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Verified Reviewer
New Reviewer

Why my account is not active

My account not activated.i am submit my work permit but this not approved. I am submit Clare photos but youre told my photos is out of focus
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ID
#2022410 Review #2022410 is a subjective opinion of poster.
Location
Toronto, Ontario

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New Reviewer

Unauthorized transactions by Uber

Unauthorized transactions by Uber
Unauthorized transactions by Uber
Unauthorized transactions by Uber
Unauthorized transactions by Uber
Between March and April of 2020 I was hacked of my money and I've been a loyal customer literally and legitimately YEARS without any mess ups...some kinda way Uber of California or a individual was able to try several times nd actually completed a payment ((2times which is shown)).. Ive never lived in California and never used my card nowhere there.,...this caused my bills to be out of place and I've already recieved replacement card since then but it is my money that was stolen basically..... and along with my whole purse being stolen during COvid-19...I had to let u Kno this
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ID
#2022363 Review #2022363 is a subjective opinion of poster.
Loss
$41
Preferred solution
Full refund

Update

Hi, this is what I received. I am not going to provide that information to them. Sounds like another scam. See below... Hi Danette, Thank you for bringing this to our attention. Given the seriousness of this claim, it has been escalated to a special investigation team for review. To help in the investigation, please provide us with the following: - A picture of the 1099 form you received - A picture of your SSN card - A valid photo ID (Drivers License, Valid Passport, or Permanent Resident Card/Green Card, State ID) - A close up photo of yourself (selfie) holding a picture of the valid photo ID provided - A photo of a police report (see Note below) Once we have these pieces of information, well be better equipped to resolve this matter for you. We know that this is a stressful situation, thank you for your patience as we investigate this. Someone from our team will follow up with you within 7 business days. If you have any additional questions or concerns during the investigation please contact us, we are here to help. Note - As a potential victim of identity theft, we also recommend you take the following steps while we review your claim: - Report the incident to the FTC by completing this online form or call 1-87*-***-****, and file your police report using a copy of your FTC Identity Theft Report. More info here. - File a report of identity theft with the IRS. More info here. To help in the investigation, please visit this page to submit required documentation and information. Sent by Juan on Wednesday, June 24, 2020 at 2:14:04 PM
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ID
#2022236 Review #2022236 is a subjective opinion of poster.
Location
San Francisco, California

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New Reviewer

New phone # cannot open account

I cannot contact uber help. I have a completely new # and cannot login. Please email me gapittella@***.com Thank you gloria
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ID
#2022100 Review #2022100 is a subjective opinion of poster.
Preferred solution
Login to my acct using a new number.
New Reviewer

Why are you taking my money

You calcel my drive time for over a month now I cant talk to costumer service for some reason no one is available why this happen?
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ID
#2022073 Review #2022073 is a subjective opinion of poster.
New Reviewer

Personal

Just want to know is there a possible way you can request drivers personal phone number?
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ID
#2021975 Review #2021975 is a subjective opinion of poster.
Location
Milpitas, California
New Reviewer

Why are you taking my money

You most contact me before I have attorneys involved on this matter asap
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ID
#2021914 Review #2021914 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Unable to add new valid debit card

I have valid card but cant get ride or uber eats! No costomer service
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ID
#2021871 Review #2021871 is a subjective opinion of poster.
Preferred solution
Let my damn card work its got plenty money on it
New Reviewer

They took my money and never came

I scheduled a pick and then I cancel it way Before the time for them to pick me up and they still took my money off my card
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ID
#2021867 Review #2021867 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • So far
Cons
  • Randomly charge your card
Loss
$36
Preferred solution
Full refund
New Reviewer

Food arrived late and sawgy cold

i am disappointed in the service u er has provided me. the last two food deliveries my food arrived cold and sawgy. this is unacceptable. i would like to get reimbursed for the last two food deliveries from starbucks.

User's recommendation: i would not recommend rt now.

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ID
#2021801 Review #2021801 is a subjective opinion of poster.
Cons
  • Over charged
Loss
$60
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My Uber driver Account is not working.

Can you pls solve my problem as soon as possible.Thnks.
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ID
#2021743 Review #2021743 is a subjective opinion of poster.
Preferred solution
Active My uber Driver Account

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New Reviewer

I want a refund

24.99 was taken out of my account which is moseskaja1@***.com. I want my money back because I have a new account in which I already expressed. I asked for my riders pass to be transferred to my new account but I NEVER RECEIVED A RESPONSE.
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ID
#2021107 Review #2021107 is a subjective opinion of poster.
Product
Uber Ride Pass Subscription
Loss
$2499
Preferred solution
Full refund
New Reviewer

Price gouging

I put in for a 1 mile ride. It said $7-9. Your driver came back at rides up to $36. A one mile ride !! What is happening with the price gouging. I want someone to call me. 619820**** I will be sending all the quotes to my local news stations as I am sure this is happening all over San Diego. Shame on you trying to take advantage of people.

User's recommendation: Don’t ever use uner.

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ID
#2020952 Review #2020952 is a subjective opinion of poster.
Cons
  • No way to contact anyone over phone
  • Customer service is non-existent
Preferred solution
Don’t price gouge

Application still on hold

My background check is on hold still I really really want to put my whole life career into this company and the only thing hold me back right now is the application its still on hold please help me I just want to get started to work already please help please
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ID
#2020825 Review #2020825 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Dispute a charge

On June 27, 2020, $9.99 was taken out of my account for Uber in San Francisco, CA. I did not authorize this purchase of Uber! I live in Calumet Park, IL. I disabled my card and ordered a new one
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ID
#2020656 Review #2020656 is a subjective opinion of poster.
Pros
  • I use to love my uber drivers before this
Loss
$10
Preferred solution
Full refund