New Reviewer

Unauthorized charge on my card

I did not take 179$ trip to Palmdale some one stole my phone n used it
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ID
#2078205 Review #2078205 is a subjective opinion of poster.
Pros
  • Can help me deliver to people who order online
Cons
  • Get fake people messages sayings
  • Customer service is non-existent
Loss
$179
Preferred solution
Full refund
New Reviewer

I'm trying to contact you because the spell my name wrong

I was trying to sign up for Uber eats driver my name spell wrong I want to fix it
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ID
#2078153 Review #2078153 is a subjective opinion of poster.
New Reviewer

Can't log into my account

Been going back and fourth with uber customer service about my email and no one gets back to me i can't drive because its the wrong email on my account my email is katherineshady@***.com

User's recommendation: Have customer service representatives that actually know what they are doing.

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ID
#2078101 Review #2078101 is a subjective opinion of poster.
Preferred solution
Have customer service representative that know what they are doing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Your driver hit my car and took off

Need to speak to representative ASAP
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ID
#2078050 Review #2078050 is a subjective opinion of poster.
Location
Brewton, Alabama
New Reviewer

Multiple cancellations

After waiting about 20 minutes each time 2 different drivers canceled on me This is not acceptable and I will not be using Uber again!

User's recommendation: Use Lyft.

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ID
#2078029 Review #2078029 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Luggage lost in transit, fell from vehicle

Shortly after leaving our pick up point today the driver had to stop on the road to remotely re-latch the rear tail gate of his Tahoe that had popped open in traffic. He never exited the vehicle to double check the luggage, and when we arrived at Miami International Airport my camera bag, carryon was no longer in the vehicle. The driver insisted that I left it behind, but it was one of the 4 bags we loaded, and I personally placed it in the cargo area.
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ID
#2077853 Review #2077853 is a subjective opinion of poster.
Loss
$2500
Preferred solution
insurance claim for lost items
New Reviewer

Driver account

I can't access my account because I have a new phone number; please contact me back at 832-840-****
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ID
#2077811 Review #2077811 is a subjective opinion of poster.
Preferred solution
Access to my account
New Reviewer

Refund

I was charged on my ATM card on 7/23/20 for $9.99. I did not use Uber as no drivers were available. I updated my credit card number and then I was charged. I would like a refund ASAP Thank you for your time and attention. Jill Rohloff 949-280-****
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ID
#2077750 Review #2077750 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund

I need help

Ive had food delivered more then once and its always the wrong person on the picture and the wrong car
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ID
#2077616 Review #2077616 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
New Reviewer

Reimbursement

There are 2 credits I am still waiting on. Another 21.38 and 1 for 19.79
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ID
#2077549 Review #2077549 is a subjective opinion of poster.
Product
Uber Debit Card
Preferred solution
Full refund
New Reviewer

Refund full

I need my monies returned to my account for services I never received. My next step is to report this to the BBB

User's recommendation: No recommendations.

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ID
#2077478 Review #2077478 is a subjective opinion of poster.
Product
Uber Debit Card
Loss
$43
Preferred solution
Full refund
New Reviewer

Becoming a driver

Hi, I signed up and its saying that I cant be a driver. I check my background check with you guys thru Checkr and everything was clear.
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ID
#2077318 Review #2077318 is a subjective opinion of poster.
New Reviewer

A Uber hit my car

A Uber hit my car
A Uber hit my car
The car drove to pick up our neighbor and hit the fare Heidrun 3 times then swiped my car then pulled off.

User's recommendation: Dont drive with this uber driver.

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ID
#2076974 Review #2076974 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Cant use my account

And no one has called me back I got gift card by text as a gift by friend open text went to link I got 25 uber cash but cant use it
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ID
#2076967 Review #2076967 is a subjective opinion of poster.
Location
Gardena, California

My account needs looking over

Car insurance with first Chicago that's freeway insurance
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ID
#2076953 Review #2076953 is a subjective opinion of poster.
Location
Martinsville, Indiana