Chargers with me that I did not have

My complaint is on Jun 15th I call the uber from long island to Brooklyn. When they take the money of my account after my ride.in the evening they take another set of money from my account with out my permission for tips.am very upset. I want my refund back on my account plz

User's recommendation: When I get my problem solved. Then I will reply to this.

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ID
#2017447 Review #2017447 is a subjective opinion of poster.
Location
Plainview, New York

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Verified Reviewer
New Reviewer

Charges unauthorized

I dont have the Uber app and Im being charged for several rides
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ID
#2017422 Review #2017422 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

To talk about my payment

Couldn't get an Uber because it said I lacked CASH in my account. I have my account attached to a debit card. (?) Couldn't get hold of a human being to walk me through the issue. Don't understand. Jo Anne Thomas
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ID
#2017417 Review #2017417 is a subjective opinion of poster.
Pros
  • Fast
  • Fast delivery
Cons
  • Customer service
Preferred solution
Customer service center with human being on the other end.
New Reviewer

I got locked out of my account

Armstrong reset my password won't let me tell me my email don't match something like that

User's recommendation: 6.

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ID
#2017396 Review #2017396 is a subjective opinion of poster.
Location
Fontana, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Paid for Uber never got an Uber

I got on the app and put where I need to go and yall took my payment but it never came

User's recommendation: Yeah.

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ID
#2017353 Review #2017353 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Phone disconnected
Cons
  • Rip off over charged misleading
Loss
$10
Preferred solution
Full refund
New Reviewer

You charged me $10 as cancellation fee without reason

You are bunch of criminals!!
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ID
#2017268 Review #2017268 is a subjective opinion of poster.
Location
Connecticut, United States
New Reviewer

Credit card fraud

My card is being used for UBER EATS and rides that are not mine. Still waiting for a call from UBER CUSTOMER SERVICE
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ID
#2017068 Review #2017068 is a subjective opinion of poster.
Service
Uber Taxi Service
Pros
  • Have been good in the past
Cons
  • Hard to contact
  • Just all around terrible
Loss
$1137
Preferred solution
refund on fraudulent charges.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was charge and wasn't me

There is a charge on my account and it is not me. I want to speak to a customer service representative. Thank you.
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ID
#2017066 Review #2017066 is a subjective opinion of poster.
Product
Uber Debit Card
Loss
$16
Preferred solution
Full refund
New Reviewer

My account was deactivated

I was working yesterday and I revice a message from Uber saying that some one send a feedback saying that somebody else was using my account amd they close my account.what happen was that yesterday I was telling the customer to please come down cuz I didnt have a lock for my bike and I didnt want to lived out side like that cuz I did that and they stole me my first bike I guess tha customers didnt want me to continue working.

User's recommendation: Please ask first to us.

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ID
#2017014 Review #2017014 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Need to talk to uber support
Cons
  • This time
  • Lose alot of money
  • No discount for healthcare workers here to help
Loss
$95
Preferred solution
To active my account
New Reviewer

I need to log in to my account to u ds

OonI need to change my phone number, Cant get a verification code to change password Please contact me as
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ID
#2016976 Review #2016976 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dlspute a charge

I was charged almost double for a trip and I was already in a Uber and they booked another ride
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ID
#2016798 Review #2016798 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Usually respectful and helpful drivers
Cons
  • I cannot get a human being to talk to it is outrageous
Preferred solution
Price reduction
New Reviewer

Lost Items

Would like to talk to a customer service representative.

User's recommendation: TBD.

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ID
#2016793 Review #2016793 is a subjective opinion of poster.
Location
Tucson, Arizona
New Reviewer

Left phone in. Car

I arrived last Sunday in Greenville, SC and left my other phone, 214684****, in the back seat of the car. I needed to see if he has it still?
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ID
#2016790 Review #2016790 is a subjective opinion of poster.
Preferred solution
Retrieve my phone

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I got charged for trips I didn’t take

Uber - I got charged for trips I didn’t take
I dont use Uber very often I needed a ride I selected my location and it said searching for Uber drivers never came up with the driver so call my daughter to come and pick me up because it just kept saying search for Driver I typically heard good things about other times I have used it I have not been impressed I want my money back it was like $15
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ID
#2016777 Review #2016777 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund
New Reviewer

I am calling because I was charged for a ride I didn't take

I took a 20 dollar Uber trip and was changed for a second trip that was 139 dollars
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ID
#2016772 Review #2016772 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Quick service
Cons
  • Money was basically kept without credit or refund
Preferred solution
Full refund