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RIDE PASS

I have been charged for Uber ride pass for past months and I have no idea why Im getting charged for this! I need a response now.
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1 comment
#1981548

DID THIS GET RESOLVED AS I AM UNABLE TO HAVE THIS SAME ISSUE FIXED FOR 10 MONTHS

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ID
#2135333 Review #2135333 is a subjective opinion of poster.
Location
Wayne, Pennsylvania
Pros
  • Have been good in the past
Cons
  • Disabled for no reason
  • Overcharged me fees were not made apparent
Loss
$75
Preferred solution
Full refund

No possible to access my account

1.0
The help was bad. They did nothing. Same problem for me. They have all the picture they asked me and I still not able to access my account

User's recommendation: Take an attorney. Screw them.

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#2135288 Review #2135288 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer New Reviewer

No solution

2.8
No solution for my lost property and I can't get in contact
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#2135209 Review #2135209 is a subjective opinion of poster.
Pros
  • Need to talk to uber support
Cons
  • Hard to talk to somebody
  • No live representative when calling
Preferred solution
Deliver product or service ordered
New Reviewer

I was charged for a false trip

1.0
I was charged $40 for a trip and it was still credited - I did not even request a ride and the driver called me saying he was outside.
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#2135152 Review #2135152 is a subjective opinion of poster.
Loss
$45
Preferred solution
Full refund
New Reviewer

Dispute a charge

I was charged for $192 worth of rides when it was only supposed to be a $50 ride
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#2135072 Review #2135072 is a subjective opinion of poster.
Pros
  • Need call back number
Loss
$192
Preferred solution
Full refund
New Reviewer

Unauthorized charges on my card

1.0
I got a charge on my card and my PayPal account, both of which are not currently linked to any Uber account, randomly Today for no reason and without processing or doing anything.
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#2135061 Review #2135061 is a subjective opinion of poster.
Loss
$10
Preferred solution
Full refund
New Reviewer

Unauthorized transactions

Uber - Unauthorized transactions
I have two transactions charged To my account not from my phone and thats why I dont understand why I was charged
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#2134984 Review #2134984 is a subjective opinion of poster.
Pros
  • Usually super drivers
Loss
$39
Preferred solution
Full refund
New Reviewer

Payments

I havent been able to ride for weeks. I have a few methods of payment on file, all are good, and it keeps saying another form of payment. Help!!!!
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#2134906 Review #2134906 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Didn’t get picked up

Uber - Didn’t get picked up
My uber was down the road so he was close to picking me up, I was not picked up and he made it seem like I was in the car because I saw heading to destination and not 10 seconds later arrived at destination
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#2134899 Review #2134899 is a subjective opinion of poster.
Loss
$8
Preferred solution
Full refund

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Verified Reviewer New Reviewer

There is a charge that I did not authorize for a $24.99 membership

I did not authorize this charge and I would appreciate that u take it off
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#2134843 Review #2134843 is a subjective opinion of poster.
Pros
  • I use to love my uber drivers before this
Cons
  • Followed your rules but still no action
Loss
$25
Preferred solution
Full refund
New Reviewer

Driver double charged me twice

He charged me in cash also charged from my card. I need refund $11.77 to my card
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#2134771 Review #2134771 is a subjective opinion of poster.
Loss
$12
Preferred solution
Full refund

I have complaints and questions

2.8
I have already submitted a review a few weeks ago and have heard NOTHING, I want a $20 refund for an over charge and some free rides for horribly bad customer service...the only reason I dont change to lyft is I am on a budget and most of the time they are more expensive but it might be worth it

User's recommendation: I will NOT be recommending you.

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#2134748 Review #2134748 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

My account needs looking over

I made a mistake and applied for uber drivers intend of delivery
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#2134741 Review #2134741 is a subjective opinion of poster.

Need a ride never used UBER before

Thank you so much for such a fast answer.
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#2134707 Review #2134707 is a subjective opinion of poster.
Location
Cocoa, Florida
New Reviewer

About my account

Can I drive for Uber with my own personal rental car?
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#2134642 Review #2134642 is a subjective opinion of poster.