Sathish R Rbo
map-marker Hyderabad, Telangana

For me showing pending payment

I face issues on that day payment that why I payed directly to the driver but it showing pending payment to me
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Preferred solution: Price reduction

Sharat Shankar D
map-marker Hyderabad, Telangana

I paid extra amount

I ordered Uber for my emergency and when i ordered then Uber amt should be shown on 65 . When he dropped me then it will show 370 Extra Amount paid
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Loss:
$200
Pros:
  • Are good it just price they charger
Cons:
  • Hard to reach or talk to someone

Preferred solution: Full refund

Vinothini V
map-marker Chennai, Tamil Nadu

Driver asking for more money

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Once I book ride,the driver confirm the ride but not come during emergency situation,for my ride uber offer 52rs but the driver said this amount is very low so I need 100rs for the same ride this is not good ... for the same reason my ride was cancelled continuously for 3times
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Preferred solution: Uber drivers must be warned by company

User's recommendation: Uber service is not fair

Anonymous
map-marker Fort Wayne, Indiana

*** off

I believe that you will drive has been overcharging me I want one place they charged me $21 and some change and she went to the wrong place and didn't pick me up so I would like to have my money reimbursed back on my card
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Vivica B

Driver canceled

I requested a ride the driver canceled the trip I requested another ride and see two fares coming from my bank account
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Loss:
$12
Pros:
  • Taking money twice
Cons:
  • I need my money back

Preferred solution: Full refund

HEATHER M Dzb

Charged twice for ride

Got charged twice for a ride. Only went on one ride to airport. Dallas love field. From Euless Texas. Please answer back quickly cannot get a hold of anyone
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Loss:
$32

Preferred solution: Full refund

Rhonda P Bad

Changed issues

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My card has been charged for a drive I did not use and also food I did not purchase this happens every time I use this app
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Loss:
$121
Cons:
  • Dumbbbb yall are stupidd
  • Taking money without my knowledge
  • Unfair billing

Preferred solution: Full refund

User's recommendation: Not to use this app with your car you will be charged twice

Tynika H

They keep taking money out of my account

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Money is being taken out my account for a uber pass I never asked for please return my money back on my card.. thanks
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Loss:
$24

Preferred solution: Full refund

User's recommendation: Good drivers but taking money off people card with no Authority is Unexpectable

Robin A Cdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baltimore, Maryland

Customer error

My driver was wonderful and professional. I am new to using Uber. My driver picked me up on time for what so had designated as a 1 trip ride. When we arrived at Walmart, I told driver I needed to go to the second store as well, which was nearby. The driver informed me that I only designated 1 trip and to see if I was still being charged. I was not sure until he took me to the second store and back to my home. It was not his fault. He informed me that I should have indicated 2 stops instead of one. Please be sure that the mileage was correct for both trips. He was a great driver!
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Preferred solution: Apology

User's recommendation: Definitely recommend!

GopalaKrishna V Hoa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hyderabad, Telangana

Feedback on my horrible experience to get a Cab in Secunderabad 500009, Telengana, India

I am constrained to bring to your pointed attention that on Saturday the 27th November, 2021 I was desperate to get a Cab to go to Rajiv Gandhi International Airport, Hyderabad, Telengana, India from Secunderabad 500009, Telengana; inspite of my best efforts, I could not get a Cab from Uber and all the concerned were cancelling the trip for the simple reason that the fare to Airport was comparatively less.

Normally, with my previous experience, I book a Private Cab; however, I forgot to do it. Then, with frantic efforts, I could reach the RGIA, Hyderabad by 4 minutes late and the Gate was closed; with the result, I incurred a loss of over Rs.4,500/- and also to stay at Airport for over 6 hours to get next Indigo Flight.

Who would pay the loss?

In fact, UBER has to support the traveller and provide the CAB as they are in such a service; why Drivers' take a call and cancel depending on the viability of the Trip. If this is the Case, why UBER cannot come with transparency, commitment to provide better service to the Travellers even with slightly higher cost.

This has been happening many a time to many customers and now Customers are used to take private Cabs instead of UBER!

With this experience, I never call UBER Cab and depend only on Private Cab even if it is slightly more as they are dependable and the so called MNC "UBER" is most undependable Agency

Thanks for their ineffective service and NOT SERVING THE CUSTOMERS in and around Hyderbaad/Secunderabad

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Pros:
  • Appear with low fare
Cons:
  • Uber drivers cancel the cab for going to rgia

User's recommendation: I believe this is the experience with many customers and hence they book private cabs without relying on UBER

Anonymous
map-marker Chicago, Illinois

Account keep saying to login other account I don't remember the email to old account

Yes I just signed up did the background check and it keep saying contact support and every time I try to check my documents it says internal error
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Anonymous
map-marker Denver, Colorado

Wrong charge!

Was charged for a trip I did not take. We redirected to the correct address but I still was charged for the full amount as of that going to a longer distance than actual destination.
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User's recommendation: Be aware

Brionte G
map-marker Waynesboro, Virginia

Live operator please

They came but wasn't out here for not even 5 or less minutes out here to give us time to come down from a hotel room
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Loss:
$50

Preferred solution: Need a ride ASAP

1 comment
Guest

The next time you order a ride, have yourself outside...WAITING The app, not YOU or the DRIVER is what determines how long someone has been waiting for you..

Camilke G

Over charged each month

I used Uber in April and was charged 24 dollars Now each month they take that same s Punt out of my account BOA said to call you too
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Loss:
$73

Preferred solution: Full refund

Anonymous
map-marker Hyderabad, Telangana

Driver took my money

I have paid online of my booking but driver asked the money so given because I have flight this is totally unfair and fraud by u and ur partner
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