Tasneem H

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Verified Reviewer

I am pissed

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I am using uber since 2018 whenever i come to usa using my credit card. On this visit everything was running smoothly and then suddenly uber started declining my card now i can't call a ride i am here for my son's medical treatment i am stuck i checked from my bank they say issue is from uber side. I submitted my complain but no response. Help line is just telling me to do what i have already done
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Pros:
  • Great drivers
Cons:
  • There is no live person to lodge an adequate complaint

Preferred solution: Omit hold from my card so i can call a ride

User's recommendation: Must have at least 10 cards to ride uber

Anonymous
map-marker Chicago, Illinois

Cancellation Fee

Well i was charged for a ride that i concealed.And I'm not to happy about the hole situation.I feel like i s should be rewarded a full reimbursement for my inconvenience. If not then I'll just choose to go with another carrier thanks for your time and may God bless you
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Teresa R Ydu

Unauthorized charges

Wrong number so no one answers the phone number I was supposed to call!!!!!!!!!!this is absolutely ridiculous
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Loss:
$23
Pros:
  • False fee

Preferred solution: Full refund

User's recommendation: Give correct number to call

David H Nff

I want to use another phone to drive uber

Only got a computer i need a human to tell my problem too.Its not fair that we can only speak to a computer.How can I get my issue resolved
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Pros:
  • Uber eats delivery

Preferred solution: Into the driver app with this phone number

Marshall H Gvo

Driver problem

Well i saw the uber driver go by and parked i walked to her and her down then she came to pick me up i should not have to pay for waitinh
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Loss:
$11
Pros:
  • No pros that i know of
Cons:
  • Over charged me

Preferred solution: Full refund

Anonymous
map-marker Alpharetta, Georgia

I paid two times the same trip

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I changed my card with the trip open and now I have to charge in my two cards. I need to delete the charge from the Wells Fargo card No one helped me. I don't have my Money, they charged two times
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Adalberto Q

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Verified Reviewer
| map-marker Brooklyn, New York

Those charges every month of 24.99

They have been charging me 24.99 dollars since June and now I also want to know what that charge and that my money be returned I want to know why they are charging me 24.99 every month in my account
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Loss:
$50

Preferred solution: Full refund

User's recommendation: I want to know why they are charging me 24.99 every month in my account

David J Hot

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Verified Reviewer

Over charge

This the second time have been over charge this last time on July 1 2021 took an uber to work i was charge 4 times the amount coming to total of $51.00 i want a refund for that i do not want a credit i would like my money returned. I will NOT be be using your service any more. I have had several bad experiences with this company!
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Loss:
$51

Preferred solution: Full refund

Pallavi s Bwd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Noida, Uttar Pradesh

For extra charges added on my account

Uber - For extra charges added on my account
extra money added on my account i was fully paid previous trip why they should do this i can't understand what the problem
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Cons:
  • No customer service phone number

Preferred solution: Price reduction

Anonymous
map-marker Sun Valley, California

Confirm my pickup Aug 11, haven't received confirmation

Never received confirmation of pick up, I did make other arrangements & was told Uber did show up .. yet never confirmed or called to check status .. mmmm
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Anonymous
map-marker Northridge, California

Over payment

I took a ride for 13.96$ Repetitive deductions was in my débet card 27.91 and 27.91 and 10$calling customer service to resolve my issue can you imagine short ride cost me all that money plz help and refund me my money and why it comes under San Francisco..scam
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donie s
map-marker Urbandale, Iowa

Your driver is charging me of taking a trip i didnt take so it would be nice if u can call me

Your driver is charging me for a trip I did take last night. So, can you please call me at 515771****
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Barba Itj
map-marker Lawrenceville, Georgia

I can't not use my Uber cash

Uber is not allowing me to use Uber cash Ive tried plenty of times and it keeps saying I cant book a ride without a payments form
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Maria S Caz

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Verified Reviewer

Was charged for something I never got

I was charged for something that I didn't have I will like to have my money back I really need help on getting my money back
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Loss:
$10

Preferred solution: Full refund

Davan Nuk

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Verified Reviewer
| map-marker New York, New York

Uber charge me Uber pass

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Uber company charge me three times Uber pass money but I ride Uber before March but the counties change me $24.99 every month?
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