New Reviewer

Special charges on my card

You have charged $ 3.05 extra, unnecessarily! Please remove this extra charges, so we can trust you!
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ID
#1793028 Review #1793028 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

I got charged for a 14 and change fair that I never took yesterday

I tried getting an Uber yesterday for over an hour finally got one one he third our fourth try never took a 14 faller and change ride
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ID
#1792976 Review #1792976 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Non
Loss
$15
Preferred solution
Full refund

Wrong charge, Uber driver took the wrong route and charge me doubled

Please contact me as soon as possible
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ID
#1792837 Review #1792837 is a subjective opinion of poster.
Location
Portland, Oregon
Service
Uber Customer Care
New Reviewer

I got locked out of my account

I was made to change my account which wiped out all my history including my points and new discounts I was receiving as a loyal customer
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ID
#1792772 Review #1792772 is a subjective opinion of poster.
Location
New Britain, Connecticut

Overcharged

We were quoted $7-8 for the trip & it came to $7.25.......our credit card shows $15.25 was charged. We would like you to credit us back the extra $8.00 that was added to the charge. Also, no way of calling you. Very complicated system! Ann Watson
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ID
#1792746 Review #1792746 is a subjective opinion of poster.
Location
Palm Springs, California
New Reviewer

Scheduled service did not show

I am being charged $42.96 for service which driver did not show up
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ID
#1792613 Review #1792613 is a subjective opinion of poster.
Pros
  • Nobody called me back
Cons
  • Hard to contact
Loss
$43
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Promotion issue

I got a promo code clearly stating $15 off first ride and it gave me wrong credits
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ID
#1792543 Review #1792543 is a subjective opinion of poster.
Preferred solution
I would like the $15 off my first ride
New Reviewer

Info update

I cannot go online to start driving for Uber I passed all the requirements my phone number is 678-308-**** my name is Edward Ware
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ID
#1791996 Review #1791996 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Im a driver and cant log in

I need to update my cell number, so I can get the code to log in
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ID
#1791979 Review #1791979 is a subjective opinion of poster.
Location
Germantown, Maryland
Product
Uber Mobile Application

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account blocked

Dear sir/madam am Maulid Mkasi from Tanzania as an uber driver for almost 10month now.. i had such problem with my uber account for almost 3 month now my accnt has been blocked due to the cancellation which was my first mistake face in my account but i wonder my account as been hold forever...Dear Madam/Sir please i real know cancellation is part of a big mistake due to uber regulation.as a human being a take the responsibility for this...for your second chance i real need a fogiveness so i can continue work with uber hope my problem will be listen and be solved..my phone number i used to register is +255716****81
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ID
#1791814 Review #1791814 is a subjective opinion of poster.
Cons
  • Uber
New Reviewer

Do not let them take your money without receipt

Because i was charged for a ride i didnt get and also they took my money several times without my consent please can someone call me at 419392****
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ID
#1791220 Review #1791220 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

Having trouble making an account

Been trying to open an account. But keeps saying I have a problem with a previous bill. Have never used Uber before. Would appreciate some help in opening an account. Thanks
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ID
#1791139 Review #1791139 is a subjective opinion of poster.
Location
Marietta, Georgia
Product
Uber Ride Pass Subscription

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Verified Reviewer
New Reviewer

Uber charge me but driver canceled right

I had to wait on an uber who wouldnt give me a ride because i didnt have a carseat for my daughter.He canceled and told me to press cancel which caused me to not be able to get my full money back I lost 16 dollars because of this. Had to get on the bus in the snow which was hard because my daughter was in a stroller i had to push across bascially waisted my time and money.
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ID
#1791081 Review #1791081 is a subjective opinion of poster.
Pros
  • Customer service no contact number
Cons
  • Uber charged me for something i didnt cancel
Loss
$16
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Uber charge me but driver canceled right

I ordered a ride for 16 dollars and some change. I had my daughter and the driver didnot give me a ride told me cause she had a carseat he couldnt take me so I had to cancel the ride myself he wouldnt take me and got charged for a ride i needed i never got a ride anywhere .I had to take my daughter in her stroller in the snow and get on the bus stop which was very hard because the weather was bad outside. I spent 16 dollars for no reason to get home quick. I couldnt even get all my money back for being canceled on.
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ID
#1791080 Review #1791080 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Full refund
New Reviewer

I forgot my phone in my last trip

Forgot my phone in uber car
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ID
#1790979 Review #1790979 is a subjective opinion of poster.