Nasreen H Mly
map-marker Delhi, National Capital Territory Of Delhi

They have charged incorrect amount

Dear team, My another number which is registered to Uber is 817857**** Yesterday night on date 05/01/2022 when I tried to book a Cab with you the charge showing in app is 276 but when I reached my destination the rider charged 770 instead of 276. I request you to waive off my charge except 276 rs.
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Preferred solution: Full refund

Anonymous
map-marker Boston, Massachusetts

Noone never followed up on my complaint

I wish to know what phone was use to request an uber from my bank card please to do a police report for fraud I hope to hear from you soon . Thank you Melita Cooper
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Anthony S Vbt

Invalid charges

Invalid charges on my account were made I tried to reach out numerous of times your team never responded to me
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Loss:
$826

Preferred solution: Full refund

User's recommendation: Please make sure you check your charges

Teresa T Alw
map-marker Milwaukee, Wisconsin

Took money no ride

The person did not come to the location I had to call another person that was doing Uber I would like to know I want my money returned on my card
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Loss:
$31

Preferred solution: Full refund

Anonymous
map-marker Alpharetta, Georgia

I paid two times the same trip

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I change the payment metodh and it charge me two times in both of my cards I don't have my Money back yet
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User's recommendation: Don't change the cards when you are in the ride

ZyKierria J

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Verified Reviewer

Uber pass

I was charged for Uber pass, and I was not using Uber for the past year and when I called customer service they did not answer and gave me no information on how to cancel it and to get my money back because I was charged without knowing.
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Loss:
$20

Preferred solution: Full refund

Sheetal S Utl
map-marker Pune, Maharashtra

Im unhappy using uber

Unhappy using uber I have paid my last trip money still it was showing unpiad an they changed me for that it is very said bcoz my serious citizen parents where there
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Preferred solution: Full refund

Taeshaun Bqh
map-marker Delhi, National Capital Territory Of Delhi

Driver behaviour

Uber - Driver behaviour
The drivers did a very poor job in the morning I had to go to Noida, first I asked the fare, I told him 750 rupees then he told me to cancel it and give me the money, he said yes in 750 then he gave me 200 rupees on the way I started asking for money, I refused, then he unloaded my luggage whose vehicle number is HR 74B5087 h name of Sabir driver
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Anonymous
map-marker Brooklyn, New York

Food order was never received

Food order was never received. I am very disappointed with the service as this was my first time ordering Uber eat. I placed the order at 7.:30 PM I called the restaurant at 9:30 PM restaurant stated that the Uber driver never picked up the food I would like tA refund
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Dianelys M Fub

Charge me $24.99 and I don't know why

Charge me 24.99 and I dont know why , I want my money back , I was calling several times and not one answer
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Preferred solution: Full refund

Joseph K Vnv

Random Charges

Random charges 10 days after my last fare. Aaaaaaaaàaaaaaaaaaaaaaaaaaaaaaaaaaaassassaaaaaaaaaaaaaaaaaaa
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Nadine D Byk

A charge on my card dont no where it came from

There was a charge on my credit cad for 19.88 on july 19 dont no where it came from please let me no it was pnc bank my nadine daniels 19170 westmoreland detroit 48219 thank u
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Preferred solution: Want no no where my money went

JUAN R Weq

Vehicle registration

Just bought a car added to app but it's says registration will expire soon in 30 days I will have the original registration I need to drive so please can someone check on it or approve vehicle to drive
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Preferred solution: Registration resolved

Anthony W Dos

Unauthorized charge

If on authorized charge to my credit card and it says it will be recurring I do not want to cancel my credit card but if I keep getting charged I will have to cancel my card I was never told I was never told I would have this charge I did not authorize this charge
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Pros:
  • Unauthorized charge to my credit card

Preferred solution: Full refund

Ashanti S Otu

Got charged an extra money and was told that my money would be returned

I ordered and uber that was priced 70 dollars and change upfront. But got charged $107.33 instead of the price that was shown before, plus a tip. After I took the trip I went on the app to tip and I saw that was being charged 70 dollars and change. But a day later I went back on the app and saw that I was charged a different amount. I went to report it and the Uber app told me that you were holding the money from the trip. I has been over 1-2 weeks since I reported this and Im just now barely getting a response.I would like all of my money back because you all have been playing with my money.
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Loss:
$107
Cons:
  • Take too long to respond
  • Disappoint

Preferred solution: Full refund

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