Uber
Reviews and Complaints
Is showed up an hour late for a scheduled ride
User's recommendation: Use another service they don't deserve the business
Fraudulent activity
- Nobody called me back
- No live customer service
Preferred solution: Full refund
User's recommendation: My customer service experience was zero
Lost property
User's recommendation: Allow us to talk to someone.
Fruadulent charge
- Getting a ride
- No one called me back
Preferred solution: Full refund
I need to set my uber account
Would not accept my payment no matter what it was
User's recommendation: Don’t use
Restaurant
User's recommendation: Don't trust what do Uber says about restaurants being closed.
Overcharged for ride
On Sunday, May 30th, 2021, I booked an Uber from LAX, CA to Pasadena, CA and the price quoted was $103. This was extremely overpriced, but we were so tired and did not have any other choice we agreed on that price.
However, after arriving home and checking my receipts, it showed that we were charged $150.77. THIS IS OUTRAGEOUS!!! I did not agree to this fare and have no idea why you suddenly decided that it was okay for you to just charge me this amount. After going to your website for HELP, there is no number to contact anyone and the choices offered was nothing related to my complaint.
After eventually being able to submit one of the complaints, I was reimbursed with $37.67. $103 +37.67= $140.67, so where is my other $10? And the money was not put back on my credit card, it was returned to my wallet. I WANT MY $47 RETURNED TO MY CREDIT CARD ASAP please because I no longer wish to use UBER services any longer; so do not need that money in my wallet.
YOU ARE A RIP OFF!!! 503-42.
User's recommendation: DO NOT USE UBER!!!!
Fraud
Why I can’t request a ride in my app? When I still have 69$ in my wallet?
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges en my account
Preferred solution: Full refund
Driver cancelled last minute
No one called back
Why can't I go online in my area
Driver chiting
User's recommendation: This driver is chiting
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