Uber Reviews

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New Reviewer

Charged too much

Uber - Charged too much
Uber - Charged too much
I was charged for the full amount but ended up cancelling. Instead of the cancellation fee you charged me the full ride amount. I want my money back.
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ID
#1710092 Review #1710092 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$21
Preferred solution
Full refund
New Reviewer

Do not call Uber to take you anywhere they’re will cancel on you and still your money they’re a bunch of mother *** thieves

Uber driver are thieves The app said that your Uber ride gonna be arrive in 1 minuets but suddenly you’ll get a notification saying that your Uber ride been cancelled They did it to 4 times and charges my card I want my *** money back I’ve seen you guys doing in front of me I’ have proof
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ID
#1709341 Review #1709341 is a subjective opinion of poster.
Pros
  • Angry
  • Have been good in the past
  • I use to love my uber drivers before this
Cons
  • Bad time estimation
  • Customer support nonexistant
  • There is no way to contact them even to report a sexual preditor
Reason of review
Poor customer service
Loss
$24
Preferred solution
Full refund
New Reviewer

Uber drivers are thieves

That’s was the fourth time them *** do it to me I ordered the Uber ride waiting on them to show up and suddenly you got a notification that says your trip been canceled and they still charge your card. I work to *** hard for my money to have an idiot seating behind the wheel pushing a deny button and still get paid I have prouf off theme doing I want my money back or I’m gonna posted on social media
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ID
#1709316 Review #1709316 is a subjective opinion of poster.
Pros
  • Angry
Cons
  • Uber is absoutely no good to anyone
Reason of review
Poor customer service
Loss
$24
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Very complicated company. They are hiding from costumers. I been searching for a phone number for UBER last 1 hour and cant find it

Very poor site options. Site has issues
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ID
#1709193 Review #1709193 is a subjective opinion of poster.
Pros
  • Have been good in the past
Cons
  • People with developmental disabilities
Reason of review
Poor customer service
Loss
$5
Preferred solution
Full refund
New Reviewer

I was charged twice for a ride I didn’t take

On nov 8 I was waiting outside to take my 2weeks old daughter to a doctor appointment , that Chinese driver doesn’t speak or understand English got lost and had cancelled the ride twice on me and double charge me for a ride that I didn’t take . I had to cancel my daughter appointment for the following day
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ID
#1708611 Review #1708611 is a subjective opinion of poster.
Reason of review
Charge for a ride that I didn’t take
Loss
$20
Preferred solution
Full refund
New Reviewer

Lost phone

I do not have any way to get into my app because my phone is gone.
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ID
#1708181 Review #1708181 is a subjective opinion of poster.
Location
Connecticut, United States
New Reviewer

It's cold my ride didn't show up but the money is out my account

I want my money back in my account & I am not pay that $5 this is the 2 time this happened
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ID
#1704165 Review #1704165 is a subjective opinion of poster.
Location
New York, New York
Reason of review
The car never showed up
Preferred solution
Full refund
New Reviewer

Never ever again

If I could give them no stars I would.. I live in California and I am now in Greenville SC. Police and DMV allows me to drive with all my california documents but uber does not. At first they said that I could drive, so I meet all the requirements and went to do my vehicle inspection in one of their recommended stores, paid, and then they rejected. So I called them and they said that it was because the inspection was filled out in the wrong paper. So I went to the store again, made them filled all the inspection again in their recommended paper only for them reject it again.. they screwed me up two times, lost money and time for nothing. I now understand why they are losing stock value big time.. because they really suck.. I would never invest in this company ever. And I will never use their apps again.. Try Lyft!
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ID
#1704111 Review #1704111 is a subjective opinion of poster.
Cons
  • Lack of customer service
  • Uber
  • Drivers cancelling trip
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
New Reviewer

Reacurruing charges

I would like. the reoccurring charges. on my account stop immediately.
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ID
#1703229 Review #1703229 is a subjective opinion of poster.
Pros
  • Have been good in the past
Cons
  • Unprofessional driver
Reason of review
Problems with payment
Loss
$50
Preferred solution
Full refund
New Reviewer

Trying to see if they accept my application

I'm been waiting to see if y'all are going to hire me to drive for Uber
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ID
#1700876 Review #1700876 is a subjective opinion of poster.
Location
Norfolk, Virginia
Reason of review
Work Experience or Job Application
New Reviewer

Account issues

I'm trying to sing in in to my account I don't have the phone I used to sing up any more, how do I sing in cause I have cash in my account I need to use.
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ID
#1700532 Review #1700532 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$40
Preferred solution
Let the company propose a solution
New Reviewer

Become a Uber driver in Los Angeles

Just want to become a Uber and would need a vehicle ASAP
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1 comment
#1772788

Uber does not provide a vehicle. You use your own.

ID
#1700089 Review #1700089 is a subjective opinion of poster.
Location
Washington, District Of Columbia
New Reviewer

The guy never show up then i call him he never pick up the phone then he cancel

this guy never show up or pick up my call
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ID
#1697878 Review #1697878 is a subjective opinion of poster.
Service
Uber Taxi Service
Cons
  • Never got picked up
Reason of review
Problem with delivery
Loss
$6
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Need to identify trip being charged

Uber - Need to identify trip being charged
I was overcharged and we was going 1621 E Monte Vista, Vacaville, Ca.
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ID
#1694938 Review #1694938 is a subjective opinion of poster.
Pros
  • I use to love my uber drivers before this
Cons
  • Bad disrespectful of driving laws
Reason of review
Bad quality
Loss
$33
Preferred solution
Full refund
New Reviewer

Can’t login email hacked number changed

I went to the app to find a ride to go home and I saw that my account was logged off and I tried to log in with my personal information but it didn’t work I think that someone is using my account or took it off
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ID
#1693651 Review #1693651 is a subjective opinion of poster.
Service
Uber Customer Care
Reason of review
Poor customer service