New Reviewer

Refund needed

Thursday night the Uber driver dropped me off at the wrong hotel &;;;;;;;;;; I tried to call him to come back but it wouldnt go through . So I had to get another Uber to take me from the wrong hotel that the other driver dropped me off at to the correct hotel that...
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ID
#2193654 Review #2193654 is a subjective opinion of poster.
Location
Benton, Kentucky
New Reviewer

Charged 25$

Uber - Charged 25$
I was charged 25$ and I havent even used uber I want my money back u took money out of my rent now Im short on rent
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ID
#2193545 Review #2193545 is a subjective opinion of poster.
Product
Uber Credit Card
Loss
$25
Preferred solution
Full refund
New Reviewer

Cannot fins someone to

Need to know a pick up location. My 15 year old daughter was dropped off at home and we need to know where the Uber picked her up.

User's recommendation: Uber is taking my -5 years old daughter on a drive at midnight. I am trying to find out how to file a complaint and how to find out The location she was picked up at.

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ID
#2193377 Review #2193377 is a subjective opinion of poster.
Pros
  • Availability
  • Great alternative transportation
Cons
  • I can never get anyone on the phone
  • Uber picked up 15 year old daughter at midnight
Loss
$100000
Preferred solution
I want to know where my 15 year old daughter was picked up at 11:30pm in Saturday night. September 28.
New Reviewer

U charged me 11.00 Just to show

You charged me $11 to show up when I put the location that I was going to end and it said $11 so the total trip should have been $11 9 *** 24

User's recommendation: The app is a joke and will take your money.

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ID
#2193317 Review #2193317 is a subjective opinion of poster.
Location
Hyattsville, Maryland
Loss
$11
Preferred solution
Full refund
New Reviewer

Driver canceled when I didn't want to

I was picking up my friend and I asked for five minutes, and he told me to get out and get another car
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ID
#2193293 Review #2193293 is a subjective opinion of poster.
Preferred solution
Price reduction
New Reviewer

Restaurant won't give the guy my food

Two people have showed up and said they were getting the food and now I am being told the restaurant wont release to uber
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ID
#2193273 Review #2193273 is a subjective opinion of poster.
Loss
$42
Preferred solution
Price reduction
New Reviewer

Trying to get into my account

Uber - Trying to get into my account
they wouldn't answer the phone. i can't login to my app because it won't send the verification code. i've tried everything from restarting my phone to trying the voice option instead of SMS but none of it is working and h the is is quite frustrating. i can't even contact support because well what do ya know you have to be signed in the app to do so. this is quite obnoxious
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ID
#2193210 Review #2193210 is a subjective opinion of poster.
Product
Uber Account
Pros
  • Con
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Why did uber charge me $72.95 for a $11.00 ride

I took a uber ride this evening, the ride was $11.00 and I was charged $72.75. That is ridiculous. I need an answer about this charge. I will never take uber again.

User's recommendation: Never.

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ID
#2193197 Review #2193197 is a subjective opinion of poster.
Product
Uber Debit Card
Pros
  • Nice
  • Nice drivers
Cons
  • Unfair billing
Loss
$42
Preferred solution
Price reduction
New Reviewer

Lost item, driver didn't answer call

No one will answe my calls. My purse was left in an Uber.
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ID
#2193176 Review #2193176 is a subjective opinion of poster.
Location
Lockport, Illinois
New Reviewer

Terribly pressed for time and had to use another card for the service

Dissatisfied with the payment methods the app insists on using Amex instead of my preferred card ( visa )

User's recommendation: Use another app service.

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ID
#2193121 Review #2193121 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

I was never in the car

I requested for a ride and it was taking for ever before I know the app stop and started all over ,I never requested for another ride but I found out i have been debited $8.00 from my account
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ID
#2193106 Review #2193106 is a subjective opinion of poster.
Loss
$8
Preferred solution
Full refund
New Reviewer

To get picked up

Uber never picked up food ! We had to go get it

User's recommendation: Don’t use uber eats.

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ID
#2193095 Review #2193095 is a subjective opinion of poster.
Product
Uber Credit Card
Cons
  • I was cheated
Loss
$61
Preferred solution
Full refund
New Reviewer

Charged me 4 time 11$ today that I have not use

Charge me 4 time that I didn't use 11$ x 4. I only use once that was 16$
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ID
#2193060 Review #2193060 is a subjective opinion of poster.
Product
Uber Debit Card
Loss
$55
Preferred solution
Full refund
New Reviewer

Someone is using my credit card to get uber rides

I have 4 transactions on my card for Uber rides and for Uber eats that I did not purchase. I want to dispute these transactions and get all of my money back.

User's recommendation: Check your cards at all times.

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ID
#2192946 Review #2192946 is a subjective opinion of poster.
Product
Uber Credit Card
Loss
$200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Trrrible

I was charged a cancellation for a trip that I actually took! Charged a cancellation fee and was charged for the trip!!!!!
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ID
#2192905 Review #2192905 is a subjective opinion of poster.
Location
New York, New York