New Reviewer

Most of the driver employed was and is serious issue with navigation problem. Almost lack of punctuality in timing and accountly.

Driver failed to pick me up and serious issue with navigation. Wait and walk around neighborhood and then wait at AAA. Call multiple times and never attend to call, Instead, mentioning about connection issue.
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ID
#3552290 Review #3552290 is a subjective opinion of poster.
Location
Hamden, Connecticut
Cons
  • Take too long to respond
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lack of customer service

I cancel and they charge me the driver cancels and I have to wait for a new driver. This happens on a regular basis

User's recommendation: Use Lyft.

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ID
#3552222 Review #3552222 is a subjective opinion of poster.
Location
New Orleans, Louisiana
Pros
  • Have been good in the past
Cons
  • Incompetent help service
  • Should have more phone support
  • No help available on-line or by phone
Preferred solution
Deliver product or service ordered

I updated my credit card but Uber still says it expired.

Uber couldnt care less about customers. On the website they want to charge to have someone resolve the isdue. Thats against California laws.
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ID
#3552221 Review #3552221 is a subjective opinion of poster.
Location
Ventura, California
New Reviewer

Report an accident

Driver hit my driver rear on mycar with his passenger front of his car on 4/6/2023. Driver stated he would pay but now refuses. Have his info plus called 911 for incident report. Drivers name is Raj Phuual (917 618****) plate number is t672122c.
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ID
#3552109 Review #3552109 is a subjective opinion of poster.
Location
Kingston, New York
Preferred solution
My car fixed
New Reviewer

Completely dissatisfied stole my money

Uber - Completely dissatisfied stole my money
Uber - Completely dissatisfied stole my money
Uber - Completely dissatisfied stole my money
Uber driver never picked me up with a tag number KKP9993. He took my money and then canceled the call I watched him drop another customer off directly in front of me I want my money back now the prices has doubled.

User's recommendation: Honesty.

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ID
#3552034 Review #3552034 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$20
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Overcharged

I was overcharged and completely unable to get any customer support despite repeated attempts to contact Uber

User's recommendation: Do not use Uber.

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ID
#3552002 Review #3552002 is a subjective opinion of poster.
Location
Mesilla, New Mexico
Service
Uber Customer Care
Pros
  • Hard working drivetrs
Cons
  • Cheat you out of money then cant contact them
Loss
$100
Preferred solution
Price reduction

I am not pissed but having trouble coming up to speed with Uber. I live in Costa Rica part of the time and live in S.C. so therefore I am not with any plan with my phone.

I have a Skype number which I have paid for up to a year. It's disheartening to struggle to get a ride. I unfortunately have to inconvenience my daughter to achieve a ride. It really makes me very unhappy with Uber. Sincerely Nina Garvin

User's recommendation: Yes and no.

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ID
#3551765 Review #3551765 is a subjective opinion of poster.
Location
Greenville, South Carolina

This is bullshit.this driver dint cancel out the trip and charged ny card after I gave him 40$ and 5 dollar tip

Uber - This is bullshit.this driver dint cancel out the trip and charged ny card after I gave him 40$ and 5 dollar tip
I got charged for 2 times i paid cash. By driver james he charged my card aswell i want my 40$ reinbursed to accounts
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ID
#3551721 Review #3551721 is a subjective opinion of poster.
Location
Marlborough, Massachusetts
New Reviewer

Had an car accidents with a driver

I need to get in contact with someone about a accident!! One of your drivers hit my Car!! & it was on private property so the police said exchange information it was nothing they could do!! So I been trying to contact someone for over a week NOW!! Thanks Ms.Newson
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ID
#3551657 Review #3551657 is a subjective opinion of poster.
Location
Memphis, Tennessee
Cons
  • Customer service is impossible to reach
New Reviewer

Cant purchase uber money

Cant purchase uber money
Shows me an error when trying to buy uber cash. I have this problem and dont find how to buy the cash or where to get help

User's recommendation: How you can buy it?

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ID
#3551187 Review #3551187 is a subjective opinion of poster.
Location
Riverview, Florida
New Reviewer

My documents is in review from last 3 days. Not approved. So disappointed

Uber - My documents is in review from last 3 days. Not approved. So disappointed
I m uber taxi driver. I did upload some documents. I m waiting since Wednesday. But not approved yet
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ID
#3551070 Review #3551070 is a subjective opinion of poster.
Location
Sheffield, England
Loss
$400
Preferred solution
Need to upload my documents to start work
New Reviewer

I want my refund

Uber - I want my refund
Uber - I want my refund
Actually my register mobile number is 832083****..and have taken one trip on 14 th feb 2022 with Rahul driver..at that time I paid to driver 513 rs and again before 5 days i have taken another trip further deducted money ..so i want refund because I paid 2 times..so plz pay back my money. I have proof also u can check it
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ID
#3551018 Review #3551018 is a subjective opinion of poster.
Location
Surat, Gujarat
Preferred solution
Full refund
New Reviewer

Booking issue

i was waiting since 25 min and booking was cancelled/ change n automatically every 8 min, what is this?
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ID
#3550861 Review #3550861 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
New Reviewer

Phone number no longer in use

Phone number given is no longer in use. Was no help to us. We could not reach anyone to put in our complaint.
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ID
#3550346 Review #3550346 is a subjective opinion of poster.
Location
Clovis, California
Cons
  • Fraudulent charge
Loss
$207
Preferred solution
Fraudulent charge reversed $2

Questions about my ride tomorrow

I am a senior citizen of 63 years of age. I forget to tick cash on my journey to MEDANTA HOSPITAL GURGRAM SECTOR 38.After journey I paid Rs 302/ to driver RAJVEER SINGH. It is still showing unpaid Rs 281 and RS 20. KINDLY RECTIFY IT AND TAKE ACTION AGAINST DRIVER. THANKS.

User's recommendation: Donot harrass senior Citizen like me.

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ID
#3550340 Review #3550340 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi