uber drivers before this
Cons
  • Idk
Loss
$7
Preferred solution
Full refund
New Reviewer

Cant change card info

I can't talk to a simple person to help me this is retarded.
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ID
#1809160 Review #1809160 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

You guys disable my account right after I put $200 credit on it

I bought a $200 gift card applied it to my account and now it is disabled 100% ripped off for no reason I’m gonna lose my job over it need to talk to someone immediately real person on the phone now
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ID
#1808940 Review #1808940 is a subjective opinion of poster.
Product
Uber Account
Cons
  • Uber deceiving practice with customers
  • No customer service at all
  • Drivers and riders customer service is a joke
Loss
$200
Preferred solution
Full refund
New Reviewer

Need to speak to a representative ASAP

I would like to see speak with someone in the corporate office I got a phone call from an Uber driver that someone had set up my phone and stuff through my email address somehow and when I was looking up my email address stuff is seems I would like t
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ID
#1808931 Review #1808931 is a subjective opinion of poster.
Location
Marion, Ohio
Service
Uber Customer Care

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Verified Reviewer
New Reviewer

Payment issues

I have two different visa debit cards that I use all the time with Uber. However I have enough money in both accounts and both my cards have been declined. This is the second time that this has happened in 24 hours. I amExtremely upset and need this problem resolved immediately. This is because your drivers will not get paid because of your negligence.
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ID
#1808757 Review #1808757 is a subjective opinion of poster.
Location
New York, New York
Product
Uber Credit Card
Pros
  • Need call back
  • Mostly great service
Cons
  • Very hard to get in touch with
  • No accountability
  • Total lack of customer servicenot user friendly
Loss
$50
Preferred solution
Pay your driver
New Reviewer

I Can't request a ride

I have uber money on my account it's not letting me request a ride
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ID
#1808715 Review #1808715 is a subjective opinion of poster.
Preferred solution
Need to request a ride
New Reviewer

Refund! And complaints

Need refund of $6. The ride I had was cancelled. The driver did not give me a ride. Said he was not going that direction to amtrak sacramento and still charged me $6. I would like my refund back. Thank you
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ID
#1808623 Review #1808623 is a subjective opinion of poster.
Pros
  • Fast paced
Cons
  • Charged me without a ride
Loss
$6
Preferred solution
Full refund
New Reviewer

Need to add and remove old Payment methods

i took a ride this morning but i used the wrong card and payment declined
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ID
#1808559 Review #1808559 is a subjective opinion of poster.
Pros
  • Very prompt
Preferred solution
make the payment so i can continue to use uber
New Reviewer

About my registration with uber

Nothing or no one help me
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ID
#1808524 Review #1808524 is a subjective opinion of poster.
Preferred solution
My information

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Verified Reviewer
New Reviewer

Maybe

I have a question I just want to know if you guys paid me 5 times because I checked my statement from the bank and it says that I have 5 payments of 5.80 can you guys please call me to let me know thank you
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ID
#1808521 Review #1808521 is a subjective opinion of poster.
Loss
$29
Preferred solution
Full refund

Refund! And complaints

Uber came and there was no ride. He said he is not going to santa ana station. So the ride was cancelled. I would like a refund of 6.00 dollars. Thanks
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ID
#1808509 Review #1808509 is a subjective opinion of poster.
Location
Hawthorne, California