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Verified Reviewer
New Reviewer

Login issues

I forgot my password, but when trying to login, it asks for my phone number, well my number has changed since using Uber last &;;;;;;;; my current phone number is active on another account. I still can't get into my account. And I can't call because I'm not signed into the app.
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ID
#2091597 Review #2091597 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Convenient
Preferred solution
login to my account.
New Reviewer

I was overcharged. Same ride.

I was double charged. Same ride. I set my pick up location. And Uber driver went to the drop off location first. I called her and she said something was messed up because of the Covid
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ID
#2091570 Review #2091570 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Overcharged $5

On my last trip listed I had to cancel it. Uber charged me $26.30 for the trip. They said $5 cancellation fee, but I was only credited back $16.67
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ID
#2091553 Review #2091553 is a subjective opinion of poster.
Cons
  • You can never get a customer service representative
  • Always have issues with charges
  • Actively avoid talking to their own customers
Preferred solution
Full refund
New Reviewer

Question about delivery

I need a package to be deliver with Uber and am willing to pay the price for the trip Is it possible
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ID
#2091549 Review #2091549 is a subjective opinion of poster.
Location
Absecon, New Jersey
New Reviewer

Food was never here

Brayden picked Up our food we gave him our gate passcode and he couldnt get in so he drove away with our food
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ID
#2091544 Review #2091544 is a subjective opinion of poster.
Cons
  • Total lack of customer servicenot user friendly
  • No customers services number about this they want online service
  • Customer support is non-existent
Loss
$61
Preferred solution
Deliver product or service ordered
New Reviewer

About my account

I am unable to find solution soon and saying no account on your details
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ID
#2091519 Review #2091519 is a subjective opinion of poster.
Location
Montreal, Quebec
Product
Uber Account
New Reviewer

Someone is using my account

Someone is trying to *** my account I want it deleted immediately
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ID
#2091477 Review #2091477 is a subjective opinion of poster.
Preferred solution
Delete my account
New Reviewer

They took money from my account and I need my money back

I was about to get a Uber and they took 35 dollars from my account
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ID
#2091427 Review #2091427 is a subjective opinion of poster.
Loss
$35
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Uber overchatge me

Uber charged me. 48.00 for a 12.00 trip the diver GPS was acting she past my stop
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ID
#2091290 Review #2091290 is a subjective opinion of poster.
Pros
  • Usually reliable
Cons
  • Charges you even though there is an error
Loss
$20
Preferred solution
Price reduction
New Reviewer

You over charged me

Update by user Jul 31, 2020

And I don't want it credit to my account that money needs to go back to the car that you took it off up since you guys overcharged me so I don't want no credit

Original review posted by user Jul 31, 2020
I need someone to call me I don't want no damn email either if my issue of you guys over charging me for my ride this morning to work no I will not be recommended Uber and I will give you all bad Google reviews so someone needs to be giving me a call today
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ID
#2091224 Review #2091224 is a subjective opinion of poster.
Cons
  • Overcharged me
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lost luggage

Uber - Lost luggage
On July 24 we contacted Uber for a ride from Island Gardens Marina, 888 MacArthur Causeway, Miami, to Miami International Airport. Shortly after the driver picked us up in a Chevrolet Tahoe, he suddenly stopped on a ramp, and pushed a button on the dash. We heard the rear luggage compartment on the Tahoe re-open, and then re-latch. I assumed that he saw a light that let him know the tailgate was not fully latched. The driver never exited the vehicle to check the luggage or the tailgate. When we arrived at our destination one of our 4 bags, my carryon was no longer in the Tahoe. The Uner driver argued that i had never placed my bag in his vehicle. He charged me 3x the agreed fair, to return to our departure point to look for the lost bag, and then back to the airport. I have heard nothing from Uber about our complaint. My carryon for scuba dive trips contained camera gear, electronics and lights, so my losses exceeded $3,000.

User's recommendation: I can no longer recommend this company.

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1 comment
#1905250

That is a disgrace!! Shame on Uber for taking responsibility.

ID
#2091170 Review #2091170 is a subjective opinion of poster.
Location
Jefferson, New York
Service
Uber Vehicle Driver
New Reviewer

Charges

All these charges are in my account and I have not used Uber
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ID
#2091100 Review #2091100 is a subjective opinion of poster.
Loss
$56
Preferred solution
Full refund
New Reviewer

I had a problem with a ride

Something said outside my pickup area with red circle and wouldnt take right pickup address
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ID
#2090839 Review #2090839 is a subjective opinion of poster.
Service
Uber Customer Care
New Reviewer

Food was never delivered

I placed an order that was not delivered therefore I need a refund
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ID
#2090820 Review #2090820 is a subjective opinion of poster.
Loss
$16
Preferred solution
Full refund
New Reviewer

I would like to know if i have a w2

I need help with tax return from 2017 and would like to ask for miles report
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ID
#2090775 Review #2090775 is a subjective opinion of poster.
Location
Denver, Colorado