Uber
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook Uber today did not get my 35.00 credit
Preferred solution: Price reduction
Hoping to contact Uber
Want to cancel membership
Cell phone left in Uber car.
User's recommendation: Keep your cell phone in your hand at all times while in the Uber vehicle.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Diego, CaliforniaCharges to my bank account that I don't know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Salisbury, MarylandYou’re overcharge me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaMy account was hacked, still can't use my account, Never received any help ,
User's recommendation: Lift
Fraud charges on my credit card
I have never ever used uber in my life nor would i yet my credit card has gotten 4 charges this month for Uber cab services totaling 116.00. i reported all transactions as fraudulent charges to my banking institution and wanted to contact uber to find out what state the charges were in and if they could tell me exacly where the person was picked u and or dropped off, but there is no way to contact them by phone and or email.
i know if this happens as gain and I have to get yet another new card i will be calling the states attorney and reporting the issue, since Uber doesnt have a customer service phone number. Im not even downloading the app, i got charged with out even ever googling uber.
User's recommendation: dont ever use the company
I left my phone in his car
Preferred solution: I left my phone in the car
User's recommendation: Uber contact services
They charge me over but they told me they going refund but still I didn't get it and another one why they ask my driver license when I request ride to Uber? that stress me out
User's recommendation: in the future all customers be aware how Uber treat customer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellevue, WashingtonRefund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation fee
Preferred solution: And explanation
Uber eats RECEIVING ERROR MSG
User's recommendation: Use Door Dash
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou haven't help me it all I need a person live
Preferred solution: I’m looking for help !!!! With this reservation
Pick up problems
the very first driver canceled the trip, when we called them and found out that they was not where they was supposed to be they said they was not picking up any packages And also pointed out to us. They was not making any deliveries, so they canceled the call.
Which means I had to call and order another Uber. And that person immediately canceled my order.. I was also charged because I can still see it on my bank account. The third person did pick up the package and deliver it, but the problem with that driver.¹ That driver was not being alert.
They spent their time with their head buried in the phone. Even when we walked up to the car to see if it was them, they never acknowledged us only when he stopped doing whatever he was doing on his phone and started to drive off.
And we yelled at him. It's when he stopped and we received our package so it was not a good experience at all.
User's recommendation: just be careful when you order and also watch and pay attention to your bank account to make sure that you're not being wrongfully charged
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If someone has your credit card info, you need to file a police report. Uber isn’t the bad guy here.
Whoever has your info could just as easily used it at any business. Without a police report, even if you did speak to someone at Uber, they have no way to verify who you are on the other end of the phone.