New Reviewer

Wrongly charged

Calling for a ride the drive went to the wrong pick up location Call again for an other driver the GPS system shows different three different drivers on the way for 30 minutes then the screen went black and can't get back to the app I have to used a yellow cab to get home and still get charged twice by ubert in my account please return the money to my account thanks
View full review
ID
#3444777 Review #3444777 is a subjective opinion of poster.
Location
Miami, Florida
Pros
  • Great company
Cons
  • Takes money but no ride shows
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Id card

I only have a inmate identification i was just released from jail and a family member got me a Uber gift card I set up my Uber account and loaded the card but I'm having trouble getting it to except my identification card and this is my only method of transportation
View full review
ID
#3444753 Review #3444753 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

I've been waiting for a ride driver never came and money been taking from my account

I think the driver went to the wrong airport Because he called me and asked if I'm in north Miami.I asked him how long he couldn't answer
View full review
ID
#3444691 Review #3444691 is a subjective opinion of poster.
Location
Arlington, Texas
Loss
$15
Preferred solution
Full refund
New Reviewer

Pissed off at Customer

Pissed off at Customer They have no actual person with a voice and the ability to talking English that you can get a hold of especially when your ride is five minutes 10 minutes two hours late and they scheduled it and took it out of your account but still nothing

User's recommendation: They have no actual person with a voice and the ability to talking English that you can get a hold of especially when your ride is five minutes 10 minutes two hours late and they scheduled it and took it out of your account but still nothing.

View full review
ID
#3444453 Review #3444453 is a subjective opinion of poster.
Location
Shalimar, Florida
Loss
$30
Preferred solution
Deliver product or service ordered
New Reviewer

Overcharged

Uber - Overcharged
Uber - Overcharged
I have been charged 3 times for one delivery. I need explanation on this before I call for another delivery . Please contact me
View full review
ID
#3444402 Review #3444402 is a subjective opinion of poster.
Location
Columbus, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unknown activity

Wrong number Your customer service sucks cannot talk to a human being Hello hello hello hello hello hello hello hello hello hello
View full review
ID
#3444266 Review #3444266 is a subjective opinion of poster.
Location
Conroe, Texas
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint against Uber

Scheduled ride and 2 cars showed commimg both canceled then there were no rides then 1eith a45 min wait hot to work extremly late
View full review
ID
#3444216 Review #3444216 is a subjective opinion of poster.
Location
Orange Park, Florida
Cons
  • No customer service helpline
  • Customer support nonexistant
Preferred solution
Deliver product or service ordered

Impossible to connect when needed

Awful customer service when needed. I cannot contact you to assist in resolving a problem. Thank you. Joe
View full review
ID
#3444200 Review #3444200 is a subjective opinion of poster.
Location
New York, New York

Unable too talk with a human being.

I was having problems with the Uber app and an appointment. The phone numbers that I could find anywhere within the app and on Google were the same and all came to filling out complaints. That went no where and since I could not talk within the app or on a phone, (that's the product founded by Alexander Graham Bell), long before you millennials. Some problems can not wait for answers from a computer. I have heard this complaint from other Uber riders, and even from drivers. In this age of life behind a screen grow up and speak with your lips.
View full review
ID
#3444180 Review #3444180 is a subjective opinion of poster.
Location
Belmar, New Jersey
New Reviewer

Charges show different and driver takes different

Uber - Charges show different and driver takes different
Uber - Charges show different and driver takes different
I book the cab frm kaushambi to lemon tree hotel it's show the charges for cab 72 rs and when ride is close it's show 177rs how that is possible for 1 km taking to much charge it's very bad to get this kind of thing happen in uber
View full review
ID
#3443419 Review #3443419 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Pros
  • Fraud
Cons
  • Driver not helpful
Loss
$100
Preferred solution
Plz resolve queries

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was charged for the ride l did not ride l did not take

Am waiting for my refund after you take your $20 from $59.86 and $6 from $23 37.cancelation fees. I need my refund asap
View full review
ID
#3443192 Review #3443192 is a subjective opinion of poster.
Loss
$83
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Driver was very rude

Driver was very rude while driving and continuous over phone When asked to disconnect call started theatenibg and stopped car said not going anywhere Was asking for payment and leave in the middle of ride Which is very wrong

User's recommendation: Should not take this drivers ride.

View full review
ID
#3443080 Review #3443080 is a subjective opinion of poster.
Location
Pune, Maharashtra

Charged $64 never got food

App said food is at front door, no food Charged $64. Customer service said $55 would be back in my account in 3 to 5 days Tip of almost $9 for food not delivered was not refunded. Customer services called driver and call went to voice mail. Not planning to use this app ever again. Too bad, for years I have been ordering four times a week and sometimes more

User's recommendation: Not on your life.

View full review
ID
#3443040 Review #3443040 is a subjective opinion of poster.
Location
Miami, Florida

We waited a half hour for uber

I was trying to download the app and then it tell me I got charged for two trip that nobody show up then it tell me I got declined so I got a lawyer I'm sue u that all and my card holder will call u on the first of April then double sue
View full review
ID
#3442966 Review #3442966 is a subjective opinion of poster.
Location
Kapolei, Hawaii
Pros
  • I just want my money back
Cons
  • Hard to contact a person too much red tape customer service a
  • No phone number
Loss
$20
Preferred solution
Apology
New Reviewer

I haven’t talk to my husband and he drives for uber

My husband drives for Uber and I cant contact him this is strange I need to speak with someone can you please just answer
View full review
ID
#3442596 Review #3442596 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution