Surania M

If i can book early a ride

i just wanted to know if i can book in advance 3 to 4 days to a week early if i could preschedule a ride
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Preferred solution: just a answer

User's recommendation: it’s ok

Shiella M

The uber driver cancel my ride which is im already outside my house waiting im so pissed off coz i been late for work because of that driver…and the uber charge me for that ride and charge for the can

September 21st morning did bookedfor uber ride so i have ride going to my work but im so pissed off as the driver canceled the ride eventhough i been waiting for him outside my house which is the driver was parking in nearby me i went arround and saw him i msg him that im wearing yellow hoddie but he cancelled and passed byHe made my day so bad and uber charge me for that ride same thing happened in afternoon when i booked also a ride he went to different address i been waiting outside the address i gave him to pick me up tthen he cancelled I need the full refund for all the charges and disappointment
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Loss:
$40

Preferred solution: Full refund

Jeremiah P Bta

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Verified Reviewer

Unknown charges on credit card

Multiple charges on my credit card. At least 4 additional charges that I was not aware of totaling over $100.
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Loss:
$118
Pros:
  • It is private transportation
  • Usually very quick
Cons:
  • Withholding money

Preferred solution: Full refund

Lorenzo L Dga

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Verified Reviewer

I need reimbursement

My Uber driver got a flat and because of it I missed my train I have been with him longer then I should have been and I am stranded at a farm & fleet getting his tire
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Loss:
$31
Pros:
  • No comments

Preferred solution: Full refund

Candice R Lmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issues with my account/refund

Since the incident happen I have said Uber several emails and no one has gotten in contact with me I'm still unable to log into my Uber account and I have not been given a refund for the rides which was taken that were not me I was at work when these rides were taken and someone hacked into my account and still have not heard from Uber can you please help thank you
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Loss:
$60
Pros:
  • Need call back number
Cons:
  • Cannot reach them
  • No human help with account information help

Preferred solution: Full refund

Hasson Vga
map-marker Phoenix, Arizona

No way to speak to a human. None of the listed numbers are in service.

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Charged for a ride that I ordered on 7 September, home from the airport and charged again on 8 September the problem is, I didnt use Uber at all on the 8th. Cant fully explain this to anyone because they dont have an active phone number.
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User's recommendation: Use a transportation company that allows you to speak to a real person.

Raveendran P

Ride behaviour of ur driver at jaipur today

I booked a cab this morning at jaipur. When i asked the driver to on the ac he forcefully removed my pro lady and me out from the cab. Misbehaviour to female too. Complained to DGP Rajasthan
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Loss:
$3000
Pros:
  • Unusable
Cons:
  • Disappoint

Preferred solution: Full refund

1 comment
Anonymous

The only reason he would have to use force to remove you is if you refused to leave when asked.

Prafulchandrashah s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ahmedabad, Gujarat

Refund

I have book ride for shubham hospital in ahmedabad even driver was knowing problem of AC ,he has booked my ride and dropped me at wrongly destination after 2/ 3 minutes due to cab was out of order and amount of Rs. 74/_ has been deducted from my Paytm wallet, I have already made a complained but I couldn't know it's results, pl confirmed my status of refund
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Preferred solution: Full refund

Bradrick Ohd
map-marker Boston, Massachusetts

Charges in my credit card

What are you guys charging in my credit card call Uber Help $27 a month I didnt autorice that autoric
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Anonymous
map-marker Cambridge, Massachusetts

Cannot request ride

I have been trying to resolve an issue with uber mobile support for a week. No one has been able to help and keeps asking me the same questions or just ended the conversation out of nowhere.

I have been really fustrated by the customer service. My debit card works fine. I can add uber cash from it but i cannot request a ride from just my card alone. I have to add uber cash from it.

It just says it cant process the request when i try to request a ride from the debit card alone. It works when i add uber cash from it. I keep having to repeat myself to these customer support people and lyft most of the time instead of uber. I reinstalled the app updated the app and still wont work.

Im about to just delete it and just use lyft from now on. My last four on my payment card is 2763.

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Fahime S

Wrong charging for mo reason

I scheduled a trip last night for today morning but the Uber driver cancelled it on the time i was supposed to ride exactly! He gave me lots of stress and also took money out of my account for no reason ! Please check it out call me and refund money to my a count please. My cell: 502599****
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Loss:
$8

Preferred solution: Full refund

Anonymous
map-marker Chesapeake, Virginia

Trip not posting. Need a receipt.

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I took a trip with Uber and didnt get a receipt. I need one for my expense report. Its a fundamental service that is not being provided. I have to eat the expense so Im not very happy.
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User's recommendation: Get a paper receipt. Don’t depend on Uber.

Victoria A Xbw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Uber is charging me $24.99 every month for no reason

Uber is charging me $24.99 every month for no reason
Uber is charging me $24.99 every month for no reason - Image 2
I noticed uber has been charging me $24.99 for the past 3 months I have try to contact Uber but all to no avail
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Loss:
$75

Preferred solution: Full refund

bill m Enu

Lost phone in Uber Driver’s car he has not responded

lost phone in UBER drivers car. UBER said today that they emailed driver at 2PM today-M-10/18/19 and no response from the driver.
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Loss:
$800

Preferred solution: Deliver product or service ordered

Carlos M Zup

Uber doesn’t recognize my credit card

I'm traveling to Mexico city but Uber doesn't go through with my credit card. How can I fix this issue? The credit is fine. Is the a phone number I can call?
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Preferred solution: Need to test my credit card

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