New Reviewer

Refund issue

I ordered some food. from Burger King. they took the money off my card. but I never got the food. Hamburger King says they did not get the order. so I would like a refund.

User's recommendation: Be careful what you do online.

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ID
#2089591 Review #2089591 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Quit and always available when able to book
Cons
  • No way to contact anyone over phone
Loss
$14
Preferred solution
Full refund
New Reviewer

Dispute a charge

A trip i took last evening was charged a high volume price then i was charge a 15$ cleaning fee and then received an email that I would be charged an additional 135$ fee. All without explanation. I filed a dispute not to pay the 135$ with my pay pal account
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ID
#2089540 Review #2089540 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Overbilled

I got billed for one trip already and have another one pending in my account that I didn't use or approve.
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ID
#2089331 Review #2089331 is a subjective opinion of poster.
Loss
$42
Preferred solution
talk to someone about getting the extra charges refunded

I want to know if uber Canada can carry bike

Callednthe number but it's all automated voice prompt. I did not get an answer to my question.lic

User's recommendation: live agent would be greay.

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ID
#2089305 Review #2089305 is a subjective opinion of poster.
Location
Woodbridge, Ontario
New Reviewer

Fraudulent transactions

I dont know what happened I never used Uber and is being charged for rides

User's recommendation: I don’t know I’m not a customer.

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ID
#2089226 Review #2089226 is a subjective opinion of poster.
Loss
$56
Preferred solution
Full refund
New Reviewer

Uber driver is taking too long

AngryIve been waiting an HOUR for the driver to take me to my destination! He keep going further wasting more of my time instead of cancelling. Im not pleased with this at all. Im late for my sons appointment Because of this inconsiderate drivers behavior. Ive called him three times and he declined the call. I want a refund for this ride.

User's recommendation: I’m pissed because of the long wait these drivers go the opposite direction that was given.

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ID
#2089175 Review #2089175 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$9
Preferred solution
Full refund
New Reviewer

Fraudulent activity

Someone used my credit card info to order Uber eat. I need to find out what city and address food was delivered? Please contact me on boltgirl619@***.com
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ID
#2089120 Review #2089120 is a subjective opinion of poster.
Product
Uber Debit Card
Loss
$27
Preferred solution
Deliver product or service ordered
New Reviewer

Your customer isn't happy call ASAP

They proceeded with order went to wrong destination then canceled

User's recommendation: *** no.

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ID
#2089117 Review #2089117 is a subjective opinion of poster.
Product
Uber Debit Card
Cons
  • Drivers cancelling trip
  • Uber support deliberately delays and makes handling difficult
  • Money taken
Loss
$19
Preferred solution
Full refund
New Reviewer

My account Is disabled

Uber - My account Is disabled
My account is hold. It says that the background is pending. But, I don't understand why is pending. Have many days pending. I need work. Please. Thanks.
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ID
#2089063 Review #2089063 is a subjective opinion of poster.
New Reviewer

347257****

I call for uber they can to the wrong address twice and charge me for canceling
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ID
#2088954 Review #2088954 is a subjective opinion of poster.
Location
New York, New York

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Verified Reviewer
New Reviewer

Trying to schedule rides now i am getting an error message why

I want to speak to a person I've been using your services during this pandemic to get to work I work for krogers and i schedule my most of the time i don't get them on time i have to be at work early in the morning now i find out that i can no longer schedule rides why is this?
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ID
#2088937 Review #2088937 is a subjective opinion of poster.
Location
Hamtramck, Michigan
Service
Uber Taxi Service
Pros
  • Good to use
Cons
  • Hard to contact a person too much red tape customer service a
Preferred solution
Need to continue to schedule my rides to work and to the doctor
New Reviewer

I don't use Uber and I have charges

Phone keeps cutting off and recording isnt connecting me
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ID
#2088739 Review #2088739 is a subjective opinion of poster.
Location
The Bronx, New York
New Reviewer

Charges on my account

I have a charge that just hit my account on 07/29/2020 that was from 07/10/2020 there is no reason for this it should have hit my account on the 10th
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ID
#2088698 Review #2088698 is a subjective opinion of poster.
Product
Uber Debit Card
Loss
$39
Preferred solution
Full refund
New Reviewer

Not one is picking up my order

I have been waiting for 30 minutes and no one has picked up my order. Ok starting to getting very upset. I want my order picked up in the next 5 minutes.

User's recommendation: Not recommending.

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ID
#2088667 Review #2088667 is a subjective opinion of poster.
Cons
  • Refusal to read my requests and respond appropriately
Preferred solution
Deliver product or service ordered
New Reviewer

Got 3 different invalid error codes

Uber - Got 3 different invalid error codes
I tried calling an Uber to on July 29th at 11:54pm was given multiple error codes with one saying there is a blockage on the card I called the morning of July 30th at 8:20 my bank told me there isnt anything wrong with the card and I have enough money to call the Uber and now I use my card and it tells me unavailable
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ID
#2088636 Review #2088636 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution